Member Services Representative Afternoon Shift

1 week ago

Farmers Branch, United States Planet Fitness Inc. Full time

Grow with us

In one to two years, you could be earning $50k a year with Planet Fitness

We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations

But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

See for yourself

What are you waiting for? APPLY TODAY

Essential Duties and Responsibilities

* Provide an exceptional customer service experience.
* Responsibilities include:

⦁ Check members into the system.

⦁ Take prospective members on tours then assist them with the new account sign-up process

⦁ Facilitate needed updates to member's accounts.

⦁ Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

⦁ Detailed cleaning in all areas of the facility.

Qualifications/Requirements

⦁ Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.

⦁ People with positive mental attitudes excel here

⦁ Customer service background preferred.

⦁ Punctuality and reliability is a must.

⦁ Demonstrate diplomacy in all interactions while using appropriate behavior and language.

⦁ High School diploma/GED equivalent required.

⦁ Must be 18 years of age or older.

Physical Demands

⦁ Continual standing and walking during shift.

⦁ Continual talking in person or on the phone during shift.

⦁ Must be able to occasionally lift up to 50 lbs.

⦁ Will occasionally encounter toxic chemicals.

Compensation: $11.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Services Representative

    1 week ago

    Farmers Branch, United States Planet Fitness Inc. Full time

    Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a...

  • Financial Services Customer Service Representative

    6 months ago

    Farmers Branch, United States Valor Intelligent Processing Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries,...

  • Customer Service Representative

    1 week ago

    Farmers Branch, Texas, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking highly motivated and detail-oriented individuals to join our Cashier & Front End Services team at Walmart. As a key member of our front-end staff, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a clean and welcoming store environment.Responsibilities- Greet...

  • Experienced Customer Service Representative

    1 month ago

    Farmers Branch, Texas, United States Valor Intelligent Processing Full time

    About Valor Intelligent ProcessingAt Valor Intelligent Processing, we are dedicated to providing exceptional customer service and support to our clients. As a leading provider of contact center solutions, we are committed to delivering high-quality experiences that exceed our customers' expectations.Salary and CompensationWe offer a competitive salary range...

  • Service Desk Agent-Technical Support

    1 month ago

    Farmers Branch, United States Workforce Opportunity Services Full time

    Overview:Overall Position Description:In this role, under the direct supervision and with mentoring and guidance, the IT Support technician provides remote technical support to end users of company workstations, personal computers, hardware, software, peripherals and mobile/cellular devices.You will respond to standard questions, issues and problems reported...

  • Customer Service Manager

    2 months ago

    Farmers Branch, United States Royal Manufacturing Full time

    Royal Manufacturing is searching for a Customer Service Manager to harness the customer experience in the DFW area!A strong candidate will possess the following:*People-Oriented *Collaborative *Structured *Detail-oriented *Thoughtful Communicator *Introspective *Team player *Patient Job SummaryThe Customer Service Manager is responsible for the processes and...

  • Service Desk Agent-Technical Support

    1 month ago

    Farmers Branch, United States Workforce Opportunity Services Full time

    Overview:Overall Position Description:In this role, under the direct supervision and with mentoring and guidance, the IT Support technician provides remote technical support to end users of company workstations, personal computers, hardware, software, peripherals and mobile/cellular devices.You will respond to standard questions, issues and problems reported...

  • Catering Delivery Service Representative

    2 weeks ago

    Farmers Branch, Texas, United States LOW COUNTRY QUISINE BY JOLIE RAMIZE Full time

    At Low Country Quisine, we are committed to delivering exceptional dining experiences to our customers. As a Catering Delivery Driver, you will play a critical role in ensuring timely and efficient delivery of our culinary creations.Key Responsibilities:Fills prep labels for the following day.Rotates and pulls items from the oven when necessary.Determines...

  • Customer Service Representative

    4 weeks ago

    Olive Branch, United States Circle K Full time

    Circle K - 4955 Goodman Road [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    3 months ago

    North Branch, United States Circle K Full time

    Circle K - 5842 St. Croix Trail [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Contact Center Representative I

    5 months ago

    Farmers Branch, United States Valor Intelligent Processing Full time

    POSITION OVERVIEW CALL CENTER REPRESENTATIVE I (ENTRY-LEVEL) We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answering incoming and outbound calls, handling customer questions and complaints and seizing...

  • Hostess

    3 months ago

    Farmers Branch, United States ClubCorp Full time

    Job Description Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator...

  • Food Service Specialist

    1 week ago

    Farmers Branch, Texas, United States ClubCorp Full time

    Job SummaryThe Food Service Specialist is responsible for ensuring the cleanliness and organization of the kitchen, food preparation, and production of food items. The successful candidate will also be involved in closing and storage procedures for individual workstations as needed.Key ResponsibilitiesSet up daily prep and organize the daily workstation to...

  • Customer Service Representative

    6 days ago

    Olive Branch, Mississippi, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeJob Summary: We're seeking a Customer Service Representative to join our team at Domino's Franchise. As a Pizza Artist, you'll be responsible for delivering exceptional customer experiences and ensuring every customer leaves satisfied.Key Responsibilities:Provide top-notch customer service to our valued...

  • Inside Sales Representative

    2 months ago

    Farmers Branch, United States Move Concierge Full time $40,000 - $120,000

    Who we are:Move Concierge is not just another company; we're a movement! Since our launch in 2009, we have earned a spot on the Top 100 Places To Work by Dallas Morning News. Our secret? A vibrant culture that celebrates our team, relentless growth, and our commitment to revolutionizing customer experiences. We make moving hassle-free by seamlessly...

  • Mortgage Services Software Developer

    7 days ago

    Farmers Branch, Texas, United States Fay Financial Full time

    Job DescriptionFay Financial is a leading provider of mortgage services, offering a range of solutions to homeowners and investors nationwide.We are currently seeking a highly skilled Quickbase Developer to join our team. As a key member of our technology delivery team, you will design, develop, implement, and maintain Quickbase applications to streamline...

  • Morning Shift Team Member

    7 days ago

    Olive Branch, Mississippi, United States Chicken Salad Chick - 02 Full time

    Job Title: Morning Shift Team MemberJob Description:At Chicken Salad Chick - 02, we are seeking a skilled Morning Shift Team Member to join our team. As a Morning Shift Team Member, you will be responsible for providing exceptional customer service, supporting fellow team members, and maintaining a safe and clean work environment.Key Responsibilities:Offer...

  • Outside Sales Representative

    4 weeks ago

    Farmers Branch, United States BravoTECH Full time

    The Outside Sales Role is a critical role in the company’s growth and revenue. As an outside sales executive you are responsible for driving revenue within new accounts and growing revenue within existing accounts. You will be responsible for the customer experience which includes providing hands on explanations of our products and services.Typical Tasks...

  • Outside Sales Representative

    4 weeks ago

    farmers branch, United States BravoTECH Full time

    The Outside Sales Role is a critical role in the company’s growth and revenue. As an outside sales executive you are responsible for driving revenue within new accounts and growing revenue within existing accounts. You will be responsible for the customer experience which includes providing hands on explanations of our products and services.Typical Tasks...

  • Pharmacy Service Representative

    3 days ago

    West Long Branch, New Jersey, United States Walgreens Full time

    We are seeking a highly skilled Pharmacy Service Representative to join our team at Walgreens. As a key member of our pharmacy team, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our pharmacies.About the RoleIn this role, you will be responsible for providing top-notch customer service,...