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Assistant Manager Dining Services

4 months ago

Richmond, United States Westminster Canterbury Richmond Full time

At Westminster Canterbury of Richmond, you can learn, grow and make a lasting impact on residents and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other

We offer:

* A comprehensive benefits package including health, vision, dental, life insurance, disability insurance and 403B retirement savings with company match.
* On-Site Amenities Including a gym, fitness classes, BB&T Branch, Employee Dining Room with discounted meals and an award-winning Child Development Center with a generous employee discount for both full and part-time employees
* Educational Assistance: We support your continuing education and career advancement by offering tuition reimbursement, for both full and part-time employees
* Paid Time Off: Can be earned by both full and part-time employees
* Gated Community with 24 hour security
* Free covered parking

The Assistant Manager of Dining Services manages, plans and conducts the day to day operations of the dining rooms in accordance

with established policies and federal and state guidelines, to include regulatory compliance, quality services and

a safe and sanitary working environment while supervising the work of others.

Shift Details: Full-Time

Variable 6am - 9pm

MAJOR ACCOUNTABILITIES/ESSENTIAL JOB DUTIES:

* Interview, hire, supervise, coach, evaluate, discipline, and assist employees in setting and meeting performance goals. Develop and monitor performance and responsibilities of assigned staff while monitoring staffing patterns
* Attend trainings and in-services to meet state regulations and personal and professional standards and expectations
* Ensure compliance to all federal, state, and local mandated regulations and monitor compliance closely
* Partner with other disciplines within the community and ensure area of responsibility are always survey ready
* Effectively communicate customer needs to kitchen staff and servers for delivery of service
* Responsible for maintaining staff schedules insuring proper coverage
* Meet with staff for progressive development to ensure staff success and assure there is equity in the processes
* Oversee daily tasks such as opening and closing duties with staff to continuously improve employee productivity and efficiency
* Review and develop procedures and training as necessary
* Promote an environment of continuous quality improvement
* Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITY:

* Ability to read and understand written and verbal communication
* Ability to lift up to 25lbs without assistance
* Understand state, federal and local sanitation policies and procedures and all regulations that apply to our licensed community
* Skillful at motivating and leading a diverse team with positive outcomes
* Dining or restaurant experience

REQUIRED EDUCATION AND EXPERIENCE:

* High School Diploma or Equivalency
* Three years' experience in a leadership or trainer capacity in a food service industry

DESIRED EDUCATION AND EXPERIENCE:

* Associates degree or college related courses
* Previous experience working with State or Local Department of Health

REQUIRED BEHAVIORAL COMPETENCIES:

* Must be able to work with employees at all levels of the organization, as well as outside vendors
* Continually raise quality of work by self and others
* Treat residents, staff and guests with respect
* Effectively use non-verbal communication techniques
* Respond positively to constructive feedback
* Promote cooperation among team members
* Is available, visible and accessible to internal customers
* Monitor on-going customer satisfaction
* Communicate in an open and candid manner.