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Switchboard Operator

3 months ago

Saratoga Springs, United States Saratoga Hospital Full time

HS Graduate/GED is required. A minimum of 6 months switchboard experience in a health care environment or experience with high volume calls in a customer-oriented environment is required. Operates the communications console and directs/routes telephone calls, beeper pages, and other forms of communication to appropriate parties. Additionally, relays all pages for emergency codes and drills. Serves as a front line public relations representative and ensures smooth communication between all departments and those requiring communication services. Handles emergent calls and alerts appropriate personnel or outside agencies to medical emergencies or possible facility emergencies. Assists patients with telephone calls and personnel at the Information Desk. Salary Range: $17.25 - $24.63 Pay Grade: 13 Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.

HS Graduate/GED is required. A minimum of 6 months switchboard experience in a health care environment or experience with high volume calls in a customer-oriented environment is required. Operates the communications console and directs/routes telephone calls, beeper pages, and other forms of communication to appropriate parties. Additionally, relays all pages for emergency codes and drills. Serves as a front line public relations representative and ensures smooth communication between all departments and those requiring communication services. Handles emergent calls and alerts appropriate personnel or outside agencies to medical emergencies or possible facility emergencies. Assists patients with telephone calls and personnel at the Information Desk.

Salary Range: $17.25 - $24.63

Pay Grade: 13

Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.

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