Clerical Associate

23 hours ago


New York, United States NYC Health Hospitals Full time
NYC Health + Hospitals/Jacobi is a 457-bed teaching hospital affiliated with the Albert Einstein College of Medicine. The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast Health Center, Bariatric Surgery Center, and Cancer Service. The facility also offers the region's only multi-person hyperbaric chamber, allowing up to nine patients to dive together at one time. Jacobi's Ambulatory Care Pavilion is a stunning complement to its inpatient acute care, allowing staff to provide patients with high-quality service in a modern, state-of-the-art environment.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Check us out online:

www.nychealthandhospitals.org

careers.nychhc.org

Docs4nyc.org

Work Shifts

7:00 A.M - 3:30 P.M
8:00 A.M - 4:00 P.M
8:30 A.M - 4:30 P.M
9:00 A.M - 5:00 P.M
10:00 A.M - 6:00 P.M


Job Description

Purpose of Position: Manage financial aspects of front desk registration and operations and provide support as needed. Provide effective communications between front line and clinical support teams.
  • Supervision of Clerical Staff Levels II, Ill and Temps
  • Provide reports as directed by management
  • Critical thinking and ability to resolve problems as they arise; conflict resolution
  • Promote positive and professional image through appropriate attitude, attire, hygiene, punctuality and attendance
  • Effective communication skills within and with other departments
    Discuss issues at all levels to ensure on-going communication and resolution to issues as necessary
  • General:
  • Register all Psychiatric Emergency (CPEP) patients. Obtain patients financial/ insurance information, demographics, verify eligibility, establish fee scale and collect payments; monitor patient's insurance for enrollment opportunities
  • Prepare all necessary Legal Status forms and charts for patient admissions.
  • Assure all persons in waiting area have been registered and attended to by clinical staff.
  • Monitor the patient waiting area to ensure patient and visitor safety
  • Bed Board EOU patients
  • Call all units for daily census for bed availability

Minimum Qualifications

  • Associate's Degree or higher
  • Eighteen months or greater of satisfactory clerical experience Proficient in EPIC, MS Office Software; Excel, Word, Access.
  • Knowledge of insurance plans
  • Strong organizational skills Ability to function with minimal supervision and work as a team player throughout CPEP and Behavioral Health Services
  • Able to execute and sustain developed plans and processes
  • REQUISITE & PREFERRED SKILLS:

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

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