![Montage Hotels](https://media.trabajo.org/img/noimg.jpg)
Front Office Supervisor | Pendry Chicago
2 months ago
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Here to apply internally.
PRIMARY OBJECTIVE OF POSITION:
The Front Office Supervisor is responsible for assisting the Guest Relations Managers and the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations, and concierge, including profitable financial management and proactive strategic leadership. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
RESPONSIBILITIES AND JOB DUTIES:
* Supporting the department operation and providing direct service to guests as needed, leading by example
* Overseeing the arrival and departure experience, ensuring guests expectations are exceeded at all times
* Assisting in creating and implementing profit and flow-through enhancing strategies and programs
* Reviewing daily financial and labor reports; providing suggestions for adjusting the operation as needed to achieve annual budget and forecasts
* Assisting in creating, implementing and executing department trainings, recruiting and innovative pre-shifts
* Assisting in managing associate engagement, scheduling, payroll, counseling and quarterly department meetings
* Supporting the hotel's life-safety systems and being prepared at all times for emergency situations
PHYSICAL DEMANDS:
* Position requires grasping, writing, standing, sitting, walking, stooping, bending, climbing, communication abilities, and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and colleagues.
* Individual must be able to stand and exert well-paced mobility for up to 4 hours in length.
* Length of time of these tasks may vary from day to day and task to task.
* Must have the finger dexterity to be able to operate office equipment such as computers, printers, touch tone phones, and fax machines.
SPECIAL SKILLS REQUIRED:
* Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
* Knowledge and experience in using Birchstreet, ALICE, Opera and Workday preferred
EDUCATION REQUIRED:
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High Scholl diploma required. College degree preferred.
EXPERIENCE REQUIRED:
* Previous experience in same or similar position in a luxury or upscale hotel preferred
* Previous luxury or upscale hotel front office experience required
LICENSES OR CERTIFICATES:
None needed
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
We have other current jobs related to this field that you can find below
-
Host - Front Office
2 weeks ago
Chicago, United States Chicago Athletic Association Full timeWe believe our guests select the Chicago Athletic Association because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be part of our winning team as Front Office Host at the Chicago Athletic Association (CAA) ... Not only will you be part of a...
-
Host - Front Office
2 weeks ago
Chicago, United States Chicago Athletic Association Full timeWe believe our guests select the Chicago Athletic Association because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be part of our winning team as Front Office Host at the Chicago Athletic Association (CAA) ... Not only will you be part of a...
-
Front Office Supervisor
2 weeks ago
Chicago, United States Omni Hotels Full timeLocation Chicago Hotel Sweet Home for sure… Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high...
-
Front Office Supervisor
1 month ago
Chicago, United States Hotel Felix Full timeJob DescriptionJob DescriptionThe Hotel Felix is hiring a Front Desk Supervisor.The Front Office Supervisor will assist the Front Office Manager in directing the operations of the front office on a daily basis. Responsible for supervising and working with the front office staff to ensure the highest quality of guest service. Come join an awesome team, and...
-
Front Office Supervisor
1 month ago
Chicago, United States Hotel Felix Full timeThe Hotel Felix is hiring a Front Desk Supervisor.The Front Office Supervisor will assist the Front Office Manager in directing the operations of the front office on a daily basis. Responsible for supervising and working with the front office staff to ensure the highest quality of guest service. Come join an awesome team, and apply today!Compensation:$21 -...
-
Front Office Supervisor
2 months ago
Chicago, United States Omni Hotels Full timeLocation: Chicago Hotel Sweet Home for sure Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end...
-
Front Office Lead
2 months ago
Chicago, United States voco Chicago DowntownHoliday Inn Chicago Dwtn - Wolf Point Full timeWhat’s in it for you… Insurance enrollment available from DAY 1! Paid time off available from DAY 1! Holiday pay available from DAY 1! 401(k) enrollment after 30 days! Hotel and travel discounts at worldwide destinations! Professional development and promotion opportunities! The impact you’ll make…The Front Desk Supervisor is part of the management...
-
Front Desk Supervisor
3 weeks ago
Chicago, United States Hyatt Centric Chicago Loop Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
-
Front Office Administration Coordinator
2 weeks ago
Chicago, United States Archdiocese of Chicago Full timeOpportunities at other Organizations / Parishes / Dioceses, not with the Archdioceseof Chicago Saint Clement Parish 642 Deming Chicago, IL60614 clement.org Description: The Front Office Administration Coordinator is responsible for providing courteous and professional front office support to staff and parishioners, ensures all reception tasks are completed...
-
Front Office Administration Coordinator
6 days ago
Chicago, United States Archdiocese of Chicago Full timeOpportunities at Parishes in the Archdiocese of Chicago The Front Office Administration Coordinator is responsible for providing courteous and professional front office support to staff and parishioners, ensures all reception tasks are completed effectively, handles sacramental records and scheduling, and ensures the adequate supply of goods are provided for...
-
Front Desk Supervisor
4 weeks ago
Chicago, United States Hyatt Centric Chicago Loop Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
-
Food & Beverage Supervisor
2 months ago
Chicago, United States Montage International Full timeLive Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...
-
Front Office Associate Chicago IL
4 weeks ago
Chicago, United States Arch Dental Full timePure Dental Spa is looking to fill an open position for a qualified, professional, and dependable dental Front Office Associate for our Chicago offices. Pure Dental Spa is not the average Dental office. We are looking for an individual who wants to grow, both professionally and personally, with a supportive team. We believe that a person’s growth is what...
-
Front Desk Supervisor
2 months ago
Chicago, United States Embassy Suites by Hilton Chicago Downtown River North Full timeAs Complex Front Office Supervisor you will mentor our dynamic front office TEAM at Embassy Suites by Hilton Chicago Downtown River North and Hilton Garden Inn Downtown/Magnificent Mile ensuring outstanding customer service and delivering positive guest experiences.TEAM Culture:Our TEAM culture motivates and encourages each individual member to achieve...
-
Front Office Supervisor
1 month ago
Chicago, United States Hotel Felix Full timeThe Hotel Felix is hiring a Front Desk Supervisor. The Front Office Supervisor will assist the Front Office Manager in directing the operations of the front office on a daily basis. Responsible for supervising and working with the front office staff to ensure the highest quality of guest service. Come join an awesome team, and apply today! Responsibilities:...
-
Assistant Director of Front Office
2 months ago
Chicago, United States Waldorf Astoria Chicago Full timeDescriptionWaldorf Astoria is looking for anAssistant Director of Front Officeto join the team in Chicago's Gold Coast! This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 216 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.In this...
-
Front Office Associate
1 month ago
Chicago, United States Arch Dental Full timeJob DescriptionJob DescriptionPure Dental Spa is looking to fill an open position for a qualified, professional, and dependable dental Front Office Associate for our Chicago offices. Pure Dental Spa is not the average Dental office. We are looking for an individual who wants to grow, both professionally and personally, with a supportive team. We believe that...
-
Assistant Manager-Front Office
1 month ago
Chicago, United States Langham Hospitality Group Full timePRIMARY OBJECTIVE OF POSITION: To supervise Guest Reception, Guest Service Ambassadors, Concierge, Flavours of Langham and be acutely aware of operations in the Langham Touch department to ensure a seamless arrival and departure process for each guest. Ensure that all colleagues are adhering to all hotel policies, standards, procedures and regulations, needs...
-
Assistant Manager-Front Office
1 month ago
Chicago, United States Langham Hospitality Group Full timePRIMARY OBJECTIVE OF POSITION: To supervise Guest Reception, Guest Service Ambassadors, Concierge, Flavours of Langham and be acutely aware of operations in the Langham Touch department to ensure a seamless arrival and departure process for each guest. Ensure that all colleagues are adhering to all hotel policies, standards, procedures and regulations, needs...
-
Front Office and Communications Supervisor
2 months ago
Chicago, Illinois, United States Hilton Full timeThe beautiful Hilton Chicago, in the heart of the windy city, is currently hiring a Front Office & Communications Supervisor to join our talented team A Front Office & Communications Supervisor is responsible for leading and supervising the Front Office and Communications (telephone operations) departments of the hotel on a daily basis.Interested candidates...