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Customer Service Management Trainee
2 months ago
Customer Service Management Trainee
Pay from $25 to $30 per hour
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
A new career opportunity is calling Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on hold - apply for this unique opportunity now
Better together This position is on-site, and we are looking for people who share our passion.
Full-Time Hours: Tuesday - Friday 2:30 PM to 11 PM and Saturday 10:30 AM to 7 PM
Position Responsibilities
* Master all aspects of customer service management through a comprehensive hands-on training program.
* Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
* Review department procedures and standards to identify areas for improvement.
Minimum Requirements
* Bachelor's degree.
* Strong track record of customer-focused service, teamwork and attention to detail.
* Prior leadership / management experience is a plus.
* Bilingual (English / Spanish) preferred.
Benefits
* Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
* 401(k) with 6% employer match.
* Paid holidays and generous paid time off.
* Tuition Assistance Program that covers professional continuing education.
* Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
* Best-in-class, clean, modern, air-conditioned facilities.
* First-class fitness center and nearby walking path.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
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Our employees make the difference and we are committed to offering exceptional benefits and perks Explore Uline.jobs to learn more
