Manager Orthotics and Prosthetics

2 weeks ago

Saint Paul, United States Fairview Health Services Full time

Overview

The Manager of Orthotics or Prosthetics will provide the leadership to the department of Fairview Orthotics and Prosthetics (FOP). This includes assisting the System Executive with the financial, customer service, and employee engagement objectives.

This position will also be responsible for assisting with referral source development, developing operational budgets, organizing staff meetings, communicating with regulatory agencies, business development, and implementing process improvement within the department. Approximately 50% administration and 50% patient care.

This position is full-time and will be located at our University Crossing location in St. Paul. We offer a variety of benefits - medical, dental, vision, 403B retirement, and more

Responsibilities/Job Description

Manages people & Manages finances in FOP

* Actively recruits and hires people to create a diverse and complementary team.
* Models appreciation and acceptance of differences, and provides a welcoming and supportive environment.
* Creates and maintains a communication system to assure all employees have relevant, timely, and appropriate information.
* Establishes and reviews expectations that guide, empowers and holds people accountable for their work.
* Deliver feedback and coaching on an ongoing basis.
* Conducts fair, accurate and timely performance reviews with an understanding of aspirations/talents of employees and assists them in realizing their goals.
* Continuously takes action to enhance employee satisfaction.
* Improves overall employee satisfaction results.
* Demonstrates knowledge of the financial picture of healthcare, reads and analyzes financial reports, and helps others understand and respond to the financial status of Fairview.
* Assists in the development of the budget and manages within budget parameters.
* Maintains and leads all aspects of the inventory for the department.

Manages business operations & Focuses on customers

* Analyzes the work within and between units, departments, and services.
* Uses quality improvement tools and techniques to assess work issues and make process improvements.
* Understands the importance of customer service.
* Sets an example of exemplary customer service.

Demonstrates ability to provide excellent patient care

* Evaluates patients in regard to fit, alignment, cosmetics, and function and patient acceptance.
* Consults with physicians and allied health professionals to formulate and/or modify prescription criteria, prior to or following, clinical evaluation of the patient.
* Maintains current, accurate patient documentation.
* Maintains quality assurance and pursues improvement

Qualifications

Required Education, Experience, & Licensing

* Bachelor's Degree or equivalent experience in healthcare or business-related field
* 3+ years' experience in orthotics and/or prosthetics
* Current Prosthetic Practitioner license with ABC or BOC
* License with the state of Minnesota in orthotics/prosthetics

Preferred Education

* MA in Administration or Business related field

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