Current jobs related to Front Desk Agent - Milford - MCR Hotels

  • Front Desk Representative

    3 days ago

    Milford, Ohio, United States Equity LifeStyle Properties, Inc. Full time

    At Equity LifeStyle Properties, Inc., we're committed to delivering exceptional experiences for our guests and residents. As a Front Desk Agent at Clerbrook Golf Resort in Clermont, Florida, you'll play a vital role in making this happen.What You'll Do:As a Front Desk Agent, you'll be the face of our resort, providing top-notch customer service to ensure our...

  • Hotel Front Desk Receptionist

    2 months ago

    Milford, United States HARTWICK HOTEL COMPANY, LLC Full time

    Description We're looking for a positive and professional hotel front desk agent night auditor to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has...

  • Front Desk Representative

    1 week ago

    Milford, Ohio, United States Equity LifeStyle Properties, Inc. Full time

    At Equity LifeStyle Properties, Inc., we're seeking a skilled Front Desk Agent to join our team at Clerbrook Golf Resort in Clermont, Florida.Key Responsibilities:Provide exceptional customer service to ensure a memorable guest experience.Process payments and deposits with accuracy and efficiency.Run reports and submit maintenance requests to maintain office...

  • Front Desk Supervisor

    2 weeks ago

    Milford, United States Hampton Inn Milford Full time

    DescriptionStarting Wage:  $17.50A Front Desk Supervisor with Hampton Inn is responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will it be like to work for this Hilton Worldwide Brand?With nearly 1,900 hotels...

  • Front Desk Customer Service Representative

    2 months ago

    Milford, United States Hampshire Hills Sports and Fitness Full time

    Front Desk Customer Service Representative Summary Title:Front Desk Customer Service RepresentativeID:1053Department:Front DeskLocation:Milford, NHEmployment Type:Part timeSalary Range:$12.00 per hour plus full membership Description **We are currently seeking new talent for our Front Desk Team! Weekend availability a MUST!** Qualified candidates must have:...

  • Front Desk Customer Service Representatives

    4 months ago

    Milford, United States Hampshire Hills Sports and Fitness Full time

    Front Desk Customer Service Representatives Summary Title:Front Desk Customer Service RepresentativesID:1031Department:Front DeskLocation:Milford, NHEmployment Type:Part timeSalary Range:$12.00 per hour plus full membership Description **We are currently seeking new talent for our Front Desk Team!** Qualified candidates must have: * 2-3 years customer...

  • Front Desk Coordinator

    7 days ago

    Milford, Ohio, United States Magic Moments Learning Center Full time

    Welcome to Magic Moments Learning Center, a family-oriented environment with a dedicated staff and excellent leadership. We are seeking a reliable and enthusiastic Front Desk Receptionist to support our management, office, and teaching staff.Key Responsibilities:* Greet employees, students, and parents with a smile and provide assistance as needed.* Answer...

  • Front Desk Coordinator

    5 days ago

    Milford, Connecticut, United States Restaurant Depot Full time

    Receptionist Job DescriptionAt Restaurant Depot, we're seeking a skilled Receptionist to join our team. As a key member of our administrative staff, you'll play a vital role in ensuring the smooth operation of our front desk.Key Responsibilities:Answer and direct phone calls to the appropriate staff memberGreet and direct visitors to the correct department...

  • Front Desk Customer Service Rep

    4 months ago

    Milford, United States Hampshire Hills Sports and Fitness Full time

    Front Desk Customer Service Rep - EVENING SHIFTS Summary Title:Front Desk Customer Service Rep - EVENING SHIFTSID:1043Department:Front DeskLocation:Milford, NHEmployment Type:Part timeSalary Range:$11.50 per hour + club membership Description **We are currently seeking new talent for our Front Desk Team!** Qualified candidates must have: * 2-3 years customer...

  • Front Desk Supervisor

    3 months ago

    Milford, United States Hilton Full time

    Front Desk Supervisor - Hampton Inn Milford( Job Number: HOT0ASCB) Work Locations :Hampton Inn Milford129 Plains RoadMilford06460 A Front Desk Supervisor with Hampton Inn and Suites is responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotel's continuing effort to deliver outstanding guest...

  • Front Desk Coordinator

    5 days ago

    Milford, Massachusetts, United States Senior Living Residences Full time

    About the RoleWe are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Cornerstone at Milford. As the first point of contact for our residents, visitors, and staff, you will play a vital role in providing exceptional customer service and creating a welcoming environment.Key ResponsibilitiesManage all phone calls, greet...

  • Front Desk Dental Office Support

    4 months ago

    Milford, United States hr2fit.com Full time

    ** HR2Fit** ** Front Desk Dental Office Support** Milford, MA 01757 Milford Smiles is looking to find a Dental office scheduler to join the team! Front Desk Team members are a huge part of giving our patients a wonderful experience from beginning to end, greeting patients with a friendly & warm smile and with a professional demeanor. **Responsibilities:** *...

  • Front Desk Coordinator

    1 week ago

    Milford, Ohio, United States Magic Moments Learning Center Full time

    About Magic Moments Learning CenterWe are a reputable educational institution dedicated to providing a nurturing environment for children to grow and develop.Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing...

  • Front Desk Coordinator

    4 days ago

    Milford, Massachusetts, United States Senior Living Residences Full time

    Job SummaryAt Senior Living Residences, we are seeking a skilled and compassionate Front Desk Receptionist to join our team at Cornerstone at Milford. As the first point of contact for residents, staff, and visitors, this role requires exceptional communication and interpersonal skills. Key Responsibilities• Manage all phone calls, greet visitors, and...

  • Veterinary Front Desk Coordinator

    2 weeks ago

    Milford, Connecticut, United States The Animal Hospital Full time

    About The Animal HospitalWe are a leading animal hospital dedicated to providing exceptional care to our furry friends and their human families. Our team is passionate about delivering a Whole Person Approach to our veterinary teams, which includes a living wage, best-in-class benefits, mental health support, and continuous education.Job SummaryWe are...

  • Front Desk Representative

    1 week ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Front Desk Representative to join our team at Goldfish Swim School. As a key member of our team, you will be responsible for providing exceptional customer service to our members, assisting with class scheduling and billing, and working in a sales capacity to sell new...

  • Front Desk Representative: A Rewarding Career Opportunity

    2 weeks ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Goldfish Swim School. As a Front Desk Representative, you will be the first point of contact for our members and will play a critical role in providing exceptional customer service.Key ResponsibilitiesProvide WOW Customer Service to our...

  • Front Desk Associate

    1 week ago

    Milford, United States Hampshire Hills Athletic Club Full time

    Job Type Part-time Description Your Next Adventure Starts Here! Join Us! We are seeking a highly motivated and customer-focused individual to join our team, year-round , as a Front Desk Associate. As an Associate, you will be responsible for providing exceptional customer service to our members and guests. You will be the first point of contact for our...

  • Evening Front Desk Service Associate

    3 weeks ago

    Milford, New Hampshire, United States Hampshire Hills Sports and Fitness Full time

    Position Overview: We are seeking a dedicated Front Desk Customer Service Representative to handle evening shifts. This role is ideal for individuals who are passionate about delivering outstanding customer service and possess relevant experience in the industry.Key Responsibilities:Provide exceptional service to all guests and clients.Utilize strong...

  • Evening Front Desk Customer Service Associate

    3 weeks ago

    Milford, New Hampshire, United States Hampshire Hills Sports and Fitness Full time

    Position Overview: We are seeking a dedicated Front Desk Customer Service Representative to provide outstanding service during evening shifts. This role is essential in ensuring a welcoming environment for our guests.Key Responsibilities:Deliver exceptional customer service to all visitors.Utilize strong computer and mathematical skills to assist with...

Front Desk Agent

4 months ago

Milford, United States MCR Hotels Full time
The Front Desk Agent at the Homewood Suites by Hilton Milford is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.

ESSENTIAL FUNCTIONS:

  1. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
  2. Maintain proper operation of the telephone switchboard.
  3. Answer guest inquiries about hotel service, facilities, and hours of operation.
  4. Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
  5. Respond to guest requests in a timely and professional manner.
  6. Maintain confidentiality and security of all guests and hotel information.
  7. Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction.
  8. Be aware of all rates, packages, and special promotions.
  9. Be familiar with all in-house groups and high demand/restricted dates.
  10. Take all necessary information when taking room reservations and follow rate quoting scenario.
  11. Be knowledgeable of the front desk computer system.
  12. Log and deliver packages, mail, and messages.
  13. Share knowledge of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
  14. Accurately complete the check-in and checkout process.
  15. Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction.
  16. Restocks front desk area and supplies as required or assigned by immediate supervisor.
  17. Ability to follow a checklist.
  18. Perform other duties as assigned.


MINIMUM QUALIFICATIONS:

  1. Must have a positive attitude and willingness to learn.
  2. Demonstrate the ability to multi-task.
  3. Demonstrate the ability to be detail oriented.
  4. Demonstrate the ability to problem solve to effectively deal with internal and external customers.
  5. Must have basic English verbal and written communication skills.
  6. Must work well in stressful, high-pressure situations.
  7. Basic math skills.
  8. Must have the ability to obtain alcohol awareness certification as required by the State.
  9. Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
  10. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
  11. Must be able to convey information and ideas clearly.
  12. Must have a desire to serve all guests.
  13. Must meet the legal age to serve alcoholic beverages (at select properties).


PREFERRED QUALIFICATIONS:

  1. Experience in a hotel or a related field.
  2. Brand knowledge and experience.


Our Company
  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What's in it for you?
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Other details
  • Job Family Hotels
  • Pay Type Hourly
  • Min Hiring Rate $15.00
  • Max Hiring Rate $15.00

Apply Now