GWM AMER Client Services Representative

1 month ago


Nashville, United States UBS Full time

Your role

Do you want to be part of the team creating a best-in-class service experience for our clients while building the skills for a career at UBS? Are you hungry to learn and find solutions for our clients and colleagues?

We're looking for participants in our CSEC Accelerate Program to:

* provide exceptional service through an omni-channel environment to make it easier for our clients and advisors to do business.
* communicate effectively to educate clients on account services and capabilities.
* diagnose problems through active listening and effective questions and own to resolution.

Through CSEC Accelerate - our 18-month career progression program - you will build your wealth management knowledge through business training and first-hand experience. Building the necessary skills as we prepare you for your next career step at UBS.

This Accelerate program consists of three 6-month segments where your learning builds over time through critical skills segments that include successful client conversations and basics of financial services; as well as, additional in depth content specific to a wealth management desk. There is an opportunity to complete the SIE and obtain a Series 7 license and you will be offered training and support along the way. At the end of the 18-month program, a place out process will take place to identify the right next role for our Accelerate participants.

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Your expertise

* strong verbal / written communication and relationship-building skills
* exceptional service mindset with focus on active listening
* proficient in Microsoft Office, Windows and basic computer hardware understanding
* excellent organization and time management skills
* 4-year degree in related field preferred, but not required

About us

UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.



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