Emergency 911 Dispatcher

4 weeks ago

Reno, United States Regional Ambulance Services Full time
We are currently hiring Full-Time Dispatchers to work in a fast-paced 911 system. Our Emergency Medical Dispatchers are highly trained and use state of the art technology to answer 911 calls and dispatch a ground ambulance while giving life-saving directions to the caller on the other end. EMT certification or past EMT course completion is required.

Requirements:

  • EMT certificate or past EMT course completion required.
  • Ability to type a minimum of 35 wpm is required.
  • Excellent verbal, written and interpersonal communication skills.
  • Ability to multi-task, specifically under pressure or during an emergency or crisis. The individual must have the ability actively listen and process verbal or written feedback, while utilizing sophisticated electronic platforms (e.g. mapping software, CAD system, email, paging system, radio system), while taking in additional audio or visual stimuli.
  • Attentive to detail in various mediums and forms - must be able to translate audio or spoken information from callers, and accurately process, provide, share and input into various electronic systems. Accuracy and efficiency is imperative.
  • EMS and Fire dispatch is a 24 hour, 7 -day a week community service, which includes holidays, weekends and during disasters. It is imperative that the individual have the ability work, nights, days, weekends, weekdays, holidays, extended hours, including mandatory additional shifts or mandatory hold over. Need is forever changing, therefore, adaptability and flexibility are a must. Shifts are assigned by system need, seniority and performance, and have the potential to be changed without notice.
  • Ability to work as a team, respectfully and professionally.
  • High-performance EMS experience a plus.
  • EMD certification strongly preferred.

Within 6 months:

  • Obtain AHA healthcare provider CPR card.
  • Successful completion of a REMSA approved EMD and EFD course with the International Academy of Emergency Dispatch.
  • Obtain knowledge of System Status Management (SSM), and the System Status Plan.
  • Obtain knowledge of Fire Dispatch Protocols and Fire Response Plans.
  • Ability to effectively process 911, emergent and non-emergent calls for service.
  • Ability to maintain required Pro QA scores within the Academy standards for accreditation.
  • Obtain a thorough knowledge of all REMSA dispatch, and Emergency Operations policies and procedures.
  • Obtain proficiency with Dispatch protocols, programs, and system operational requirements.
  • Develop computer literacy in multiple systems and programs (i.e. CAD system, Google business suite (e.g. email), MS Office, West Phone system, Mapping System)
  • Develop basic leadership skills and the ability to make decisions based on the STAR CARE principles.

Pay & Benefits:

Pay is commensurate with your experience level. Many companies claim to have a great benefit package, but how many will offer you the following?
  • Company matched 401K retirement plan
  • Employee Bonus Plan & Holiday Bonus
  • Scheduled Pay Increase
  • Company paid Short & Long Term Disability coverage
  • Tuition Reimbursement & an Education Center onsite
  • AD&D, Life & Critical Illness insurance
  • HSA with company contribution
  • Pet Insurance
  • 10 company recognized holidays that includes an employee designated holiday
  • High bank limit PTO plan with a self-directed cash out provision with an additional 3 contingency days for new employees within first year.
  • Gym Membership reimbursement
  • Service awards program
  • Spot recognition program
  • Company provided uniforms
  • Employee Assistance & PTO Donation programs
  • And more...

  • Public Safety Dispatch Part-Time Faculty

    1 month ago

    Reno, United States Truckee Meadows Community College Full time

    Description We want you! Truckee Meadows Community College (TMCC) is recruiting Part-Time Faculty to teach courses in emergency dispatch for the Department of Public Safety. The college welcomes qualified applicants from all backgrounds for temporary Part-Time Faculty teaching assignments. We seek a diverse pool of candidates to teach in-person,...

  • Support Services Dispatcher

    4 weeks ago

    Reno, United States Renown Health Full time

    Position Purpose This position performs a variety of complex duties involved in the receipt of incoming phone calls, radio traffic, multiple alarm systems and dispatching and documenting calls for security, guest services, patient transport, environmental services, facilities engineering , maintenance, fire, resuscitation, hazardous materials spills,...

  • Support Services Dispatcher

    2 weeks ago

    Reno, United States Renown Health Full time

    Position Purpose This position performs a variety of complex duties involved in the receipt of incoming phone calls, radio traffic, multiple alarm systems and dispatching and documenting calls for security, guest services, patient transport, environmental services, facilities engineering , maintenance, fire, resuscitation, hazardous materials spills,...

  • Security Dispatcher

    1 day ago

    Reno, United States Grand Sierra Resort Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to, the following: - Receive and prioritize incoming calls from various sources, including emergency services, customers, and internal staff - Gather relevant information from callers to assess the nature of the situation and determine appropriate...

  • Bell Desk Dispatcher

    18 hours ago

    Reno, United States Grand Sierra Resort and Casino Full time

    SUMMARY The Grand Sierra Resort Hotel Operations Department is seeking a talented and qualified individual to serve as a Bell Dispatcher. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. Team Member is responsible for answering all calls, dispatching bell personnel to guest...

  • DPW Mobile Fuel Dispatcher

    6 hours ago

    Reno, United States Burning Man Full time

    Job DescriptionJob DescriptionJOB SUMMARYThe Department of Public Works (DPW) Mobile Fuel Dispatcher will collect and dispatch information and requests via radio to the Mobile Fuel Operations team. This person will be responsible for the intake, coordination, tracking, and real-time monitoring of all incoming communications and requests for the DPW Fuel...

  • Security Assistant Director

    7 days ago

    Reno, United States Grand Sierra Resort & Casino Full time

    The Grand Sierra Resort and Casino is seeking a talented and qualified individual to serve as Assistant Director for the Security Department which includes specific programs to include Dispatch, Emergency Medical Technicians (EMT), armed personnel Sp Director, Security, Assistant, Skills, Medical Technician, Operations, Business Services

  • Wildland Fire ENGB/Captain

    1 month ago

    Reno, United States ALPINE WILDFIRE SERVICE Full time

    Job DescriptionJob DescriptionWe are currently recruiting to fill 2 ENGB-CAPTAIN positions to join our seasonal wildland engine operations for the 2021 fire season.We respond to emergency wildland fires and insurance support operations throughout the Western US with our fleet of wildland engines.All employees are hired on a seasonal, call when needed basis....

  • Paramedic

    1 week ago

    Reno, United States AMR Careers Full time

    Job Description: Paramedic IMMEDIATE HIRING! PARAMEDIC Opportunity $12 ,000 sign-on bonus and relocation option with a full-time one-year commitment. (Paid out over 1 year) Conditions Apply We're hiring Paramedics that are passionate about delivering compassionate, high-quality service and basic, as well as advanced, patient care...

  • Life Safety Specialist

    18 hours ago

    Reno, United States Caesars Entertainment Corporation Full time

    JOB SUMMARY The Life Safety Specialist main function is to provide a friendly and safe environment for our guests and team members while protecting company assets. EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Greet guests and fellow team members with a friendly and sincere welcome. Continuously patrol the...

  • Life Safety Specialist

    1 day ago

    Reno, United States Reno Full time

    JOB SUMMARY   The Life Safety Specialist main function is to provide a friendly and safe environment for our guests and team members while protecting company assets.  EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the Greet guests and fellow team members with a friendly and sincere welcome.  Continuously patrol the...

  • Security Assistant Director

    11 hours ago

    Reno, United States Grand Sierra Resort Full time

    SUMMARYThe Grand Sierra Resort and Casino is seeking a talented and qualified individual to serve as Assistant Director for the Security Department which includes specific programs to include Dispatch, Emergency Medical Technicians (EMT), armed personnel Special Response Team (SRT) and K9 officers. The applicant must have previous Security Management, Law...

  • Security Assistant Director

    2 days ago

    Reno, United States Grand Sierra Resort Full time

    SUMMARYThe Grand Sierra Resort and Casino is seeking a talented and qualified individual to serve as Assistant Director for the Security Department which includes specific programs to include Dispatch, Emergency Medical Technicians (EMT), armed personnel Special Response Team (SRT) and K9 officers. The applicant must have previous Security Management, Law...

  • Security Assistant Director

    1 day ago

    Reno, United States Grand Sierra Resort and Casino Full time

    SUMMARY The Grand Sierra Resort and Casino is seeking a talented and qualified individual to serve as Assistant Director for the Security Department which includes specific programs to include Dispatch, Emergency Medical Technicians (EMT), armed personnel Special Response Team (SRT) and K9 officers. The applicant must have previous Security Management, Law...

  • DPW HEaT Truck Driver

    4 hours ago

    Reno, United States Burning Man Full time

    Job DescriptionJob DescriptionJOB SUMMARYAs a member of the Department of Public Works (DPW) Heavy Equipment and Transportation (HEaT) team, the HEaT Truck Driver will be responsible for safely and efficiently driving flatbed trucks and towing vehicles between the Black Rock Station (BRS) staging facilities and the Burning Man event site, using Black Rock...

  • DPW HEaT Equipment Operator

    3 hours ago

    Reno, United States Burning Man Full time

    Job DescriptionJob DescriptionJOB SUMMARYThe Department of Public Works (DPW) Heavy Equipment Operator will provide skilled operation of heavy equipment for the DPW Heavy Equipment and Transportation (HEaT) Team. Work will involve the erection of structures, earth moving, handling of materials, and other complex load manipulations as required throughout the...

  • DPW Fuel Tracker

    14 hours ago

    Reno, United States Burning Man Full time

    JOB SUMMARY The Department of Public Works (DPW) Fuel Tracker will ride along on deliveries to accurately track and log all diesel and gasoline fuel distributed from an assigned fuel vehicle. They will assist the Fuel Truck Driver to efficiently and safely navigate their route and communicate via radio with DPW Mobile Fuel Dispatch regarding daily...

  • DPW HEaT Administrative Assistant

    4 hours ago

    Reno, United States Burning Man Full time

    Job DescriptionJob DescriptionJOB SUMMARYThe Department of Public Works (DPW) Heavy Equipment and Transportation (HEaT) facilitates support for all infrastructure and some participant equipment needs for the Burning Man event and production season. This role will provide administrative support for HEaT department operations, including but not limited to...

  • DPW Fuel Truck Driver

    52 minutes ago

    Reno, United States Burning Man Full time

    Job DescriptionJob DescriptionJOB SUMMARYThe Department of Public Works (DPW) Non-Commercial Fuel Truck Driver will be responsible for daily fuel deliveries to assigned Black Rock City (BRC) assets throughout the event operations site. They will accurately log all fueling activities on paper fill sheets, as well as through the Fulcrum app, sometimes in...

  • Fuel Tanker Truck Driver

    14 hours ago

    Reno, United States Humboldt Pacific LLC Full time

    AVIATION FUEL TANKER TRUCK DRIVER JOB (Reno, NV)We are looking for local and regional fuel transport drivers to join our small, "family first" company, who are committed to getting the job done safely and efficiently. This full-time position features local and regional driving opportunities primarily within 350-400 miles of Reno, NV.Humboldt Pacific LLC is a...