Member Services Rep Full Time Morning

3 weeks ago

Ontario, United States Planet Fitness Inc. Full time

Position: Member Services Rep - Full Time - Morning

We are searching for a motivated Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience BILINGUAL English/Spanish are encouraged to apply

Some of your responsibilities will include:

Customer Service/Front Desk Activities:

* Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
* Answer phones in a friendly manner and assist callers with a variety of questions.
* Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
* Respond to member questions and concerns in a timely and professional manner.
* Conduct beverage or merchandise purchases on the point to sale system.
* Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance:

* Go above and beyond to keep the front desk area and lobby clean and orderly.
* Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
* Regular cleaning of all exercise equipment and tanning beds.
* Regular restroom and wet area cleaning and stocking.

Qualifications & Requirements:

* Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
* Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
* Prior Customer Service experience preferred
* Must be 18 years of age or older.
* High School diploma/GED equivalent required.
* Upbeat, positive and professional attitude
* Punctuality and reliability are a must.
* Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.

Physical Demands/Requirements:

* Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
* Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
* Ability to talk continually in person or on the phone during shift.
* Maintain physical ability to administer CPR in the event of medical emergency.
* Ability to see in normal visual range with or without correction.
* Ability to hear in the normal audio range with or without correction.

Why you should join Planet Fitness?

* Contribute to changing people's lives every day by helping us create a healthier Planet
* Work alongside an amazing group of talented, dynamic professionals

Want more reasons?

* Medical, Dental, Vision Insurance
* PTO - Paid Time Off
* Free Black Card Membership
* 401(K) and Roth Retirement Savings Plans
* Healthcare and Dependent Care Flexible Spending Accounts
* STD, LTD, Term Life Insurance and other benefits

Note: We participate in E-Verify for all Utah locations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Services Rep Full Time Morning

    1 week ago

    Ontario, United States Planet Fitness - Fitton Clubs Full time

    Position: Member Services Rep - Full Time - MorningWe are searching for a motivated Member Services Representative to join our team!   As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience!...

  • Member Services Rep Full Time Morning

    3 weeks ago

    Ontario, United States Planet Fitness - Fitton Clubs Full time

    Position: Member Services Rep - Full Time - Morning We are searching for a motivated Member Services Representative to join our team!   As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience!...

  • Breakfast Attendant

    3 weeks ago

    Ontario, California, United States Element Ontario Airport Full time

    Job SummaryWe are seeking a highly skilled Breakfast Attendant - Morning Service Specialist to join our team at Element Ontario Airport. As a key member of our culinary team, you will be responsible for delivering exceptional service and ensuring that our guests start their day off right with a delicious and satisfying breakfast experience.About the RoleThis...

  • Guest Services Rep Part

    1 month ago

    Ontario, United States Extended Stay Full time

    Extended Stay - 3990 East Inland Empire Blvd. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following...

  • Customer Service Rep

    4 weeks ago

    Ontario, United States Arrow Staffing Full time

    Job DescriptionJob DescriptionJob Position: Customer Service RepLocation: Ontario, CA 91761Pay Rate: $20.00/hr.Start Date is Jan 06, 2025, interviewing Dec 16, 2024-Dec 19, 2024. Shift: 1st M-Thursday 5:00 AM-3:30 PMDescription: To provide excellent customer service to customers while working under the direct supervision of the sales/customer service...

  • Full Time Morning LVN

    1 week ago

    Ontario, United States Akron Children's Hospital Full time

    Part-time, 16 hours/week Variable day shift Onsite $2,000 Sign on bonus taxable available Summary: Assist in assessing, planning, and delivering care to patients under the direction of a Registered Nurse and or Provider to provide basic bedside care within prescribed limitations for hospital patients of all ages. Responsibilities: Assist in the...

  • Full-Time Hospice Care Professional

    2 weeks ago

    Ontario, Ohio, United States Gentiva Health Services Full time

    Gentiva Health Services is a leading provider of hospice and palliative care services. We are committed to delivering high-quality, compassionate care to our patients and their families.About UsAt Gentiva Health Services, we believe that every patient deserves to live life with dignity and comfort. Our team of experienced healthcare professionals is...

  • Customer Service

    6 days ago

    Ontario, United States ProLogistix Full time

    Base Pay: 23.00 per HOURCustomer Service Rep 1st 8:00am - 5:00pm Pay: $23/hr • Receive and enter customer purchase orders (PO) into the database. Verify the PO meets ... Continue reading "Customer Service"Customer Service Rep 1st 8:00am - 5:00pm Pay: $23/hr • Receive and enter customer purchase orders (PO) into the database. Verify the PO meets...

  • Customer Service

    5 days ago

    Ontario, United States ProLogistix Full time

    Base Pay: 23.00 per HOURCustomer Service Rep 1st 8:00am - 5:00pm Pay: $23/hr • Receive and enter customer purchase orders (PO) into the database. Verify the PO meets ... Continue reading "Customer Service"Customer Service Rep 1st 8:00am - 5:00pm Pay: $23/hr • Receive and enter customer purchase orders (PO) into the database. Verify the PO meets...

  • Domino's Front of House Team Member

    1 day ago

    Ontario, California, United States Domino's Pizza LLC Full time

    About the OpportunityAs a Customer Service Rep at Domino's, you'll be the face of our brand and play a key role in delivering exceptional customer service. We're looking for someone who is passionate about providing a great experience for every customer, every time!About the JobCreate a positive and engaging experience for customers from the moment they...

  • DashMart Team Member

    3 weeks ago

    Ontario, United States Doordash Full time

    About the Team DashMart is a store made possible by DoorDash. Customers order their convenience items in the DoorDash app, and our Warehouse Associates pick and pack those orders in a real, brick-and-mortar convenience store. DashMart stocks everything from convenience store and grocery store essentials to specialty, artisanal food items. We partner with...

  • DashMart Team Member

    1 week ago

    Ontario, United States Doordash Full time

    About the TeamDashMart is a store made possible by DoorDash. Customers order their convenience items in the DoorDash app, and our Warehouse Associates pick and pack those orders in a real, brick-and-mortar convenience store.DashMart stocks everything from convenience store and grocery store essentials to specialty, artisanal food items. We partner with...

  • Healthcare Call Center Rep.

    6 days ago

    Ontario, United States Defense Search Full time

    Kinetic Personnel Group is currently recruiting for multiple positions for a Healthcare Call Center a public health agency in the Ontario area. This multibillion-dollar nonprofit is renowned for its work in the community and being a great place to work. These positions range from Member Service Representative, Provider Services Representative and other...

  • Healthcare Call Center Rep.

    5 months ago

    Ontario, United States Kinetic Personnel Group, Inc Full time

    Kinetic Personnel Group is currently recruiting for multiple positions for a Healthcare Call Center - a public health agency in the Ontario area. This multibillion-dollar nonprofit is renowned for its work in the community and being a great place to work. These positions range from Member Service Representative, Provider Services Representative and other...

  • Member Services Representative

    3 weeks ago

    Ontario, United States Planet Fitness Inc. Full time

    Benefits: * Employee discounts * Flexible schedule * Free uniforms * Training & development Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet...

  • Customer Service Management Trainee

    4 weeks ago

    Ontario, United States Uline, Inc. Full time

    Customer Service Management Trainee Pay from $25 to $30 per hour California Branch 4810 South Hellman Avenue, Ontario, CA 91762 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver...

  • Laundry Attendant

    5 days ago

    Ontario, United States Hilton Full time

    A Laundry Attendant with Doubletree by Hilton is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will it be like to work for this Hilton Worldwide Brand?** DoubleTree by Hilton understands that doing the little things well...

  • Member Services Representative

    2 months ago

    Ontario, United States Planet Fitness Full time

    Benefits: Employee discounts Flexible schedule Free uniforms Training & development Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members,...

  • Customer Service Management Trainee CA

    4 weeks ago

    Ontario, United States Uline Full time

    Customer Service Management Trainee Pay from $25 to $30 per hour California Branch4810 South Hellman Avenue, Ontario, CA 91762 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver...

  • Smart & Final Team Member

    3 days ago

    Ontario, California, United States Smart & Final Full time

    About the Job: As a member of our sales team, you will be responsible for assisting customers with their purchases, answering questions about products, and maintaining a clean and organized store environment.Your Responsibilities:Process customer transactions accurately and efficiently.Respond to customer inquiries and resolve issues in a professional...