Concierge/Floater

Under general supervision, the primary role of the Concierge is to provide service to newly admitted residents and family members to ensure a smooth transition to and from the community and resolve any concerns during their stay. The Concierge will ensure that resident’s privacy and rights is maintained during the activities of daily living and participates in resident care plans. The Concierge coordinates guest services by assisting residents, visitors, and vendors;

This will be a PRN (on call)  position

Pay: $16.50 to $17.50 per hour

Work Duties:

• Promptly greet all guests upon arrival to community, provide directions, guidance, assistance or information as requested or needed;
• Establish a rapport and supportive relationship with the resident, family members, team members, vendors, and guests
• Cover front desks in our main lobby, Assisted Living, Medical Center, and Sales Office as needed.

• Help with projects and other administrative tasks as assigned

  Qualifications

  • High school diploma or equivalent,
  • Some college coursework or vocational school courses emphasizing clerical skills including transcribing, alphabetizing, filing, word processing, spreadsheets, tables and scheduling;.
  • At least one year of clerical experience, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.

   

   

  What's in it for you? 

  As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

  At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

  Full-Time Team Members:

  • 20 days of paid time off, plus 7 company holidays (increases with years of service)
  • 401(k) with up to 4% employer match and no waiting on funds to vest
  • Health, Dental and Vision Plans- start the 1st of the month following your start date
  • $25 per line Cell Phone Plan
  • Tuition Reimbursement
  • 5-star employer-paid employee assistance program
  • Find additional benefits here: www.HGcareers.org

  Part-Time/Per Diem Team Members:

  • Medical benefits start the 1st of the month following your start date
  • Matching 401(k)
  • Tuition Reimbursement
  • $25 per line Cell Phone Plan

• High School or better