Front Desk Agent

3 weeks ago


Fort Lauderdale, United States B Hotels & Resorts Full time

The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned.

Responsibilities for guest services agent

* Accepts reservations, changes and cancellations in the absence of CORE Department Staff
* Ability to select and block rooms for arriving guests
* Greeting all guests in a friendly and warm manner
* Overseeing all cash/credit card transactions and maintain a personal bank
* Ensuring the highest level of guest service by embracing the Delta Service philosophy of being Welcoming, Engaging and Exceeding our guests expectations
* Maintain a favorable working relationship with fellow colleagues in Housekeeping and in the Maintenance, with colleagues throughout the hotel/company
* Perform other duties in Front Office as assigned
* Interacts with all guests
* You will ensure that proper payment methods are collected along with recording any special requests from the guest
* You will follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
* Must be available to work a variety of shifts including overnights and weekends
* Physical requirements include the ability to work long hours, Ability to stand for long periods of time without sitting or leaning
* Light speed or Opera is a plus

Qualifications

Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA's):

Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests' needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.

Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage.

Explore our hotels Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).

Enjoy the Holidays We offer Six (6) paid holidays throughout the year.

Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.

Paid Time Off (PTO)

Celebrate You Choose one (1) paid day of personal celebration each year to use however you choose

EOE M/F/D/V

Drug-free Workplace


  • Front Desk Agent

    4 weeks ago


    Fort Lauderdale, United States Performance Hospitality Management Full time

    The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned. Responsibilities for guest service Agent, Front Desk


  • Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...


  • Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...

  • Hotel Front Desk Agent

    2 months ago


    Fort Lauderdale, United States Oceanskyresort Full time

    **Hotel Front Desk Agent** Fort Lauderdale, FL A Hotel Front Desk Agent is responsible for providing all of a hotels guests with an accommodating experience by coordinating amenities and responding to customer needs. **Duties and Responsibilities:** Hotel Front Desk Agents are the first point of contact for guests staying at a hotel or resort. They provide...

  • Front Desk Agent

    1 week ago


    Fort Lauderdale, United States Best Western Plus Oceanside Inn Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...


  • Fort Lauderdale, United States First Service Corporation Full time

    Of Role: Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of ou Front Desk, Agent, Overnight, Hotel, Property Management


  • Fort Lauderdale, United States Sonder Full time

    Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...


  • Fort Lauderdale, United States Shaner Corporation Full time

    **Job Description - Front Desk Agent** **Job Title**: Front Desk Agent **FLSA Status**: Non-Exempt **Department**: Rooms Division **EEOC Classification**: Service Worker **Supervised By**: Assistant General Manager, Rooms Division Manager or Front Desk Manager - _Shaner is an Equal Opportunity Employer and Drug Free Workplace _ - High school graduate. -...

  • Front Desk Agent

    4 weeks ago


    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Job DescriptionJob DescriptionFront Desk Agent OverviewThe Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest...

  • Front Desk Agent

    2 weeks ago


    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Job DescriptionJob DescriptionFront Desk Agent OverviewThe Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest...

  • Front Desk Agent

    1 month ago


    Ft. Lauderdale, United States B. F. Hospitality Group Full time

    This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations a Front Desk, Agent, Hospitality, Hotel


  • Fort Lauderdale, United States Wyndham Hotels & Resorts Full time

    ** Front Desk Service Agent** Location: Plantation, FL, US Property Name: La Quinta by Wyndham Plantation - SW 6th Street Req Id: 14210 **Job Summary** The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and...


  • Fort Lauderdale, United States Wyndham Hotels & Resorts Full time

    ** Front Desk Service Agent** Location: Plantation, FL, US Property Name: La Quinta by Wyndham Plantation - SW 6th Street Req Id: 14210 **Job Summary** The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and...

  • Front Desk Agent

    1 month ago


    Fort Stewart, United States InterContinental Hotels Group, plc Full time

    The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, youll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a frictio Front Desk, Agent, Hotel

  • Front Desk Agent

    3 weeks ago


    Fort Wayne, United States Crestline Hotels & Resorts Full time

    ** Front Desk Agent** ** Front Desk Agent** This is a Part-Time position (Weekend Evenings Availablity) **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and...

  • Front Desk Agent

    1 week ago


    Fort Wayne, United States Crestline Hotels & Resorts Full time

    ** Front Desk Agent** ** Front Desk Agent** This is a Part-Time position (Weekend Evenings Availablity) **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and...

  • Front Desk Agent

    4 weeks ago


    Fort Lauderdale, United States Performance Hospitality Full time

    Job DetailsJob Location B Ocean Resort - Fort Lauderdale, FL Education Level High School Travel Percentage None Job Shift Any Job Category Entry Level Description The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical...

  • Front Desk Agent

    4 weeks ago


    Fort Lauderdale, United States Performance Hospitality Full time

    Job DetailsJob Location B Ocean Resort - Fort Lauderdale, FL Education Level High School Travel Percentage None Job Shift Any Job Category Entry Level Description The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical...

  • Front Desk Agent

    4 days ago


    Fort Lauderdale, United States Performance Hospitality Full time

    Job DetailsJob Location B Ocean Resort - Fort Lauderdale, FL Education Level High School Travel Percentage None Job Shift Any Job Category Entry Level Description The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical...

  • Front Desk Agent

    2 months ago


    Fort Myers, United States Auro Hotels Full time

    ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT02709 Showing 1 location **Job Details** **Description** **Residence Inn by Marriott Sanibel/Ft Myers is seeking a dynamic Front Desk Agent/Relief Night Audit for their busy hotel! Compensation is competitive based on experience. Must have open availability, including...