Global Customer Service Specialist

6 days ago


Carol Stream, United States Tyndale House Publishers Full time
For more than 60 years, Tyndale has helped readers discover the life-giving truths of God's Word. Today we're one of the largest independently owned Christian publishers in the world. Though our business has grown, our mission remains the same: to open God's Word to as many as possible in language they can relate to and understand.

Are you looking to begin a fulfilling career with the opportunity for growth? Consider joining the International Publishing and Sales team as the Global Customer Service Specialist

The Global Customer Service Specialist - Bilingual in English and Spanish

This role will be part of a growing team serving our international customers. The Global Customer Service Specialist's primary role is to process international English and Spanish orders and assist customers with orders, returns, providing documents and forms, and other needed support. This position also works with other Tyndale departments in order to efficiently and accurately assist customers.

Key Responsibilities:
  • Keying orders on a daily basis with both speed and accuracy.
  • Completing the shipping documents required for customs as required by each country and customer.
  • Staying up-to-date with the changing requirements for customs.
  • Answering email and phone inquiries in a prompt and courteous manner.
  • Keying adjustments to customer accounts related to shortages, overages, and billing errors.
  • Knowing the Tyndale House Publishers product line to enable the most complete service to the customer.
  • Finding pricing, availability, shipping dates, anticipated delays, and any additional information needed by a customer.
  • Exercising common sense and discernment in making decisions and knowing when to ask for a supervisor's input.
  • Keeping other Tyndale departments aware of customer, product, and promotional issues as they arise.
  • Always maintaining a professional attitude and presentation to every customer, internal and external.

Position Profile:
  • Some relevant work experience preferred
  • Fluently bilingual in English and Spanish
  • Well-organized and attentive to detail
  • Proficient computer skills and basic math skills
  • Ability to maintain a professional attitude and presentation to every customer
  • Ability to confidently interact with an internationally diverse client base
  • Must be able to adhere to Tyndale's statement of faith

Many employees join Tyndale because they are passionate about the way God's Word, biblically based literature, and Tyndale's giving can minister to the spiritual needs of people. When you apply, we want to know what you're passionate about and why you want to work here. That's why we highly recommend writing a cover letter, so that we have a chance to get to know you.

  • Carol Stream, United States Tyndale House Publishers Full time

    For more than 60 years, Tyndale has helped readers discover the life-giving truths of God's Word. Today we're one of the largest independently owned Christian publishers in the world. Though our business has grown, our mission remains the same: to open God's Word to as many as possible in language they can relate to and understand. Are you looking to begin a...


  • Carol Stream, United States Tyndale House Publishers Full time

    For more than 60 years, Tyndale has helped readers discover the life-giving truths of God's Word. Today we're one of the largest independently owned Christian publishers in the world. Though our business has grown, our mission remains the same: to open God's Word to as many as possible in language they can relate to and understand. Are you looking to begin...


  • Carol Stream, United States LHH Recruitment Solutions Part time

    Job DescriptionJob DescriptionPart-Time Industrial Customer Service SpecialistPosition Overview: We are seeking an experienced, well-organized, customer-centric, and highly motivated part-time Industrial Customer Service Representative to join our team. The successful candidate will have great attention to detail, be able to multi-task, and possess...


  • Carol Stream, Illinois, United States Kelly Full time

    We are seeking a skilled Customer Support Specialist to join our team in the industry.">This role involves responding to customer inquiries, resolving issues, and providing exceptional service.">The ideal candidate will have strong communication and problem-solving skills, as well as experience working in a fast-paced environment.">The salary for this...


  • Valley Stream, United States NNR Global Logistics Full time

    We invite you to learn more about NNR Global Logistics USA Inc. through our businesses and our rich history of growth at nnrglobal.com . It is our mission to commit to the promotion and success of our team members. Whether working in our local branch or a corporate role, our teams come from diverse backgrounds, are driven by the ability to deliver results by...


  • Carol Stream, Illinois, United States Sherwin-Williams Full time

    About UsSherwin-Williams is a leading manufacturer and distributor of paint and coatings in North America. Our mission is to provide our customers with the highest quality products and services while helping them achieve their goals.Job SummaryWe are seeking an experienced Customer Service Representative to join our team at Sherwin-Williams. This role will...


  • Carol Stream, Illinois, United States Jobot Full time

    We are a flexible packaging company servicing the United States and Canada, specializing in polyethylene film extrusion and bag converting. Our customized solution provider offers efficient service to various end-use markets, including food service, healthcare, agriculture, commercial properties, manufacturing, education, and government agencies.As a...


  • Carol Stream, Illinois, United States Jobot Full time

    About UsWe are a flexible packaging company servicing the United States and Canada, specializing in polyethylene film extrusion and bag converting. As a customized solution provider, we efficiently serve various end-use markets through a vast network of distributors. Our mission is to deliver high-quality products and exceptional customer experiences.Job...


  • Carol Stream, United States Jobot Full time

    Job DescriptionJob DescriptionFlexible packaging/plastics company looking for Customer Service Representative - commission available! (Carol Stream, IL)This Jobot Job is hosted by: Marcus CurielAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $60,000 - $75,000 per yearA bit about us:We are a flexible...


  • Carol Stream, United States Jet Brite Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol Stream, IL, is the perfect position for you! You will bring joy to people’s journeys by...


  • Carol Stream, United States Zips Car Wash Full time

    Job DetailsJob Location ILCAR N Gary - Carol Stream, IL Education Level High School Salary Range $14.00 - $17.00 Hourly Travel Percentage Negligible Job Category Customer Service DescriptionHow would you like to write your own paycheck?! Check us out at Jet Brite! We are hiring for hourly + commission positions where theres no limit to what you can...


  • Carol Stream, United States Savers | Value Village Full time

    **Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...


  • Carol Stream, Illinois, United States Jet Brite Full time

    Welcome to Jet Brite, your premier car wash destination! As a Sales Associate, you will play a vital role in creating a positive and light-hearted atmosphere where customers love to clean their cars.About the JobThis is an excellent opportunity for individuals who enjoy interacting with people and are enthusiastic about helping others. If you're excited...


  • Carol Stream, United States Jet Brite Full time

    Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Jet Brite located at {address}, {city}, {state}, is the perfect position for you!You will bring joy to peoples journeysby creating a positive and light-hearted atmosphere where people love to clean...


  • Carol Stream, Illinois, United States Jet Brite Full time

    Job OverviewWe are seeking a charismatic Customer Service Representative to join our dynamic team at Jet Brite. This is a fantastic opportunity for someone who enjoys interacting with people and providing exceptional customer experiences.Salary and BenefitsThe starting salary for this position is $15 per hour, with the potential to earn up to $20 per hour...


  • Carol Stream, Illinois, United States Sherwin-Williams Full time

    Company OverviewSherwin-Williams is a company that values diversity and inclusion, providing equal opportunities for all qualified candidates. Our mission is to help our employees and their families live healthier, save smarter, and feel better.SalaryThe estimated salary for this role starts at $16.40 per hour, with the potential for additional compensation...


  • Carol Stream, Illinois, United States Zips Car Wash Full time

    Automotive Customer Service SpecialistWe are seeking an Automotive Customer Service Specialist to join our team at Zips Car Wash.About the PositionIn this role, you will be responsible for providing exceptional customer experiences, managing car wash operations, and maintaining a clean and welcoming environment.Support customers through the car wash process,...


  • Carol Stream, United States Kelly Services, Inc. Full time

    Let Kelly Services find your dream job! Kelly Services is seeking an experienced Customer Service Rep in Carol Stream, IL. This is a Direct Hire, Permanent position, meaning you will be hired permanently with our client and offered their competitive Customer Service, Manufacturing, Service, Forecasting, Skills, Retail, Staffing, Customer


  • Carol Stream, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionJob Title: Senior Customer Service RepresentativeJob Type: Full-time, In-person, ContractHourly Rate: $20-$22/hr DOEDescription:We are seeking a dedicated and experienced Senior Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service and call management, with...


  • Carol Stream, Illinois, United States The Fresh Factory Full time

    About The Fresh FactoryWe are a dynamic and innovative company dedicated to delivering exceptional customer experiences. Our team is passionate about creating a positive impact on our customers' lives, and we're looking for a talented Customer Service Experience Lead to join us.