Medicare Services Coordinator

3 weeks ago


Commerce, United States AltaMed Full time

Work Boldly. Live Brilliantly.

At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us to keep moving forward.

Job Overview

The Medicare Services Coordinator for senior members will provide member-centric services to newly enrolled members of senior plans to increase retention and engagement. The Medicare Services Coordinator is the point of contact for an in-depth orientation and services coordination in the first 90 days following enrollment including making welcome calls, explaining and providing coordination of the health plan benefits and services available; providing explanation of plan benefits, identifying service needs such as transportation to and from appointments and ensuring the member more easily accesses needed care with minimal barriers. This position will require coordination of services required by regulation such as Health Risk Assessment/Medicare Health Assessment, identification of problem areas or concerns, appropriate interventions/services to be arranged, any additional plan specific requirements and maintaining a comprehensive and progressive record of all coordination activities including need for escalating problems or issues. Responsibilities include liaising with providers and staff responsible for coordinating follow up and ensuring systematic check-ins with the member during the onboarding process. This position will require providing warm hand-offs with assistance services and identifying opportunities to improve efficiencies and customer service. The Medicare Services Coordinator ensures the best member experience possible from beginning to end.

Minimum Requirements

1. High School diploma or equivalent required.

2. 3 years' experience working in a healthcare customer service/ care coordination environment; knowledge of plan benefits and regulations governing Medi-Cal, Commercial, Medicare and other government and commercial programs. Bachelor's in social work (or related field) with senior plans and patient-centric experience, or Medical Assistant or LVN desirable.

3. Minimum 3 years of experience in a managed health care environment, preferably IPA, HMO, or Health Plan preferred in addition to experience working with an ethnically diverse population.

4. Bilingual English/Spanish preferred.

Benefits & Career Development

* Medical, Dental and Vision insurance
* 403(b) Retirement savings plans with employer matching contributions
* Flexible Spending Accounts
* Commuter Flexible Spending
* Career Advancement & Development opportunities
* Paid Time Off & Holidays
* Paid CME Days
* Malpractice insurance and tail coverage
* Tuition Reimbursement Program
* Corporate Employee Discounts
* Employee Referral Bonus Program
* Pet Care Insurance

Salary Range

$24.00 - $28.15 hourly



  • Commerce, United States Quad Full time

    As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners...


  • Commerce, United States Quad Full time

    As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners...


  • Commerce, United States Quad Full time

    As a global marketing experience company, Quads goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. Weve built a rich legacy by believing in our people, allowing them to act like owners and to...


  • Commerce, United States Quad Full time

    Job DescriptionAs a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to...


  • Commerce, United States Quad Full time

    Job DescriptionAs a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to...


  • Commerce, United States West Coast Imports, Inc. Full time

    _$24/hr. - starting pay with growth within the first year!_ - Schedule: 8 am - 4:30 pm Monday through Friday FULLTIME_ Logistics Coordinator **Previous** Experience **Required**: - 1+ years of logistics experience. - 1+ years of clerical experience within a warehouse setting. Job description and day-to-day tasks: - PLEASE NOTE WE HAVE A FULLY MANUAL...


  • Commerce City, Colorado, United States AltaMed Health Services Full time

    Work Boldly. Live Brilliantly.At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us...


  • Commerce, United States OnTrac Full time

    OnTrac is hiring a Dispatch Yard Coordinator **Location**: 5959 Randolph St. Commerce, CA 90040 **Pay**: $19.63 per hour, depending on experience **Employment Logistics**: Our Yard Coordinators / Dispatchers play a critical role in the coordination and tracking of the movement of trailers in and out of the yard facility and oversee yard workers (our...


  • Commerce City, United States Hero Practice Services Full time

    Location: Denver, Colorado Pay Range: From $16.50 per Hour for “Entry-Level” and up to $20.75 per Hour for Very Experienced, Well-Qualified Professionals Job Profile: Dental Front Office Coordinator Overview: Hero Practice Services is seeking a Dental Front Office Coordinator to travel with the surgical team, to ensure a positive first impression by...


  • Commerce, United States Medlink Georgia Full time

    Job DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following)**This position requires travel **Outreach & Business DevelopmentMarket health services in designated service area to employers and civic groups.Coordinate and facilitate open houses, wellness fairs and outreach events with practices in...


  • Commerce, United States North American Staffing Group Full time

    Job DescriptionJob DescriptionOverviewResponsible for the development and implementation of homecare services for program participants, including the coordination of all contracted home services, durable medical equipment and nursing home care. Attends scheduled IDT and Coordination meetings.ResponsibilitiesAssesses, using the nursing process, the home care...


  • Commerce, CA, United States Quad Full time

    As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners...

  • Cct Rn Coordinator

    7 days ago


    Commerce, United States LifeLine Ambulance CA Full time

    **Salary Range**: $60,000 - $160,000 **Hiring Status**: Full Time or Part Time **Job Summary**: As the Clinical Care Transport RN Coordinator at LifeLine EMS, you will play a critical role in shaping and overseeing the clinical quality of our Emergency Medical Services (EMS) calls, with a specific focus on Critical Care Transport (CCT). Reporting to the...


  • Commerce, United States MISA Imports Full time

    About MISA MISA Imports Inc. is a global wine and spirits importer and distributor headquartered in Dallas, TX. Founded in 1998, MISA pioneered the beverage industry with its transparent model, innovative solutions, and sourcing capabilities. Through its extensive US network and 9 US locations (TX, CA, IL, AZ, CO, WA, NY, NJ, LA), MISA strives to disrupt the...


  • Commerce, United States Ramcar Batteries, Inc Full time

    **The Role**: The Company Receptionist at RamCar is responsible for several administrative and clerical duties that are essential for day-to-day business operations. This person shall report to the Customer Service Manager and will be given opportunities to move within the company ranks. **The Offer**: Full-time - 40 hours Competitive Wage: $19.00 - $22.00...


  • Commerce, United States Cross Country Healthcare Inc Full time

    Cross Country is looking for top talent to join our team! Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges. Diversity, equality, and inclusion are at the heart of the organization’s overall corporate...


  • Commerce, United States Ernest Packaging Solutions Full time

    For over 77 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest is...

  • Day Program Assistant

    3 weeks ago


    Commerce, United States Inclusion Services Full time

    The Instructor reports directly to the Program Supervisor and/or Administrator and is responsible for the daily care of adults with developmental disabilities. Duties include but are not limited to, feeding, dressing, assistance with personal hygiene including assistance with toileting and changing of soiled undergarments, activity planning, leading assigned...


  • Commerce Twp, United States TEKsystems Full time

    Description: 2nd shift Role 3:30pm - 12am with rotating weekends Employees will work at the Emergency Department registration area and check in patients. They will register the patient, update information or add them to the system, collect patient demographic, insurance cards and copays. This is an extremely busy area! They are busy all day long. JOB...

  • Logistics Coordinator

    4 weeks ago


    Commerce, United States Nanshing America, Inc. Full time

    **The major home fashions company in City of Commerce is hiring**: **Logistics Staff**: - Order Process - Handling domestic/ international shipment via different carriers - General filling/ data entry/office assistance/customer services - Experience with E-Commerce order processing (Wayfair, Amazon, Bed-Bath and Beyond, JCP, Lowe’s, Macy’s, AAFES, and...