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Director, Rapid Response Lead
4 months ago
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Recently, Cell Therapy Development and Operations has identified the need for a role leading the resolution of network wide critical issues impacting the supply and compliance of our Breyanzi and Abecma brands. The Rapid Response role is a critical matrix leadership position which will support the Vector Lead's in ensuring supply stabilization in the near-term and accelerate our future. The role will lead multiple, concurrent cross-functional response teams that require close collaboration with a wide set of site and network SMEs, technical, quality and business operational leaders, plus regular interface with CT LT+1 executives.
Working with multiple internal and external stakeholders, this role has the responsibility to lead the assessment of the current situation, put a team structure and meeting cadence in place to manage the issue in a timely and effective manner that minimizes supply & compliance impact. This is achieved by driving and tracking mitigation actions to ensure adherence to critical path, communicating response status and escalation to senior stakeholders. The role will pull together SMEs and stakeholders and ensure the construction of clear path forward to resolution. Key to this, with limited oversight, is the ability to understand the end-to-end view across the functions, keeping in mind compliance and impact to supply and hence the patient. The role will require use of lean problem solving / OE tools to prevent recurrence of issues.
Though part of the vector and external manufacturing operations team, this role also has a broad remit beyond contract manufacturing organizations (CMOs) and/or contract testing laboratories (CTLs). Specifically, where requested by CTDO leadership, to partner with the CTGM team to drive the resolution of similar supply issues.
The primary focus of the role is the management of immediate to short term activity, though it includes the medium to long term responsibility to thoroughly mitigate issues to prevent recurrence and to provide key learnings as feedback into CTDO strategy, processes and systems. This role is at the heart of CTDO operations and is a fast-paced matrix leadership role with a significant impact on the business. This role is high visibility, tackling compliance and supply issues across multiple CTDO or CTO functions and would suit a candidate who can operate successfully with limited supervision, is proactive, organized, builds effective networks quickly and has a strong drive for results.
Key Responsibilities
* Develop and own the cross-functional integrated response plans.
* Organize and lead cross functional team meetings, workshops and analyses to ensure actionable output and clear, balanced decision making.
* Prepare, co-ordinate and usually lead communications for peers, senior stakeholders / leadership
* Drive and track actions, develop and drive detailed plans, identify critical path and timing, hold team members accountable for due dates.
* Develop a strong relationship with supply chain and into commercial operations to understand supply impact and impact to patients.
* Facilitate problem solving and decision making to address risks and issues.
* Foster high performance teamwork and maintain strong relationships with operational and functional leadership.
* Utilize standard project management tools and processes for tracking and reporting.
* Build upon and develop the existing Rapid Response Team framework and approach, test approaches and capture best practices in a guide.
* Ensure establishment of strong, positive, engaged CTDO culture - including focus on safety, engagement, and patient mission focus.
* Identify and remove obstacles, create options and escalate as appropriate to drive response activity in line with key business milestones & budget.
Internal/External Stakeholders and partners
* Cell Therapy functions (CT Manufacturing Operations, Product Operations, Quality Assurance, Quality Control, CT Development, MSAT, Supply Chain, Finance, Regulatory, etc.)
* Cell Therapy Franchise
* Enterprise Level partners - Alliance Management, Business Development, IT
Qualifications & Experience
* B.S. or B.A. in science and/or engineering (biotechnology, biology, engineering, or related sciences). Master or advanced degree (sciences or business) and prior cell therapy development experience preferred.
* 8-10 years business experience, with 6-7 years in a BioPharma operational or development discipline, including demonstrated 3-5 years of experience managing projects and programs.
* Demonstrated leadership & collaboration working in, or closely with, Supply Chain, GMP Manufacturing Operations, Manufacturing Science & Technology, Project & Program management, Quality Assurance / Quality Control Operations and related functions.
* Broad technical expertise with biologics or cell therapy commercial manufacturing & analytical processes, technology transfer and/or start-up phase experience highly desired.
* The role requires demonstrated competencies & success associated with -
* Analysis and simplification of complex operational issues
* Project management execution, expertise in its principles and application, the ability to manage multiple projects simultaneously and evaluation of priorities
* Effective escalation & communication with multiple levels up to SVP
* Conflict resolution
* The utilization of concepts regarding the roles of - Accountable, responsible, advisor & informed through the changing landscape of rapid response activity
* Developing and organizing business processes, key metrics, scorecards, and dashboards
* The adaptability to build alignment quickly with practitioners, peers, partners and stakeholders at all levels to gain alignment and effect change and deliver on commitments; ability to work in a matrix environment and build strong relationships by being transparent, reliable, and delivering on commitments.
* Demonstrated ability to work independently in a fast moving and increasingly complex environment with limited direction
* Enterprise, entrepreneurial, and problem-solving mindset
* Self-organized with effective time management abilities
* Strong written and verbal communication skills, including presentation to senior executive leadership
* Positive, can-do attitude, ability to keep team motivated and engaged in challenging environments.
Development Benefits:
* Increase Cell Therapy Operations and experience and exposure to multiple CTDO leaders and experts.
* Broaden horizons via cross-departmental exposure among GPS, CT Franchise, and CTDO operations
* Develop change leadership skills
* Receive coaching and thought partnership from Cell Therapy leadership
* Have a significant impact on the success of CT@BMS that will stabilize current Cell Therapy operations and inform its journey into the future, directly contributing towards our short to medium term growth targets and long term goal of treating 100K patients by 2030.
#BMSCART
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If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
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