Client Service Representative

2 weeks ago


West Hartford, United States VCA Antech, Inc. Full time

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Job Type: Full Time

Pay Range: $16-20 depending on experience

Shift Differentials Available

Shifts: 8a and 8p

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

* Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
* Scheduling and confirming appointments.
* Placing outbound calls for follow-ups and reaching out to prospective clients.
* Presenting and explaining fees, including processing payments.
* Recommending, selecting, and obtaining products and services, including prescriptions.
* Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
* Managing medical records, charts, reports and correspondence.
* Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com



  • West Hartford, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet...


  • West Columbia, United States BlueCross BlueShield of South Carolina Full time

    Responsible for responding to routine Medicare Advantage inquiries. Identifies incorrectly processed Medicare claims and completes adjustments and related reprocessing actions. Reviews and adjudicates Medicare claims and/or non-medical appeals. Deter Client Service, Representative, Processing, Claims, Customer Service, Retail, Healthcare


  • West Bloomfield Township, United States ORCHARD LABORATORIES CORP Full time

    Orchard Laboratories is seeking a detail-oriented and personable Client Services Representative to join our dynamic team. The successful candidate will play a crucial role in addressing our clients questions and concerns. Responsibilities•This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that...


  • West Bloomfield Township, United States ORCHARD LABORATORIES CORP Full time

    Orchard Laboratories is seeking a detail-oriented and personable Client Services Representative to join our dynamic team. The successful candidate will play a crucial role in addressing our clients questions and concerns. Responsibilities•This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that...


  • West Hollywood, United States VCA Animal Hospitals, Inc. Full time

    Client Service Representative VCA TLC Animal Hospital is a 24 hour Emergency/ GP. We are located in the heart of West Hollywood, California!! We have ELITE openings for a Client Service Representative! At VCA Animal Hospitals, we take our mission sta Client Service, Representative, Service, Client, Animal Care, Retail, Health


  • West Hartford, United States Nothing Bundt Cakes Full time

    We are looking to add to our team of caring, compassionate, ambitious and dedicated people. We are welcoming of all, believe in treating others with dignity and respect, laugh a lot, have fun at our jobs, and are passionate about life and community. Guest Service, Representative, Guest, Service, Restaurant, Retail


  • West Palm Beach, United States Cox powered by Atrium Full time

    Pay Range: - $20 per hour (Paid Weekly) Overview: Cox Automotive is searching for a talented Client Service Representative in West Palm Beach, FL! The position of Client Service Representative entails being the primary customer support for our Arbitration Hub. Success in this position requires that the CSR is able to work independently with little to no...

  • Client Representative

    3 weeks ago


    West Palm Beach, United States Summit Strive Consulting Full time

    Job DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...


  • Hartford, United States 4 A BETTER LIFE LLC Full time

    Job DescriptionJob DescriptionClient Service Associate will work directly with the court appointed Conservator to complete various administrative tasks. In this role, you be responsible for working with assigned clients to ensure day-to-day needs are met.  And achieve and maintain close contact with clients.  This will also involve building relationships...


  • Hartford, United States Willis Towers Watson Full time

    The Surety Client Manager performs the essential functions related to the servicing and retention of commercial surety accounts. These associates are integral members of our account management teams who proactively obtain, compile and follow up on information critical to providing exceptional consulting, placement and advocacy for WTW clients and prospects....


  • Hartford, United States Willis Towers Watson Full time

    The Surety Client Manager performs the essential functions related to the servicing and retention of commercial surety accounts. These associates are integral members of our account management teams who proactively obtain, compile and follow up on information critical to providing exceptional consulting, placement and advocacy for WTW clients and prospects....


  • West Des Moines, United States CU Cooperative Systems, Inc. Full time

    We are seeking a talented Client Services Representative I to provide the highest quality customer care to PSCU/ Co-op Solutions credit unions and other internal clients by providing timely problem resolution in order to assist with managing and reta Client Service, Representative, Office, Solutions, Client Relations, Business Services


  • West Covina, United States Inside Sales Representative Full time

    Job DescriptionJob DescriptionWe are seeking a career minded individual to join our sales team in food service equipment and supplies. As an inside sales / project manager, you will handle sales from large equipment to smallwares from our 40,000sqft showroom. You will be trained to provide solutions to customer's bottleneck in procuring food service...


  • West Columbia, United States Find Great People | FGP Full time

    OverviewAre you a professional candidate with a bubbly personality looking for the next step in your career? Do you pride yourself on excellent communication and a client-centric mindset? We are looking for several Client Service Representatives to join a growing team in Columbia, SC. This is a permanent opportunity with great benefits and pay with...


  • West Columbia, United States Find Great People | FGP Full time

    OverviewAre you a professional candidate with a bubbly personality looking for the next step in your career? Do you pride yourself on excellent communication and a client-centric mindset? We are looking for several Client Service Representatives to join a growing team in Columbia, SC. This is a permanent opportunity with great benefits and pay with...


  • Hartford, United States The High Companies Full time

    Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our New England territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a...


  • Hartford, United States Willis Towers Watson Full time

    Assistant Client Services Specialists Surety are integral members of our account management teams who proactively obtain, compile and follow up on information critical to providing exceptional consulting, placement and advocacy for Willis Tower Watson clients and prospects. If youre looking to work with a great team of exceptional Property & Casualty...


  • Hartford, United States Willis Towers Watson Full time

    Assistant Client Services Specialists – Surety are integral members of our account management teams who proactively obtain, compile and follow up on information critical to providing exceptional consulting, placement and advocacy for Willis Tower Watson clients and prospects. If you’re looking to work with a great team of exceptional Property & Casualty...


  • West Columbia, United States Brown and Caldwell Full time

    ** Client Service Manager** **Job Category****:** Client Services **Requisition Number****:** CLIEN02595 Showing 1 location **Job Details** **Description** Brown and Caldwell has an exciting opportunity for an experienced Client Service Manager/Project Manager who will have an essential role in our MidAtlantic water, wastewater, storm water, and client...


  • Hartford, United States Four Winds Casino Full time

    SUMMARY: Responsible for balancing various bank drawers within the Guest Service area of the Finance Department, maintaining accuracy throughout all phases of the balancing process; promoting the success of the player’s club by assisting guests through the membership process, and explaining the benefits of membership. ESSENTIAL DUTIES AND RESPONSIBILITIES...