Customer Service

3 weeks ago


Boston, United States Professional Staffing Group Full time
Customer Service & Data Entry Representative ($19/hr)

We are currently seeking a dedicated Customer Service & Data Entry Representative to join our team on a fully remote basis, offering a competitive hourly rate of $19. In this role, you'll play a crucial part in supporting healthcare providers, doctors, and hospitals by assisting in verifying medication coverage for patients with health insurance.

Responsibilities:
  • Receive inbound faxes from providers regarding pharmacy prescriptions, containing essential information such as provider, member, and medication details.
  • Ensure all necessary information is complete, following up with providers to obtain missing details like the member's date of birth or medication dosage.
  • Enter all information into the database and run it through our system to determine prescription approval or denial.
  • Transition to handling inbound calls, gathering the same prescription information once proficient with the fax process.
  • Participate in training new associates as part of our team's growth.
  • Handle ad hoc projects and demonstrate proficiency in navigating databases and learning new systems.

Qualifications:
  • Demonstrated experience in a call center environment for at least 6 months.
  • Proven track record in data entry or relevant administrative roles.
  • Ability to maintain a private and quiet workspace conducive to remote work.
  • Reliable and high-speed hard-wired internet connection.
  • Proficiency in articulating computer skills and experience effectively.
Visit our website to learn more about our openings

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

  • Boston, United States Customer Service Associates Full time

    Clinical Consultant / Clinical Educator for Critical Care Monitoring Devices and Clinical Applications Full-Time Traveling opportunities for candidates in Northeastern metropolitan areas. Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to...


  • Boston, United States Greenlining Management Full time

    Greenlining is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter Customer Service Associate to assist with our firm's strategic and...


  • Boston, United States State of Massachusetts Full time

    The Customer Service Representative's ("CSR")'s role is to deliver top-quality customer service to the Massachusetts State Lottery Commission's (MSLC)'s customers and agents through all available modes of communication including but not limited to; e Customer Service, Service, Retail, Customer, Claims


  • Boston, United States Sixt Full time

    Customer Service Agent Branches & Operations Vollzeit Boston Komm ins Team Orange, bei uns steht Kundenbegeisterung an erster Stelle Deine Rolle bei SIXT Come Join the SIXT Boston Team. "Seeking a dynamic Customer Service Agent to join our luxury rental car company. Ideal candidates will possess exceptional customer service skills,...


  • Boston, United States Cobra Power Full time

    Job Description Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...


  • Boston, United States Ideaboxpro Full time

    Job DescriptionJob DescriptionJoin Ideaboxpro as a Customer Service AgentAt Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek ways to improve and exceed our client's expectations. Our commitment to excellence is reflected in every project we undertake and every interaction we...


  • Boston, United States Jerry Full time

    **Customer Service Agent** Boston, Massachusetts / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app + Help our existing customers with their current policies + Identify ways to continue improving our customer service process + We provide full training,...


  • Boston, United States Sixt Full time

    Customer Service Agent Branches & Operations Vollzeit Boston Komm ins Team Orange, bei uns steht Kundenbegeisterung an erster Stelle SIXT is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records...


  • Boston, United States BlueTriton Brands Full time

    BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting...


  • Boston, Massachusetts, United States EMG, INC Full time

    Position: Customer Service RepresentativeWe are seeking to fill our customer service position and looking for a candidate who is positive, and passionate about customer service.Candidates should be comfortable interacting with potential customers and existing customers, solution- oriented, and have the ability to work with a wide variety of individuals, and...


  • Boston, United States Twins Enterprise, Inc. Full time

    Job DescriptionJob DescriptionThe Customer Service Associate provides a best-in-class experience for our customers by offering assistance, providing fast accurate cashiering duties and answering questions while maintaining a friendly and welcoming demeanor.Duties & ResponsibilitiesProvide the highest level of customer service to each customerGreet customers...


  • Boston, United States NR Consulting Full time

    Job Title: Customer Service Representative Location: Boston, MA 02116 Position Type: Contract with Possible extension Duration: 2+ months Overview : Customer Service Representative is responsible for by operating key stations by activating a typewriter-style keyboard terminal via (NDP-250) scanner for the purpose of updating into the computer. ...

  • Customer Service

    1 month ago


    Boston, United States Bentons Quality Appliance Full time

    Job DescriptionJob DescriptionJob Description:As a representative, you will be the first point of contact for customers. You will play a crucial role in ensuring that your customers receive the highest level of service and support. Your responsibilities will include:Providing excellent support via phone, text, or email.Addressing customer inquiries,...


  • Boston, United States The Saatva Company Full time

    Saatva is the Direct-to-consumer luxury mattress and home furnishings brand that aspires to help every consumer get a great nights sleep. At Saatva, we do more than sell mattresses to consumers. We are a brand that believes in consciousness and goodness from what we put in our products, to how we treat our customers and each other. We believe our greatest...


  • Boston, United States Berkshire Hathaway Specialty Insurance Full time

    **Customer Service Representative** Boston, MA A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaways insurance operations, we bring our...


  • Boston, United States U-Haul Full time

    Location: 985 Mass Ave, Boston, Massachusetts 02118 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Boston, United States Women in 3D Printing Full time

    **To reinvent an industry**, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. User satisfaction lies at the heart of Formlabs success. The capabilities of our technology are growing rapidly, and so are the needs of our...


  • Boston, United States Berkshire Hathaway Specialty Insurance Full time

    Job DescriptionJob DescriptionWho are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty, and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our...


  • Boston, United States Orbia Full time

    Join Dura-Line, an Orbia business, in leading the charge for global connectivity! As the premier manufacturer of plastic conduit pipes, we create pathways that connect people and information worldwide in various markets. Every part of the manufacturing process is monitored with environmentally friendly sustainable efforts in mind. Quality, sustainability,...


  • Boston, United States HIRING ASAP Full time

    We are seeking a Retail Customer Service Associate who is looking to become an integral part of our team and community. By providing value in every customer interaction, the Retail Customer Service Associate would be the liaison between customers and our clients needs. We recently partnered with a leading client in the telecommunications industry. By...