Equipment Finance Collections Specialist I
1 month ago
Overview This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. Responsibilities Outbound/Inbound Calls - Performs a full range of collection activities by corresponding with customer to resolve delinquency, process payments accurately, maintains records of collection efforts and completes proper follow up actions. Performs a variety of administrative and operational tasks that facilitate the daily workflow within low to medium complexity levels. Interfaces with Sales, Operations and Finance departments to resolve billing and collection issues. Operations and Administration - Performs duties as assigned to ensure operational efficiency. Complies with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions, customer transactions, and financial exposures. Completes required training by established deadlines. Qualifications High School Diploma or GED and 1 years of experience in Collections, Customer Service, or Financial services OR Bachelor's Degree and 0 years of experience Required Preferred Area of Experience: Collections/Call Center Servicing * Position is Onsite
We have other current jobs related to this field that you can find below
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Manager Equipment Finance Collections
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Manager Equipment Finance Collections
1 month ago
Jacksonville, United States First Citizens Bank Full timeOverview This position Manages the Collections Department team within Equipment Finance. Works closely with Senior Management to ensure Servicing performance and Operational strategies are aligned with the Organization Competitive Path. Recognizes operational improvements opportunities and effectively communicates suggestions with identified solutions and...
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AVP, Manager Equipment Finance Collections
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Jacksonville, United States First Citizens Bank Full timeOverview This position Manages the Collections Department team within Equipment Finance. Works closely with Senior Management to ensure Servicing performance and Operational strategies are aligned with the Organization Competitive Path. Recognizes operational improvements opportunities and effectively communicates suggestions with identified solutions and...
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AVP, Manager Equipment Finance Collections
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Jacksonville, United States First Citizens Bank Full timeOverview This position Manages the Collections Department team within Equipment Finance. Works closely with Senior Management to ensure Servicing performance and Operational strategies are aligned with the Organization Competitive Path. Recognizes operational improvements opportunities and effectively communicates suggestions with identified solutions and...
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Senior Collections Specialist
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Collections Specialist II
3 weeks ago
Jacksonville, United States First Citizens Bank Full timeOverview The Equipment Finance Collections Specialist II provides collections and administrative support to the First Citizens Bank Equipment Finance division. Responsible for a full range of collections activities on delinquent accounts including addressing concerns and negotiating for resolution, while providing a customer-centric approach to loss...
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Collections Specialist III
6 days ago
Jacksonville, United States First Citizens Bancshares, Inc. Full timeThe Equipment Finance Collections Specialist III conducts a full range of collection activities on delinquent accounts; addressing customer concerns, negotiating for resolution, and providing a customer-centric approach while mitigating delinquency a Collections, Specialist, Operations, Administrative, Banking, Experience
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Collections Specialist II
1 week ago
Jacksonville, United States First Citizens Bank Full timeOverview This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. May provide training for less experienced...
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Collections Specialist II
1 week ago
Jacksonville, Florida, United States First Citizens Bank Full timeOverviewThis position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. May provide training for less experienced...
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Collections Specialist II
2 weeks ago
Jacksonville, United States First Citizens Bank Full timeOverviewThis position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. May provide training for less experienced...
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Collections Specialist III
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Jacksonville, United States First Citizens Bank Full timeOverview The Equipment Finance Collections Specialist III conducts a full range of collection activities on delinquent accounts; addressing customer concerns, negotiating for resolution, and providing a customer-centric approach while mitigating delinquency and losses. The Collections Specialist III may provide training for less experienced specialists on...
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Jacksonville, United States First Citizens Bancshares, Inc. Full timeThis position works in a call center environment providing administrative and customer service support to the Equipment Finance Division. Performs a full range of customer service activities including addressing inquiries and concerns to find solutio Customer Service, Customer Service Specialist, Finance, Equipment, Customer Experience, Specialist, Retail,...
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Collections Specialist III
1 day ago
Jacksonville, Florida, United States First Citizens Bank Full timeOverview The Equipment Finance Collections Specialist III conducts a full range of collection activities on delinquent accounts; addressing customer concerns, negotiating for resolution, and providing a customer-centric approach while mitigating delinquency and losses. The Collections Specialist III may provide training for less experienced specialists on...
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Collections Specialist III
2 days ago
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Jacksonville, United States First Citizens Full timeOverview This position works in a call center environment providing administrative and customer service support to the Equipment Finance Division. Performs a full range of customer service activities including addressing inquiries and concerns to find solutions and to provide outstanding customer experience to our customers. May provide assistance for less...
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Jacksonville, United States First Citizens Bank Full timeOverview This position works in a call center environment providing administrative and customer service support to the Equipment Finance Division. Performs a full range of customer service activities including addressing inquiries and concerns to find solutions and to provide outstanding customer experience to our customers. May provide assistance for less...
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Jacksonville, United States First Citizens Bank Full timeOverview: This position works in a call center environment providing administrative and customer service support to the Equipment Finance Division. Performs a full range of customer service activities including addressing inquiries and concerns to find solutions and to provide outstanding customer experience to our customers. May provide assistance for less...
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