Cash Application Supervisor

1 month ago

Clayton, United States Barry-Wehmiller Full time

About Us:

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

The Cash Application Supervisor will support the AR Shared Services Leader in designing and implementing cash application processes. Key responsibilities include executing and managing these processes, developing measurement systems to monitor performance against SLA targets, and staying updated on divisional needs to enhance processes and team development. Additionally, the position includes supervising the daily activities of the cash application team and fostering team member growth.

Principal Duties and Responsibilities (Essential Functions):

* Serve as the FSC Accounts Receivable cash application SME, supporting the AR SSL during divisional work transitions into FSC.
* Perform day-to-day tasks related to the delivery of cash application.
* Perform supervisory tasks for team members within your span of care. Delegate and monitor work as needed. Plan and maintain daily divisional coverage and approve time off.
* Communicate and maintain team performance standards. Deliver established goals and monitor and provide feedback on team member performance.
* Continuously improve service delivery. Identify and implement best practices. Standardize processes where and to the extent possible. Maximize team efficiency and minimize error rates.
* Monitor the overall performance of the cash application team. Keep the AR SSL informed on the status of activities.
* Field customer inquiries and provide customers with necessary requested documentation when requested and deemed appropriate.
* Assist in developing, implement, and report the status of team metrics (SLA achievement, process performance, work volume, cost, error rates, etc.).
* Conduct team audits around cash application and reconciliation and utilize the results for training purposes.
* Champion process improvement and transformation within your span of care.

Job Specifications:

* Operates well in a team atmosphere
* Customer-centric focus
* Effective communication skills (verbal and written)
* Maintain professional interactions with external divisional customers and BW service receivers
* Analytical thinker with a process-oriented mindset who drives process improvements
* Comfortable working in a high volume, fast paced environment
* Ability to prioritize, delegate, and supervise tasks.
* Ability to summarize and concisely report the status of service delivery and known issues
* Ability to manage small to medium sized projects with support of the AR Leader and/or Shared Services Leader
* Ability to supervise, delegate tasks, and prioritize team member work

Required Education and Experience:

* Bachelor degree preferred
* 2-5 years' experience specific to cash application processes
* Experience and knowledge of full order to cash lifecycle
* Prior supervisory or project leadership experience a plus (but not required)
* Experience with digital process conversion and technology implementations
* High level of accuracy, efficiency, attention to detail, and problem-solving skills
* Proficient in Microsoft Office Suite. Strong Excel skills required
* Mapics and Cashbooks knowledge a plus

#LI-BO1

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

BW Corporate US

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