Current jobs related to Service Advisor Roswell Hyundai - Roswell - Roswell Hyundai


  • Roswell, United States Roswell Hyundai Full time

    Job DescriptionJob DescriptionJob Title: Service AdvisorDepartment: ServiceReports to: Service ManagerPosition Summary: The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. Essential Duties & Responsibilities:Maintain Customer Satisfaction Index (CSI) rating as set by...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    FINANCIAL OPERATIONS MANAGERWe are currently looking for an Automotive Financial Operations Manager to become a vital part of our team at Roswell Hyundai. In this role, you will oversee the financial management of our dealership, ensuring that all financial activities align with our strategic goals. Your expertise will be crucial in areas such as budgeting,...

  • Service Technician

    4 months ago


    Roswell, United States Roswell Hyundai Full time

    Job DescriptionJob DescriptionJob Summary: The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles. They will have an ASE certificate and great communication skills.Service Technician Compensation and Benefits:Competitive PayFlexible Working HoursHealth InsurancePTO & Sick Leave401(K)Service Technician...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    Job OverviewRoswell Hyundai is seeking a highly motivated and customer-focused individual to fill the role of Automotive Sales Associate.Key Responsibilities:Customer Interaction: Greet and assist customers entering the dealership, providing exceptional service and building rapport to enhance the sales experience.Needs Assessment: Listen to customers' needs...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    Position OverviewWe are looking for an enthusiastic individual to become part of our team as an Automotive Sales Consultant at Roswell Hyundai.Key Responsibilities:Welcome and assist clients visiting the dealershipUnderstand clients' requirements and guide them through the vehicle purchasing journeyFoster relationships with both clients and team members to...


  • Roswell, United States Roswell Hyundai Full time

    Job DescriptionJob DescriptionGeneral ExpectationsAssists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    Descripción del PuestoGestor FinancieroEstamos en búsqueda de un Gestor Financiero Automotriz para unirse a nuestro equipo en Roswell Hyundai. En este rol, serás responsable de supervisar las operaciones financieras de la empresa. Esto incluye la elaboración de presupuestos, planificación financiera, análisis financiero y aseguramiento del cumplimiento...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    Job Summary:The Automotive Sales Associate is responsible for providing exceptional customer service and support throughout the car-buying process. This role involves answering customer questions, offering assistance, and working closely with colleagues to enhance the sales experience.Responsibilities:Assist customers in making informed purchasing decisions...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    Job Summary:At Roswell Hyundai, we are seeking a highly motivated and customer-focused Automotive Sales Associate to join our team.Responsibilities:* Provide exceptional customer service by answering questions and addressing concerns about our products and services* Assist customers in making informed purchasing decisions by offering guidance and support...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    Job Summary:At Roswell Hyundai, we are seeking a highly motivated and customer-focused Automotive Sales Associate to join our team.As an Automotive Sales Associate, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our clients.Key Responsibilities:* Assist customers in making a purchase...


  • Roswell, United States Roswell Ford Full time

    Job DescriptionJob DescriptionRoswell Ford is hiring Certified Automotive Service Technicians. We are locally owned and operated dealership dedicated to providing great service to our continuously growing customer base. Roswell Ford technicians have a great opportunity to learn and grow. Roswell Ford offers great benefits for new hire technicians while they...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    Position Overview: The Automotive Sales Representative plays a crucial role in guiding customers through the various products and services offered by the dealership, ensuring they feel valued and supported during their vehicle purchasing journey. Compensation and Benefits for Automotive Sales Representatives: Attractive Salary Structure Flexible Work...

  • Sales Associate

    3 months ago


    Roswell, United States Roswell Hyundai Full time

    Job Summary: The Automotive Sales Associate is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process. Automotive Sales Associate Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    Position Overview: The Automotive Sales Representative plays a crucial role in assisting customers with inquiries regarding the dealership's offerings, ensuring a welcoming and supportive atmosphere throughout the vehicle purchasing journey. Compensation and Benefits for Automotive Sales Representatives: Attractive Salary Structure Flexible Work Schedule...

  • Sales Associate

    4 months ago


    Roswell, United States Roswell Hyundai Full time

    Job DescriptionJob DescriptionJob Summary: The Automotive Sales Associate is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process.Automotive Sales Associate Compensation and Benefits:Competitive PayFlexible Working...


  • Roswell, New Mexico, United States Roswell Hyundai Full time

    Job OverviewAt Roswell Hyundai, we are seeking a highly skilled and experienced Automotive Sales Manager to join our team. As a key member of our sales department, you will be responsible for leading and motivating our sales team to achieve exceptional results.Key ResponsibilitiesTeam Leadership: Supervise and manage a team of automotive sales professionals,...


  • Roswell, United States Roswell Hyundai Full time

    Job DescriptionJob DescriptionJob Summary: An Automotive Sales Manager is primarily responsible for supervising and motivating salespeople, as well as promoting and encouraging strategies to sell cars and other vehicles. They also perform typical manager duties, such as organizing schedules, training, interviewing, hiring, and setting goals.Sales Manager...


  • Roswell, United States Krumland Auto Group Full time

    Job DescriptionJob DescriptionJob Title: Automobile Technician Department: Service DepartmentReports to: Service Manager Position Description: The Automobile Technician is responsible for inspecting, maintaining, and repairing cars and light trucks. She/he provides the mechanical support for the automobile dealership. Requires proficient use of tools, such...


  • Roswell, United States Krumland Auto Group Full time

    Job DescriptionJob DescriptionWe are always looking for Sales People to join our organization. If you have a little sales experience or none at all, you need to work for Roswell Honda.We offer full-time employment with competitive pay and benefits to include medical, vision and dental insurance, 401K retirement savings plan, vacation time, holiday and sick...


  • Roswell, United States Krumland Auto Group Full time

    Job DescriptionJob DescriptionWe are always looking for Sales People to join our organization. If you have a little sales experience or none at all, you need to work for Roswell Honda.We offer full-time employment with competitive pay and benefits to include medical, vision and dental insurance, 401K retirement savings plan, vacation time, holiday and sick...

Service Advisor Roswell Hyundai

4 months ago


Roswell, United States Roswell Hyundai Full time

Job Title:   Service Advisor

Department: Service

Reports to: Service Manager

 

Position Summary: The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. 

 

Essential Duties & Responsibilities:

 

  • Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
  • Maintain the prescribed standard for “hours per customer repair order written”
  • Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
  • Communicate with customer to determine the nature of their mechanical problem(s).
  • Obtain accurate customer and vehicle data.
  • Test-drive vehicle as necessary.
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications.
  • Lift the hood of every vehicle and look underneath for potential additional repair needs.
  • If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
  • Notify dispatcher of incoming work.
  • Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
  • Establish each customer’s method of payment. Obtain approval of credit, if necessary.
  • Obtain customer’s signature on repair order; provide customer with a copy.
  • Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised.  Record changes on repair order in the approved manner.
  • Handle telephone inquiries regarding work in process and appointments.
  • Compare final invoice with original repair order.
  • Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
  • Deliver vehicle to customer and answer any questions.
  • Maintain follow up program on additional items found in need of repair.
  • Attend meetings as scheduled.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Ensure that work areas and customer waiting areas are kept clean.

 

Qualifications:

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education & Experience:

 

Associate's degree (A.  A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

 

Language Skills:

 

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

Mathematical Skills:

 

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

 

Reasoning Ability:

 

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

Physical Demands:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.  The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, and distance vision.

 

Work Environment:

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions.  The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration.  The noise level in the work environment is usually moderate.

 

 

 

THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.