Customer Service

1 week ago


Springfield, United States Ageatia Global Solutions Full time
Description:
Customer Service- 2nd shift
Location: Springfield, OH
Hours: Sunday- Thursday 5pm- 1:30am
Customer Service Rep
  • Computer experience and Customer Service experience is the main thing. Big Plus excel, ERP LN/Baan, Power Point.
    This position works primarily in LN (Baan upgrade) to process Sales Orders clearing all fatals/issues.
  • This position works with Engineering/Supply Chain/IT to resolve the errors.
  • Updates will be made to line set and non-line set orders enabling us to send correct EDI requirements to Suppliers.
  • May be required to process the same order multiple times to clear errors.
    Other systems include but are not limited to CVT/EOFF/PBA/Pharos/CDMS/Flexis.
  • Extensive training will be provided.
  • Detail oriented candidates only. ERP-LN experience preferred.

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