Quality Assurance Supervisor

3 weeks ago

Carthage, United States Butterball Full time
Butterball, LLC, one of America’s most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company’s measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

The Quality Assurance Supervisor (Night Shift) will Monitor product attributes to assure product
quality is at targeted levels of the customer product specifications. Assure food safety, regulatory
and company compliance. Assure compliance with all established safety procedures. Ensure all
required checks and tests are performed within the plant as prescribed in the USDA regulations the
Butterball LLC Policies and the HACCP program. Supervises Quality Assurance Technicians in the
specific department. Responsible for retained product releases. Maintain the technical expertise of
assigned technicians with recurring training in all areas with their functional area.

Essential Functions, Duties & Responsibilities:

  • Review paperwork from previous day and ensure proper procedures are followed.
  • Reports directly to the quality Assurance Manager
  • Works closely with USDA.
  • Supervise QA technicians.
  • Walk Plant floor to ensure quality and food safety.
  • Communicate with all levels of management to ensure they maintain control of the process.
  • Review and approve Kronos time of Technicians.
  • Attend various meetings and participate on cross functional teams.
  • Assists with customer and third-party audits and audit preparation.
  • Troubleshoots plant quality problems.
  • Troubleshoots plant sanitation problems.
  • Assists with facility audits.
  • Assists plant the development of process control procedures and monitoring.
  • Assists with plant process and product improvement projects.
  • Training/Coaching of QA techs as well as operations when necessary
  • Supervising all QA functions in the facility on the weekends on a rotational basis
  • Consistent, regular attendance at work for assigned work schedule.
  • Knowledgeable of product specifications and plant quality procedures, plant HACCP plan
  • Participate in investigation of product failures and customer complaints.
  • Attend, participate and/or guide team meetings.
  • Champion of Change Management

Additional Responsibilities:
• Other duties as assigned by QA Manager or Director of QA
• Promote and train on GMP’s and Food Safety
• Daily SOP audits
• Monitor contractor and construction projects.

Knowledge, Skills & Abilities:

  • Ability to learn and understand HACCP principals.
  • Ability to manage time and technical skills.
  • Familiar with GMP’s, Food Safety, HACCP, USDA and SSOP’s
  • Ability to write reports and procedures.
  • Ability to perform a risk analysis.
  • Ability to effectively present information and respond to questions from groups of managers.
  • Ability to calculate figures /amounts such as proportions, percentages, area, circumference, and volume.
  • Ability to apply basic algebra and geometry concepts.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Interpersonal skills for the supervision of entry level Quality technicians.
  • Good communication skills and ability to work in a team-based environment.
  • Ability to Master all Microsoft Programs including Excel.

Education & Experience:
• Bachelor’s degree in food science, Meat Science or related field or equivalent experience
• High School education required.
• 5+ Years Experience in a food quality environment

Working Conditions:
• Cold and wet industrial environment
• May require long periods of time on feet.
• May require a lot of walking.
• Must be able to read reports, evaluate data and use computer.
• Times when long hours are required.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball’s Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.


The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball’s Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

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