Guest Services Specialist

1 month ago

Pottstown, United States Genesis Healthcare LLC Full time

Sanatoga Center Part Time Guest Service Specialist Positions Available

Schedule: Every Weekend 10a-4:30p

Benefits

$16.00/hour

* Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
* Variable compensation plans
* Inclusive workplace with DEI committee
* Nursing Student Loan Debt Repayment and Tuition Assistance
* Tuition, Travel, and Wireless Service Discounts
* Employee Assistance Program to support mental health
* Employee Foundation to financially assist through unforeseen hardships

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification (full-time, part-time, or casual), job grade, location, and length of service.

Genesis HealthCare is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference.

Why Genesis?

We improve the lives we touch through the delivery of high-quality healthcare and everyday compassion

* We Care Deeply about YOU Guided by our Core Values, Code of Conduct and Ethics program, we foster a culture of care and compassion. We focus on improving the quality of care through creativity and innovation, honesty and integrity in all we do.
* We Develop YOU We provide career ladders, education and training opportunities so you can build a long and successful career with Genesis.
* We Appreciate YOU We value your contributions to the Genesis mission and vision and instill an environment of teamwork and enjoyment in working together. We recognize and celebrate our shared successes.
* We are Committed to YOU We know you are the vital link between Genesis, our patients and residents We inspire you to be your best self.
* We Protect YOU We take great pride in meeting or exceeding CDC and CMS standards.

The Guest Services Specialist ensures that all patients/residents have a positive experience, receiving the highest quality of service in a caring and compassionate atmosphere that recognizes the individuals' needs and rights.

Position Highlights

* Promote Guest Services involvement based on the needs and interests of the patient/resident, preferences and life history
* Provide input into the design of events, offerings and activities and assist in the planning of Guest Services opportunities.
* Plan and organize daily tasks and schedules.
* Facilitate group and individual activities for customers of various cognitive and physical abilities in all component areas, e.g., physical, cognitive, social, spiritual, creative, wellness, sensory, community, and service.
* Participate in the formulation and follow through of the patient/resident care plan.

Qualifications:

High school diploma or equivalent is required Must have experience in Customer Service/Hospitality.

Other Info

* Position Type: Part Time
* Pay Target: $16.00 per hour
* Job City: Pottstown
* Requisition Number: 502307

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