Front Office
4 weeks ago
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage incoming calls.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Hourly Pay (37.5 hours per week)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Strong phone contact handling skills and active listening.
- Steller customer service skills.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
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Front Office
1 week ago
Anchorage, United States Staff My Agency Full timeArt Dorsey - State Farm Agency, located in Anchorage, AK, has an immediate opening for a Front Office / Customer Service - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer...
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Hotel Assistant Front Office Manager
1 month ago
Anchorage, United States Hilton Anchorage Downtown Full timeCompany Description:The Hilton Anchorage Hotel is hiring! Be a part of a dynamic team by applying with us today!With a distinguished history as the largest hotel in Alaska, the Hilton strives to be a destination hotel for our guests to enjoy our rooms or share their milestones in any of our spacious event areas. Our personalized service, attention to detail,...
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Hotel Assistant Front Office Manager
4 weeks ago
Anchorage, United States Hilton Anchorage Downtown Full timeCompany Description:The Hilton Anchorage Hotel is hiring! Be a part of a dynamic team by applying with us today!With a distinguished history as the largest hotel in Alaska, the Hilton strives to be a destination hotel for our guests to enjoy our rooms or share their milestones in any of our spacious event areas. Our personalized service, attention to detail,...
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Front Office Supervisor
3 days ago
Anchorage, United States Aloft Anchorage Full timeJob DescriptionJob DescriptionFront Office SupervisorPosition Purpose:The Front Office Supervisor is responsible for ensuring all guests are greeted promptly and with courteous service. The Front Office Supervisor is responsible for training of front desk associates, being proficient in our property management system, address guest complaints or issues, and...
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Front Office Assistant
3 weeks ago
Anchorage, United States Staffing Proxy Full timeJob DescriptionJob DescriptionAlaska Hearing & Tinnitus Center is looking for a professional and friendly Front Office Assistant to join their team.This role involves answering phone calls, scheduling appointments, welcoming patients and visitors, sorting mail, and keeping the reception area tidy. The ideal candidate should possess excellent communication,...
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Front Office Coordinator
2 weeks ago
Anchorage, United States Staffing Proxy Full timeJob DescriptionJob DescriptionAlaska Hearing & Tinnitus Center is looking for a professional and friendly Front Office Coordinator to join their team.This role involves answering phone calls, scheduling appointments, welcoming patients and visitors, sorting mail, and keeping the reception area tidy. The ideal candidate should possess excellent communication,...
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Front Office Assistant
3 weeks ago
Anchorage, United States Staffing Proxy Full timeJob DescriptionJob DescriptionAlaska Hearing & Tinnitus Center is looking for a professional and friendly Front Office Assistant to join their team.This role involves answering phone calls, scheduling appointments, welcoming patients and visitors, sorting mail, and keeping the reception area tidy. The ideal candidate should possess excellent communication,...
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Front Office Coordinator
2 weeks ago
Anchorage, United States Staffing Proxy Full timeJob DescriptionJob DescriptionAlaska Hearing & Tinnitus Center is looking for a professional and friendly Front Office Coordinator to join their team.This role involves answering phone calls, scheduling appointments, welcoming patients and visitors, sorting mail, and keeping the reception area tidy. The ideal candidate should possess excellent communication,...
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Front Desk Supervisor
2 weeks ago
Anchorage, United States Columbia Sussex Full timeThe Front Desk Supervisor is responsible for overseeing the daily operations of the front desk area. This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area. Responsibilities: Supervise and train front desk staff Ensure excellent customer service is provided to all...
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Front Desk Supervisor
2 months ago
Anchorage, United States CareerBuilder Full timeThe Front Desk Supervisor is responsible for overseeing the daily operations of the front desk area. This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area. Responsibilities: Supervise and train front desk staff Ensure excellent customer service is provided to all guests...
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Front Desk Manager
6 days ago
Anchorage, United States Alyeska Resort Full timeFront Desk Manager As the Front Desk Manager at Alyeska Resort, you will lead and oversee the Front Desk, Night Audit, and Concierge, ensuring exceptional guest service. Your role involves maintaining professionalism, organizational excellence, and influential leadership, emphasizing interpersonal skills, technical knowledge, and strategic...
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Front Desk Manager
1 month ago
Anchorage, United States Alyeska Resort Full timeJob DescriptionJob DescriptionFront Desk ManagerAs the Front Desk Manager at Alyeska Resort, you will lead and oversee the Front Desk, Night Audit, and Concierge, ensuring exceptional guest service. Your role involves maintaining professionalism, organizational excellence, and influential leadership, emphasizing interpersonal skills, technical knowledge, and...
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Front Desk Manager
1 month ago
Anchorage, United States Alyeska Resort Full timeFront Desk Manager As the Front Desk Manager at Alyeska Resort, you will lead and oversee the Front Desk, Night Audit, and Concierge, ensuring exceptional guest service. Your role involves maintaining professionalism, organizational excellence, and influential leadership, emphasizing interpersonal skills, technical knowledge, and strategic thinking. ...
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Front Desk Manager
4 weeks ago
Anchorage, United States Alyeska Resort Full timeJob DescriptionJob DescriptionFront Desk ManagerAs the Front Desk Manager at Alyeska Resort, you will lead and oversee the Front Desk, Night Audit, and Concierge, ensuring exceptional guest service. Your role involves maintaining professionalism, organizational excellence, and influential leadership, emphasizing interpersonal skills, technical knowledge, and...
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Front Desk Manager
4 weeks ago
Anchorage, United States Alyeska Resort Full timeFront Desk Manager As the Front Desk Manager at Alyeska Resort, you will lead and oversee the Front Desk, Night Audit, and Concierge, ensuring exceptional guest service. Your role involves maintaining professionalism, organizational excellence, and influential leadership, emphasizing interpersonal skills, technical knowledge, and strategic thinking. ...
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Front Desk Supervisor
4 weeks ago
Anchorage, United States Home2 Suites Anchorage Full timeInnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...
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Front Desk Supervisor
3 weeks ago
Anchorage, United States Home2 Suites Anchorage Full timeInnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...
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Front Desk Receptionist
1 week ago
Anchorage, United States Community Medical Services Full timeOverview: Schedule: 5:45a - 1:45p Pay Range: $19-$22/hr depending on experience Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager, the Client Services Coordinator will be the face of the clinic and is responsible for greeting clients and visitors as they come into the clinic in a...
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Front Desk Manager
4 weeks ago
Anchorage, United States Alyeska Resort Full timeNordic Spa Job Description Front Desk Manager Reports to : Assistant Spa General Manager Achieving Excellence As the for the Nordic Spa, you are authorized to exceed guest expectations and maximise revenue opportunities through your Spa Concierge team. You will showcase your leadership and interpersonal strengths to lead, train and recognize...
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Front Desk Agent
1 month ago
Anchorage, United States Alyeska Resort Full timeJob DescriptionJob DescriptionFront Desk AgentResponsible for checking guests in and out of the hotel, assisting with general information, and accommodating guests of the Resort.Main Duties:Complete guest registration and check out processesGreets, registers, and assigns rooms to guestsSelect rooms based on guest needs and code appropriate room keysHandle...