Billing and Collections Manager

4 weeks ago


San Antonio, United States Carenet Full time

Overview

Are you ready to lead a dynamic team in the finance department of one of the leading healthcare organizations? Carenet Health is seeking a proactive and experienced Billing & Collections Manager to join our team. As the Billing & Collections Manager, you'll have the opportunity to lead a team of talented individuals while implementing best practices to ensure timely collection of balances and mitigate the risk of bad debt. If you're passionate about making a difference in healthcare finance and possess the necessary skills and experience, we want to hear from you

Responsibilities

* Lead and inspire a team of billing and collection rockstars, fostering a culture of collaboration, accountability, and continuous improvement.
* Organize workload, strategically allocating tasks and resources to ensure workloads are balance and deadlines are met.
* Optimize workflows and processes, driving efficiency and accuracy across the team.
* Maintain and enhance internal controls surrounding billing and collections
* Using analysis and strategic problem-solving, identify trends, mitigate risks, and optimize revenue recovery, ensuring that every dollar is accounted for.
* Build strong relationships with customer and internal departments including client services, IT and sales in order to facilitate timely resolution of issues
* Develop, track and report on KPI's, measuring and analyzing performance metrics to drive continuous improvement
* Establish and implement collections policies and procedures that align with industry best practices and regulatory requirements
* Demonstrate persistence in brining issues/projects to conclusion and provide guidance to the team to do the same.
* Communicate with all levels of management, ensuring clarity and collaboration

Qualifications

* Bachelor's degree in business or related field
* 5+ years of relevant experience
* 3+ years of management experience
* Credit/Collections experience
* Highly organized with ability to research and resolve issues
* Creative, flexible, and innovative team player.
* Strong organizational skills; able to manage priorities and workflow.
* Ability to work independently and as a member of various teams and committees.
* Proven ability to handle multiple projects and meet deadlines
* Strong interpersonal skills.
* Ability to prepare reports and business correspondence.

This is an On-Site role, working in our corporate offices in San Antonio, Texas.

More about Carene Health:

Carenet Health delivers multi-dimensional value to healthcare organizations in areas such as revenue optimization, cost containment and consumer experience. Our clients choose us-and stay with us for an average of seven years or more-because of our clinical expertise and our experience creating meaningful connections that deliver impact and ROI.Our solutions include multi-channel consumer engagement programs that support quality and satisfaction performance metrics, as well as on-demand clinical engagement and telehealth services that improve care and lower costs. Intelligent contact strategies, empathy-focused interactions, high-touch navigation assistance and best-in-class partners are a few of the key factors in our success.

#INDSS



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