Dispatcher

4 weeks ago

Sioux Falls, United States Aire Serv of the Sioux Empire Full time
Some of the Perks our employees enjoy for their hard work:

·         Free Health Insurance as an employee
·         Company Celebrations – Your family at home is important to us as your work family
·         Aire Serv sponsored Trips – Every year we qualify to send employees on trips, that have included: Florida, Mexico and Myrtle Beach.                Everyone has the opportunity to win these
·         Paid vacation
·         6 Paid Holidays
·         401k w/3% match

As a Dispatcher, you are a key member of the team and represent our company on support calls. You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
 
What we are looking for in a candidate:
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
 
Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Scheduling appointments
  • Assigning daily work/calls to other team members
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Two years admin experience(Preferred)
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • General computer knowledge, including Microsoft Office
  • Typing skills a plus
 
We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process
 
We are actively interviewing for this position - Apply today and our hiring manager will follow up

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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