Conference Services Manager

1 month ago

Atlanta, United States Omni Hotels Full time

Overview

Omni Atlanta Hotel at Centennial Park

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.

Job Description

The Convention Services Manager will facilitate all aspects of the conference/event including, but not limited to, banquet functions and meeting room arrangements with the meeting planner/client. The manager will serve as the liaison between the meeting planner/client and the property, ensuring that all information has been communicated correctly.

This position is eligible for the Omni Sales Incentive Plan and does offer a limited work-from-home option, after first 90-days and other criteria.

Responsibilities

* Prepare resumes for groups ten days prior to group arrival and review all details in weekly Staff Meeting.
* Adhere to the Catering and Conference Services Department's standard operating procedures.
* Help establish and maintain hotel's marketplace position at the city's most elite venue within social and corporate communities.
* Follow the specific standard operation procedures for all staff in order to promptly and thoroughly handle all steps in the event planning process adhering to the standards of hotel protocol.
* Ensure all site inspections and client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments.
* Proactively achieve consistently high Medallia scores through establishing a good rapport with the client, preparation work having been done accurately and being visible during the conference to ensure the client's expectations have been met.
* Generate high revenue yielding business for all contracted rooms, function space, and catered events.
* Conduct pre- and post-conference meetings when it is agreeable with the client.
* Ensure all current and future client accounts are serviced in accordance with hotel standards.
* Communicate with banquet managers for all related banquet functions, and communicate client requests to relevant departments.
* Ensure banquet event orders are accurate and provide all relevant information to departments concerned 15 days prior to event start time.
* Adhere to selling policies as set forth by the Director of Sales and Marketing.
* Remain available to hotel managers while on property.
* Be aware of departmental revenue and up sell at every possible opportunity.
* Participate in all regular and operational meetings as required.
* Coordinate all aspects of conferences as assigned by the Director of Sales & Marketing to include but not limited to: food and beverage requirements, timing of events, audio-visual requirements, special attention to guests, room type allocation, rooming list, amenities, function room set up, group transportation, type of check in, check out to include satellite check in, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, authorized signatures, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, key requirements, expected food and beverage outlet usage, group hospitality/office/registration desk requirements, business center requirements, entertainment, leisure activities, décor (to include floral) requirements.

Qualifications

* Flexible work hours to include weekend and holidays in order to meet the demands of a 24 hour operation
* Excellent communication skills in all aspects: verbal, written and non-verbal
* College Degree highly preferred
* Must have a minimum of 2-5 years experience in catering sales, or conference services management preferably in a luxury/convention hotel.
* Strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook, and other management systems

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

  • Conference Services Manager

    2 weeks ago

    Atlanta, United States Nobu Hotel Atlanta Full time

    Description Come join Atlanta's newest luxury gem in the heart of Buckhead. We are seeking a Dynamic Conference Service Manager. The Conference Service Manager is responsible for the planning and execution of group sales contracts meet our guest expectations and brand standards. Job Summary The Conference Services Manager is to ensure that all group sales...

  • Conference Service Manager

    3 weeks ago

    Atlanta, Georgia, United States The Twelve Downtown, Autograph Collection Full time

    Title: Conference Service ManagerLocation: Downtown Atlanta, GACompany: Twelve Downtown | Midtown Autograph CollectionAbout Us:Twelve Downtown | Midtown Autograph Collection are premier luxury hotels nestled in the heart of downtown Atlanta. With our dedication to providing exceptional service and unforgettable experiences, we cater to both leisure and...

  • Conference Service Manager

    2 weeks ago

    Atlanta, United States The Twelve Downtown, Autograph Collection Full time

    Title: Conference Service ManagerLocation: Downtown Atlanta, GACompany: Twelve® Downtown | Midtown Autograph CollectionAbout Us:Twelve® Downtown | Midtown Autograph Collection are premier luxury hotels nestled in the heart of downtown Atlanta. With our dedication to providing exceptional service and unforgettable experiences, we cater to both leisure and...

  • Conference Service Manager

    1 week ago

    Atlanta, Georgia, United States The Twelve Downtown, Autograph Collection Full time

    Title: Conference Service ManagerLocation: Downtown Atlanta, GACompany: Twelve Downtown | Midtown Autograph CollectionAbout Us:Twelve Downtown | Midtown Autograph Collection are premier luxury hotels nestled in the heart of downtown Atlanta. With our dedication to providing exceptional service and unforgettable experiences, we cater to both leisure and...

  • Conference Services Manager

    3 weeks ago

    Atlanta, United States Nobu Hotel Atlanta Full time

    Job DescriptionJob DescriptionCome join Atlanta’s newest luxury gem in the heart of Buckhead. We are seeking a Dynamic Conference Service Manager.The Conference Service Manager is responsible for the planning and execution of group sales contracts meet our guest expectations and brand standards.Job SummaryThe Conference Services Manager is to ensure that...

  • Conference Services Manager

    2 weeks ago

    Atlanta, United States Nobu Hotel Atlanta Full time

    Description Come join Atlanta's newest luxury gem in the heart of Buckhead. We are seeking a Dynamic Conference Service Manager. The Conference Service Manager is responsible for the planning and execution of group sales contracts meet our guest expectations and brand standards. Job Summary The Conference Services Manager is to ensure that all group sales...

  • Conference Services Manager

    1 week ago

    Atlanta, United States Nobu Hotel Atlanta Full time

    Description Come join Atlanta's newest luxury gem in the heart of Buckhead. We are seeking a Dynamic Conference Service Manager. The Conference Service Manager is responsible for the planning and execution of group sales contracts meet our guest expectations and brand standards. Job Summary The Conference Services Manager is to ensure that all group sales...

  • Conference Services Manager

    1 week ago

    Atlanta, United States Nobu Hotel Atlanta Full time

    Job DescriptionJob DescriptionCome join Atlanta’s newest luxury gem in the heart of Buckhead. We are seeking a Dynamic Conference Service Manager.The Conference Service Manager is responsible for the planning and execution of group sales contracts meet our guest expectations and brand standards.Job SummaryThe Conference Services Manager is to ensure that...

  • Conference Services Manager

    2 weeks ago

    Atlanta, United States Omni Hotels Full time

    Overview Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Conference Services Manager

    7 days ago

    Atlanta, United States Omni Hotels Full time

    Overview Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Conference Services Manager

    1 month ago

    Atlanta, United States Omni Hotels & Resorts Full time

    The Convention Services Manager will facilitate all aspects of the conference/event including, but not limited to, banquet functions and meeting room arrangements with the meeting planner/client. The manager will serve as the liaison between the meet Manager, Banquet Manager, Service, Retail, Hotel

  • Conference Services Manager

    1 month ago

    Atlanta, United States Omni Hotels Full time

    Overview: Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Conference Services Manager

    6 days ago

    Atlanta, United States Omni Hotels Full time

    Overview: Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Conference Services Manager

    3 weeks ago

    Atlanta, United States HEI Hotels & Resorts Full time

    Overview Create the desired conference and meet clients' needs through active communication, planning, and team leadership. Responsibilities * An understanding of both monthly forecasting and the annual budget process. * Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting...

  • Conference Services Manager

    1 week ago

    Atlanta, United States HEI Hotels & Resorts Full time

    Overview Create the desired conference and meet clients' needs through active communication, planning, and team leadership. Responsibilities * An understanding of both monthly forecasting and the annual budget process. * Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting...

  • Senior Conference Services Manager

    1 month ago

    Atlanta, United States Omni Hotels Full time

    Overview Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Senior Conference Services Manager

    1 week ago

    Atlanta, United States Omni Hotels Full time

    Overview Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Senior Conference Services Manager

    1 month ago

    Atlanta, United States Omni Hotels Full time

    Overview: Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Senior Conference Services Manager

    7 days ago

    Atlanta, United States Omni Hotels Full time

    Overview: Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Conference Coordinator

    2 weeks ago

    Atlanta, United States The Georgia Society of CPAs Full time

    The Georgia Society of CPAs (GSCPA), a professional association serving nearly 12,000 members, seeks a Conference Coordinator. This position will be responsible for assisting with administrative elements of conference planning, from initial planning stages to on-site administration, communicating with other Society staff, facilities, and conference speakers....