Front Desk Coordinator I

4 weeks ago


Winslow Township, United States Smile Doctors Full time

We're seeking a Front Desk Coordinator I to join our growing team.

How you'll make us better:

Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).

Performs various administrative duties.

* Welcomes visitors to the practice and provides information about clinic features
* Answers, screens, and routes incoming calls and takes messages as needed
* Checks-in and collects general information from patients on their first visit
* Verifies insurance information
* Notifies clinicians of patient arrival and readiness
* Makes appointments for returning patients as necessary
* Prints/reprints appointment reminders and school/work excuses
* May make changes to the patient schedule as necessary
* Coordinates payment arrangements or account resolution
* Receives, stores, and delivers shipments and mail
* Takes payments and posts to account
* Updates charts and patient information
* Drives internal marketing initiatives and fosters participation from everyone

Your special skills:

We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:

* Ability to communicate effectively verbally and in writing
* Ability to listen and understand information verbally and in writing

Prerequisites for success:

* Basic knowledge of Microsoft Office
* Ability build rapport with patients
* Ability to establish and maintain good working relationships with patients and coworkers

The Perks:

In exchange for the dynamic contribution you'll bring to our team, we offer:

* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 2 weeks paid time off in your first year + paid holidays



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