Senior Technical Product Manager

3 weeks ago


Salt Lake City, United States ReliaQuest Full time

Why it's worth it:

ReliaQuest is seeking a high-performing Senior Product Manager with the talent and drive to help develop and deliver on the strategy of one of cybersecurity's most innovative emerging technologies.

This highly visible role will be working with a talented and driven team of product managers responsible for our innovative Security Operations Platform, GreyMatter. This individual should have proven success working and excelling in cross functional teams, the ability to breakdown complex problems into solvable pieces, to identify creative and innovative solutions and drive their delivery.

The everyday hustle:

* Own the solution vision and strategy for the GreyMatter Agent, including the development and maintenance of internal and external road maps.
* Develop detailed requirements to be leveraged by various stakeholders including, but not limited to operators, developers and the business
* Write detailed user stories to provide developers or other stakeholders involved in the development of ReliaQuest solutions, an understanding of what needs to be executed
* Participate in daily scrum rituals to ensure solution development is on track and in line with customer's objectives
* Develop, maintain and oversee solution backlogs to ensure effective prioritization and consumption by various stakeholders
* Ensure solution meets market and business needs and is being leveraged to its fullest extent
* Gather and prioritize to drive new enhancements, bug fixes and support overall usability of the solution
* Lead and coordinate the creation and maintenance of supporting documents for both internal and external consumption, including but not limited to sales, operational and training collateral to ensure alignment with the latest advancements of RQ Solutions.
* Effectively collaborate with organizations across ReliaQuest to ensure solutions are successfully understood and integrated across the business in addition to ensuring other teams are aware of and executing on deliverables within their areas of responsibility.
* Act as the customer's representative with development and/or other resources (internal & external customer) to ensure solution success
* Regularly lead customer feedback sessions to foster understanding of the solution and to solicit new features, identify bugs and usability use cases.
* Perform market analysis of customer needs to understand the viability of RQ solutions in the marketplace.
* Developing pricing and commercial strategies for solutions and services based on market and customer feedback to ensure solution success
* Develop, document and report on KPI's surrounding the solution's success

Do you have what it takes?

* A minimum of 4 years experience in a Product Manager role within a fast paced technology driven cyber security company
* Experience of software agent product management
* Entrepreneurial drive: a "builder" who can consistently execute
* Exceptional verbal and written communications skills
* Ability to work independently, with little oversight or direction
* A problem solver, who can remove barriers and get results
* A dynamic, collaborative, and transparent working style
* A desire to work within a high performing and close-knit team
* A real passion for establishing relationships with our customers to drive their success with our solutions
* An analytical approach for effectively identifying problems and prioritizing their impact to the business/customer appropriately
* Crisp and clear communication skills



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