Temp Front Desk Client Advocate
2 weeks ago
Job Summary: We are seeking individuals committed to our mission of serving adults and families experiencing homelessness. As a Resident Advocate, you'll provide exceptional customer service within the state's largest supportive housing development for formerly homeless individuals.
Shift - 11:00pm - 7:00am Mon, Tue, Fri, Sat and Sun
Pay - $16.80/Hour
Job Duties:
* Provide excellent customer service to residents, guests, donors, vendors, and community agencies.
* Work with a diverse client base, demonstrating cultural responsiveness and trauma-informed care.
* Provide crisis intervention as necessary and enforce property rules and procedures.
* Monitor resident activities to ensure safety and resolve conflicts.
* Maintain a clean and safe facility and assist with various tasks as assigned.
Required Skills:
* Effective communication and conflict resolution abilities.
* Professional demeanor, especially in challenging situations.
* Ability to work in a collaborative, fast-paced environment.
* Empathy, respect for diversity, and strong boundary-setting skills.
* Exceptional organizational and time management skills.
* Familiarity with Trauma-Informed Care and Housing First philosophy preferred.
Special Instructions:
* Background check required
* Timekeeping system setup will be provided.
* Parking available; lunch break is 30 minutes.
* Dress code: Clean attire, no offensive clothing.
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