Saturday Receptionist

2 months ago


Glenwood Springs, United States Mountain Chevrolet Full time
RESPONSIBILITIES:
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Provide basic information to callers who have general inquires
  • Prepare sales and service gas tickets for the accounting department
  • Serve as a backup to the sales department cashier
  • Assist the General Manager with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
  • Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
  • Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
REQUIREMENTS:
  • Must be available to work Saturdays
  • Must be Bi-lingual English/Spanish
  • Excellent communication and organizational skills
  • Experience using Microsoft Office suite
  • Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
  • Must be willing to submit to a drug screen & background check

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