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Concierge

4 months ago

Phoenix, United States PrintClub Inc Full time
About the Concierge position

We are looking for a responsible Concierge who will provide members with solutions to meet their needs. Your duties will include analyzing a situation and providing a fresh perspective or developing a most suitable solutions.

Consultant responsibilities are:

  • Perform situational and data analysis to identify the most efficient solution

  • Perform short-term or long-term research to address a variety of marketing opportunities

  • Coordinate efforts with team mates in other departments to fulfill the needs of our members

  • Prepare reports on your results and present them to team lead

  • Develop suggestions for improvement according to objectives

  • Stay informed about changes in industry, products and services

 

Concierge requirements are:

  • 3+ years' experience of working in a Customer Service position

  • Solid experience with research techniques

  • Good experience in project management

  • Familiarity with CRM software along with ability to maintain relationship data

  • Committed to high standard of integrity and outstanding work ethic

  • Strong organizational and coordination skills

  • Great listening and communication skills with analytical and creative mindset