Exceptional Member Advocate
1 week ago
Company Overview
">Hoosier Hills Credit Union is a dynamic and award-winning financial institution dedicated to delivering exceptional member experiences. As an Associate Member Advisor, you will play a crucial role in fostering strong relationships with members, ensuring they receive tailored products and services that meet their financial needs.
">Salary
">The estimated salary for this position ranges from $16.22 to $24.34 per hour, commensurate with experience.
">Job Description
">As an Associate Member Advisor, your primary responsibilities will include:
">- ">
- Providing exceptional service aligned with Hoosier Hills Credit Union's mission and Service Promises.">
- Forging and maintaining strong connections with new and existing members, delivering outstanding service.">
- Executing transactions and managing account service requests efficiently and accurately.">
- Maintaining accounts by performing transaction processing and addressing related inquiries promptly.">
- Ensuring precise and professional handling of transactions and interactions, adhering to security guidelines.">
- Assisting with online banking, statements, card activation, wire transfers, and general account maintenance.">
- Acting as a knowledgeable resource, supporting problem resolution, and always acting in the best interest of members.">
- Recommending HHCU products that meet members' needs, enhancing their overall experience.">
Required Skills and Qualifications
">To excel in this role, you will require:
">- ">
- A high school diploma or equivalent.">
- 1-2 years' experience working in a retail setting with daily customer interaction.">
- Experience in cash handling and clerical office work (preferred).">
- Outstanding verbal and written communication skills.">
- A professional demeanor and can-do attitude.">
- Analytical and judicious skills to analyze data and make informed decisions.">
- Relationship-building skills to maintain positive relationships with management, peers, and vendors.">
Benefits
">Hoosier Hills Credit Union offers a comprehensive benefits package, including:
">- ">
- A competitive salary range from $16.22 to $24.34 per hour.">
- A comprehensive benefits package, including health insurance, retirement plans, paid time off, and more.">
- Growth opportunities to advance your career in a dynamic and rewarding field.">
- A supportive environment that values your contributions and supports your professional growth.">
Others
">Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
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