Insurance Follow-up Specialist
2 weeks ago
- Monday - Friday
- Shift can be a consistent 8 hour shift between the hours of 5:00am to 5:00pm local time
- Compensation: $18 - $20/hr based on experience; Quarterly Bonus Eligible
Principal Responsibilities
- Follow-up with Out-of-State Medicaid billed claims regarding claim status and resolution of payments in a timely manner.
- Thoroughly review all notes in patient accounts for potential benefit eligibility.
- Access client systems to determine eligibility and filing status in order to prepare claims for billing.
- Request necessary documents from client to perform billing.
- Responsible for accurately tracking payments and payment verifications.
- Contact patients when additional information is required to complete billing.
- Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
- Dependent upon position, identify root cause of issues and concerns, determine resolution, and refer to Management.
- Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
- Knowledge, understanding, and compliance with company policies and procedures.
- Provide feedback to management concerning possible problems or areas of improvement.
- Make recommendations to implement improved processes.
- Perform other duties as assigned by management.
Experience and Education Requirements
- High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
- Previous Out-of State Medicaid billing/customer service experience preferred.
- Proficient personal computer skills, including Microsoft Office.
- Typing speed of 45 - 55 words per minute.
- Attention to details and excellent organizational skills.
- Excellent interpersonal, written, and oral communication skills.
- Ability to work in a team fostered environment.
- Ability to prioritize and organize work in a multitasked environment.
- Ability to adapt to a flexible schedule.
- Ability to maintain the highest level of confidentiality.
Work Environment
- Onsite office environment.
- Ability to lift and/or move 20 pounds with or without accommodation.
Benefits
- PTO
- One personal day annually
- Paid holidays
- 401k with match
- Paid 20K Employee Life Insurance
- Paid Employee Long-Term Disability
- Medical, Vision, Dental
- Short-Term Disability
GetixHealth is an Equal Opportunity and E-Verify Employer.
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