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Scheduler
4 months ago
Schedule: M-F 8am-5pm
Job Description
- Schedules all follow-up appointments in the practice management system following the provider order and/or office protocol in a high-volume clinic setting.
- Cancels/reschedules appointments according to patient or physician scheduling changes; notifies appropriate clinic personnel.
- Arranges for patients to have financial counseling as needed.
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
- Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
- May schedule outpatient appointments/testing and hospital admissions upon request. May obtain necessary authorization and pre-certification as required.
- May communicate to patient about tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
3-5 Must Have Skills/Qualifications
- At least two years front medical office experience.
- Experience working in a practice management system with insurance forms and appointment scheduling required.
- Excellent communication skills, written and verbal. Must be comfortable communicating with medical professionals as an integral part of the care team.
- High level organization, attention to detail and prioritizing required.
- Electronic Medical Record and or Practice Software Proficiency required.
- Is willing and able to adjust to multiple demands, shifting priorities, demonstrates flexibility.
- High School diploma or equivalent required
Soft Skill/Attribute Requirements
- Know how to prioritize
- Communicator
- Customer service
- Team work
- Patience with patients
Benefits:
- Health Benefits - We offer medical, dental, and vision to our talent.
- Retirement Benefits - We offer a 401K program to talent once they have been working for a minimum of 6 months. The 2 enrollment dates are 1/1 and 7/1 - enrollment can only occur on those dates.
- Paid Sick Leave - Talent may accrue up to 10 days annually at an accrual rate of 1 hour for every 30 hours worked.
Application Deadline: 5/13/24