Support Services Dispatcher

1 month ago

Reno, United States Renown Health Full time
Position Purpose

This position performs a variety of complex duties involved in the receipt of incoming phone calls, radio traffic, multiple alarm systems and dispatching and documenting calls for security, guest services, patient transport, environmental services, facilities engineering , maintenance, fire, resuscitation, hazardous materials spills, traumas, infant/child abduction, weather related emergencies and other emergency/life threatening responses.

The Support Services Dispatcher coordinates all emergent and non-emergent responses for all Renown Health sites where security personnel and/or security systems are located.

In addition, this position monitors emergency system enunciators, security surveillance cameras, various alarm systems and performs other related duties as required, which may include overflow telephone response after-hours. This position also coordinates and prepares written documentation as required for communications, verbal and electronic.

Nature and Scope

The Support Services Dispatchers keeps current on multiple alarm system computer operations and surveillance systems. Monitors and responds to code and alarm systems including fire, resuscitation, gas, elevator, video recorder alarms, silent alarms and other related systems. This position monitors and responds to the integrated closed circuit television system and access control system. This requires detection, computer manipulation and input while simultaneously coordinating the response by appropriate staff (security, guest services, patient transport, code teams, etc). Staying current on software updates, alarm point inputs and system override procedures. Radio dispatch emergent and non-emergent traffic for Renown Health facilities, and various other special projects and locations. Telephonic contact with fire, police, and emergency agencies. Handle after-hours incoming calls from public concerning emergency situations.

The critical systems and telephones must be monitored on a seven day, twenty-four hour basis: therefore Support Services Dispatchers are required to work all shifts, including holidays, weekends and overtime as required. All employees are subject to being called in and therefore must maintain a telephone number or have another mechanism available for contacting them. Missed time cannot be made up; attendance and punctuality are a must.

Coordinates system-wide responses during emergencies/codes. Coordinates repair of all security related life safety systems.

This position does not provide patient care.

Disclaimer

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications
Requirements - Required and/or Preferred

Name

Description

Education:

Must have working-level knowledge of the English language, including reading, writing and speaking English.

Experience:

One-year previous dispatching experience with emergency life safety systems and working knowledge of radio communication equipment is preferred.

License(s):

None

Certification(s):

None

Computer / Typing:

Typing/Computer proficiency - basic knowledge/capability for typing and operation of dispatch center computers. Must possess the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  • Support Services Dispatcher

    2 months ago

    Reno, United States Renown Health Full time

    Position Purpose This position performs a variety of complex duties involved in the receipt of incoming phone calls, radio traffic, multiple alarm systems and dispatching and documenting calls for security, guest services, patient transport, environmental services, facilities engineering , maintenance, fire, resuscitation, hazardous materials spills,...

  • Emergency 911 Dispatcher

    2 months ago

    Reno, United States Regional Ambulance Services Full time

    We are currently hiring Full-Time Dispatchers to work in a fast-paced 911 system. Our Emergency Medical Dispatchers are highly trained and use state of the art technology to answer 911 calls and dispatch a ground ambulance while giving life-saving directions to the caller on the other end. EMT certification or past EMT course completion is...

  • Emergency 911 Dispatcher

    3 weeks ago

    Reno, United States Regional Ambulance Services Full time

    We are currently hiring Full-Time Dispatchers to work in a fast-paced 911 system. Our Emergency Medical Dispatchers are highly trained and use state of the art technology to answer 911 calls and dispatch a ground ambulance while giving life-saving directions to the caller on the other end. EMT certification or past EMT course completion is...

  • Dispatch

    6 days ago

    Reno, Nevada, United States Westinghouse Electric Company Full time

    Duties and Responsibilities Monitor and dispatch outage trouble calls, analyze outage calls that come in to determine location of problem, prioritize all emergency work, outage and non-outage work for first responders, talk with customers to determin Dispatch, Customer Service, Manufacturing, Driver

  • Dispatch

    4 weeks ago

    Reno, United States Westinghouse Electric Company Full time

    Duties and Responsibilities Monitor and dispatch outage trouble calls, analyze outage calls that come in to determine location of problem, prioritize all emergency work, outage and non-outage work for first responders, talk with customers to determin Dispatch, Customer Service, Manufacturing, Driver

  • Security Dispatcher

    1 month ago

    Reno, United States Grand Sierra Resort & Casino Full time

    Receive and prioritize incoming calls from various sources, including emergency services, customers, and internal staff - Gather relevant information from callers to assess the nature of the situation and determine appropriate response - Dispatch app Dispatcher, Security, Dispatch, Driver, Skills

  • Security Dispatcher

    4 weeks ago

    Reno, United States Grand Sierra Resort Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to, the following: - Receive and prioritize incoming calls from various sources, including emergency services, customers, and internal staff - Gather relevant information from callers to assess the nature of the situation and determine appropriate...

  • Security Dispatcher

    4 weeks ago

    Reno, United States Grand Sierra Resort and Casino Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES:Primary duties and responsibilities include, but are not limited to, the following: - Receive and prioritize incoming calls from various sources, including emergency services, customers, and internal staff - Gather relevant information from callers to assess the nature of the situation and determine appropriate response...

  • Security Dispatcher

    1 week ago

    Reno, United States Meruelo Group Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES:Primary duties and responsibilities include, but are not limited to, the following: - Receive and prioritize incoming calls from various sources, including emergency services, customers, and internal staff - Gather relevant information from callers to assess the nature of the situation and determine appropriate response...

  • School Police Dispatcher Technician

    5 days ago

    Reno, Nevada, United States Washoe County School District Full time

    Education Support Professionals (ESP/Classified) - Position - Other (Classified) Job Number Start Date Open Date 03/19/2024 Closing Date 07/17/2024 SCHOOL POLICE DISPATCHER TECHNICIANSUMMARY DESCRIPTIONUnder the general supervision of the Chief of School Police, the School Police Dispatcher Technician receives emergency and non-emergency calls;...

  • DPW HEaT Dispatch Assistant

    2 weeks ago

    Reno, United States Burning Man Full time

    Job DescriptionJob DescriptionJOB SUMMARYThe Department of Public Works (DPW) HEaT Dispatch Assistant will provide support for the safe and efficient dispatching of DPW Heavy Equipment and Transportation (HEaT) and rigging operations as required throughout the event production cycle. The HEaT Dispatch team is responsible for the intake, coordination, and...

  • DPW HEaT Dispatch Assistant

    2 weeks ago

    Reno, United States Burning Man Full time

    Job DescriptionJob DescriptionJOB SUMMARYThe Department of Public Works (DPW) HEaT Dispatch Assistant will provide support for the safe and efficient dispatching of DPW Heavy Equipment and Transportation (HEaT) and rigging operations as required throughout the event production cycle. The HEaT Dispatch team is responsible for the intake, coordination, and...

  • Public Safety Dispatch Part-Time Faculty

    2 months ago

    Reno, United States Truckee Meadows Community College Full time

    Description We want you! Truckee Meadows Community College (TMCC) is recruiting Part-Time Faculty to teach courses in emergency dispatch for the Department of Public Safety. The college welcomes qualified applicants from all backgrounds for temporary Part-Time Faculty teaching assignments. We seek a diverse pool of candidates to teach in-person,...

  • Public Safety Dispatch Part-Time Faculty

    3 weeks ago

    Reno, United States Truckee Meadows Community College Full time

    Description We want you! Truckee Meadows Community College (TMCC) is recruiting Part-Time Faculty to teach courses in emergency dispatch for the Department of Public Safety. The college welcomes qualified applicants from all backgrounds for temporary Part-Time Faculty teaching assignments. We seek a diverse pool of candidates to teach in-person,...

  • Bell Desk Dispatcher

    4 weeks ago

    Reno, United States Grand Sierra Resort and Casino Full time

    SUMMARY The Grand Sierra Resort Hotel Operations Department is seeking a talented and qualified individual to serve as a Bell Dispatcher. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. Team Member is responsible for answering all calls, dispatching bell personnel to guest...

  • Bell Desk Dispatcher

    3 weeks ago

    Reno, United States Grand Sierra Resort and Casino Full time

    SUMMARY The Grand Sierra Resort Hotel Operations Department is seeking a talented and qualified individual to serve as a Bell Dispatcher. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. Team Member is responsible for answering all calls, dispatching bell personnel to guest...

  • DPW Mobile Fuel Dispatcher

    4 weeks ago

    Reno, United States Burning Man Full time

    Job DescriptionJob DescriptionJOB SUMMARYThe Department of Public Works (DPW) Mobile Fuel Dispatcher will collect and dispatch information and requests via radio to the Mobile Fuel Operations team. This person will be responsible for the intake, coordination, tracking, and real-time monitoring of all incoming communications and requests for the DPW Fuel...

  • Inside Sales Representative

    11 hours ago

    Reno, United States H&E Equipment Services, Inc. Full time

    Job Description : H&E Equipment Services is one of the largest integrated equipment companies in the nation that provides the higher standard in equipment sales, rental, parts, and service. With locations across the United States, we pride ourselves on being an equipment company, run by equipment people. We leverage our national portfolio of equipment...

  • IT Field Service Technician

    1 month ago

    Reno, United States Murtech Full time

    Job DescriptionJob DescriptionIT Field Service TechnicianPay Rate: $18.00/HR W2, plus mileage and travel expenseHours: Mon-Fri, 9am-6pm, must participate in on-call rotation Location: Reno, NV service areaDuration: Contract-to-Hire Description:Tech will be dispatched out to handle service calls for client IT equipment throughout the greater Reno, NV area....

  • Field Service Coordinator

    2 months ago

    Reno, United States Talent Strategy Full time

    Job DescriptionJob DescriptionPosition: Field Service CoordinatorPay: $20-$30/hourShift: 1st (Full-time)Location: Reno, NV!Experience working with, dispatching, and coordinating field service technicians is required! Responsibilities:Receive and process service requests from clients, sales, and management via phone, email, or online portal. Communicate with...