Member Service Representative

5 days ago

Jasper, United States Planet Fitness Inc. Full time

he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

* Greet members, prospective members and guests, providing exceptional customer service.
* Handle all front desk related activities including:
* Answer phones in a friendly manner and assist callers with a variety of questions.
* Check members into the system.
* New member sign-up.
* Take prospective members on tours.


* Facilitate needed updates to member's accounts.
* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
* Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

* Customer service background preferred.
* Basic computer proficiency.
* A passion for fitness and health.
* Upbeat and positive attitude
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
* Strong listener with the ability to empathize and problem solve.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.

Physical Demands

* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occassionally lift up to 50 lbs.
* Will occasionally encounter toxic chemicals during shift.

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.

JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Service Representative

    1 week ago

    Jasper, Indiana, United States Hoosier Hills Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Hoosier Hills Credit Union. This role is responsible for providing exceptional service to members, handling transactions, and ensuring their financial needs are met.ResponsibilitiesTransaction Processing: Execute transactions accurately and...

  • Member Services Representative

    4 hours ago

    Jasper, United States Planet Fitness - Midwest Management Group Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.Handle all front...

  • Member Services Representative

    1 week ago

    Jasper, United States Planet Fitness - Midwest Management Group Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Greet members, prospective members and guests, providing exceptional customer service. Handle all...

  • Member Services Representative

    1 week ago

    Jasper, United States Planet Fitness Inc. Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all...

  • Financial Services Representative

    7 days ago

    Jasper, Indiana, United States Hoosier Hills Credit Union Full time

    Unlock Your Potential as a Financial Services RepresentativeAre you passionate about delivering exceptional member experiences and driving financial success? Do you thrive in a dynamic environment where no two days are the same? As a Financial Services Representative at Hoosier Hills Credit Union, you will play a vital role in fostering strong relationships...

  • Financial Services Representative

    5 days ago

    Jasper, United States Hoosier Hills Credit Union Full time

    We are seeking a highly skilled and customer-focused Financial Services Representative to join our team at Hoosier Hills Credit Union.About the Role:This is an exciting opportunity to work in a dynamic and supportive environment where you will be responsible for providing exceptional service to our members, handling financial transactions, and maintaining...

  • Customer Service Representative>

    6 months ago

    Jasper, United States Waste Pro Full time

    Waste Pro - 3317 Camp Road [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish customer accounts by negotiating and documenting service type, pricing, billing, and other...

  • Customer Service Representative

    4 months ago

    Jasper, United States U-Haul Full time

    Location: 3622 Camp Rd, Jasper, Georgia 30143 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Restaurant Team Member Representative

    1 week ago

    Jasper, Indiana, United States Fazoli's Full time

    Job DescriptionWe’re seeking a motivated and friendly Restaurant Team Member to join our team at Fazoli's. As a key member of our team, you will be responsible for providing exceptional guest service, preparing and serving food, and maintaining a clean and safe environment for our guests.Key Responsibilities:Prepare and serve food to guestsProvide...

  • Customer Service Representative

    6 months ago

    Jasper, United States Indy Leasing dba Aarons Full time

    CUSTOMER SERVICE REPRESENTATIVE (CSR) Basic Function Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the...

  • Financial Services Representative

    1 week ago

    Jasper, Indiana, United States Hoosier Hills Credit Union Full time

    Job OverviewHoosier Hills Credit Union is seeking a skilled Associate Member Advisor (AMA) to join our team. As an AMA, you will be responsible for creating exceptional member experiences by providing personalized service and tailored solutions to meet their financial needs.What We Offer* Competitive Salary: $16.22 - $24.34 per hour* Comprehensive Benefits...

  • Customer Service Representative

    4 days ago

    Jasper, Alabama, United States Captain D's Full time

    Overview of the RoleCaptain D's is a fast-paced restaurant environment where we value our team members and strive to provide exceptional service to our guests.Compensation PackageWe offer competitive pay, with hourly rates ranging from $8.50 to $12.00 per hour, depending on experience and location.About the JobAs a Team Member at Captain D's, you...

  • Financial Services Representative

    4 days ago

    Jasper, Indiana, United States German American Bancorp Full time

    About the Role As a Customer Service Specialist at German American Bancorp, you will be the first point of contact for clients and play a crucial role in providing exceptional customer service. This position offers a great insight into the world of banking, insurance, and wealth management. Key Responsibilities:You will work face-to-face with clients in the...

  • Food Service Team Member

    4 days ago

    Jasper, Alabama, United States KFC Full time

    KFC Restaurant Associate / Crew Member Job DescriptionAbout the Role: KFC is seeking a skilled and customer-focused individual to join our team as a Restaurant Associate / Crew Member. This dynamic role requires a strong ability to work efficiently in a fast-paced environment, ensuring excellent service delivery and guest satisfaction.Key Responsibilities:...

  • Customer Service Representative

    1 week ago

    Jasper, Tennessee, United States Food City Full time

    About the RoleWe're seeking a skilled Cashier to join our Food City team! As a key member of our sales floor team, you'll be responsible for delivering exceptional customer experiences while operating a cash register, processing payments, and answering customer questions. This role offers opportunities for growth and development in a dynamic retail...

  • Service Tech

    2 months ago

    Jasper, United States Carrols Restaurant Group Full time

    Carrols Restaurant Group - 3711 Newton St [Maintenance Technician] As a Service Tech at Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company representatives; Develop a work schedule to minimize the impact on...

  • Service Tech

    2 weeks ago

    Jasper, United States Carrols Restaurant Group Full time

    Carrols Restaurant Group - 3711 Newton St [Maintenance Technician] As a Service Tech at Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company representatives; Develop a work schedule to minimize the impact on...

  • Associate Member Advisor

    4 weeks ago

    Jasper, United States Disability Solutions Full time

    : As an Associate Member Advisor (AMA), you will be at the forefront of creating outstanding member experiences. Your role is essential in fostering strong relationships with both new and existing members, ensuring they receive the right products and services tailored to their financial needs. You will handle a variety of tasks including advising,...

  • Exceptional Member Advocate

    1 week ago

    Jasper, Indiana, United States Hoosier Hills Credit Union Full time

    Company Overview">Hoosier Hills Credit Union is a dynamic and award-winning financial institution dedicated to delivering exceptional member experiences. As an Associate Member Advisor, you will play a crucial role in fostering strong relationships with members, ensuring they receive tailored products and services that meet their financial...

  • Guest Services Leader II

    6 months ago

    Jasper, United States Pilot Flying J Full time

    Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...