![Expeditors](https://media.trabajo.org/img/noimg.jpg)
Customer Service Agent
1 day ago
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
+ 15,000 trained professionals
+ 250+ locations worldwide
+ Fortune 500
+ Globally unified systems
Major Duties and Responsibilities
+ Ensure smooth and timely customs process flow
+ Ensure accurate and timely data entry into our operational system
+ Track and Trace Custom files and reporting
+ Ensure accurate and timely client billing
+ Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
+ Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
+ Assist with verification of customs declaration information and the submission of such to the customs authority
+ Ensure compliance at all times to regulations
+ Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
+ Pro-active, strong organizational skills
+ Strong desire to learn
+ Good computer skills (Excel, Word, PowerPoint)
+ Fluent in English
Reporting Structure
+ Customs Brokerage Lead Agent, Supervisor and Manager
Expeditors offers excellent benefits
+ Paid Vacation, Holiday, Sick Time
+ Health Plan: Medical, Prescription Drug, Dental and Vision
+ Life and Long Term Disability Insurance
+ 401(k) Retirement Savings Plan (US only)
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
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