Front Desk Agent
3 weeks ago
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
La Quinta Denver - Southwest/Lakewood
7190 West Hampden AvenueLakewood, CO 80227The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Salary Range ($17.50/hr - $20/hr)
- In addition to travel discounts at all our hotels, Highgate offers competitive benefits,
including three pricing tiers of medical coverage as well as dental, vision &
supplemental benefits to full-time associates. Retirement 401k program is open to
both full-time & part-time staff who qualify.
-
Front Desk Supervisor
2 days ago
Lakewood, United States BW Lakewood Full timeJob Description Job Description The Front Desk Supervisor is responsible for assisting the General Manager while providing attentive courteous and efficient service to all guests before arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. RESPONSIBILITIES: Approach all encounters with guests and associates...
-
Front Desk Supervisor
3 days ago
Lakewood, United States BW Lakewood Full timeJob DescriptionJob DescriptionThe Front Desk Supervisor is responsible for assisting the General Manager while providing attentive courteous and efficient service to all guests before arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. RESPONSIBILITIES:Approach all encounters with guests and associates in...
-
Front Desk Agent
3 weeks ago
Lakewood, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Front Desk Host
2 days ago
Lakewood, United States Black Angus Steakhouse Full timeMAKE YOUR MARK AT OUR STEAKHOUSE, WHERE HARD WORK IS CELEBRATED EVEN HARDER! Black Angus was founded by Stuart Anderson in 1964. A rancher who knew his way around a horse, a range and a campfire, he was looking to share the simple ranch cooking he loved. It's from him we learned to cook our steaks over fire, serve generous portions, and to create Memorable...
-
Front Desk Lead
1 day ago
Lakewood, United States Crunch Full timeThe Lead will support the General Manager to promote an environment of diversity and acceptance while creating a warm welcoming environment for members. The Lead will maintain a culture that provides members an experience that is second to none and provide a work environment where team members can be successful. This person will motivate, lead, supervise and...
-
Front Desk Coordinator
7 days ago
Lakewood, United States Brodsky Orthodontics Full timeJob DescriptionJob DescriptionFront Desk Coordinator NeededOur busy established practice needs an upbeat individual to set the expectations for appointments and assure our patients their visits will go as smoothly as possible. This position is perfect for someone who can multitask and wants to be on a team of professionals. This full-time position offers you...
-
Front Desk Coordinator
2 days ago
Lakewood, United States Brodsky Orthodontics Full timeFront Desk Coordinator Needed Our busy established practice needs an upbeat individual to set the expectations for appointments and assure our patients their visits will go as smoothly as possible. This position is perfect for someone who can multitask and wants to be on a team of professionals. This full-time position offers you an opportunity for stability...
-
Front Desk Receptionist
19 hours ago
Lakewood, United States Serenity Healthcare, LLC Full timeReceptionist Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a receptionist for our Lakewood, CO office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for...
-
Front Desk Medical Receptionist
6 days ago
Lakewood, United States SportsCare Physical Therapy Full timeJob DescriptionJob DescriptionJob Title: Medical ReceptionistJob Type: Full-timeLocation: Lakewood, NJCompany: SportsCare Physical TherapyAbout Us:SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals. We are currently seeking a motivated and...
-
Office Manager/ Payroll Administrator
2 weeks ago
Lakewood, United States Synergy Pet Group Full timeWho We Are:Who You Are: Synergy Pet Group is seeking an experienced Payroll / Office Coordinator to join our team. In this role, you will manage payroll and provide office administration support for our growing company. What You'll Do:Manage bi-weekly payroll processing including auditing and resolving any payroll issues. Oversee office administrative duties...
-
Human Resources
4 weeks ago
Lakewood, United States Synergy Pet Group Full timeJob DescriptionJob DescriptionSynergy Pet Group is seeking an experienced HR Coordinator to join our team. In this role, you will manage payroll and provide office administration support for our growing company. Core Responsibilities:Manage bi-weekly payroll processing including auditing and resolving any payroll issues.Oversee office administrative duties...
-
Operational Excellence Quality Engineer II
1 week ago
Lakewood, United States GQR Full timeTitle: Operational Excellence Engineer level II Location: Lakewood, NJ Status; Full-time direct-hire onsite Monday through Friday. Compensation: $108,000 Level I - Minimum 7 years of experience required; Ideal candidates would be certified in either yellow, green, or black belt Six Sigma and hold experience with Optimization, Lean Techniques, Continuous...
-
Operational Excellence Quality Engineer II
2 weeks ago
Lakewood, United States GQR Full timeTitle: Operational Excellence Engineer level IILocation: Lakewood, NJStatus; Full-time direct-hire onsite Monday through Friday.Compensation: $108,000Level I - Minimum 7 years of experience required;Ideal candidates would be certified in either yellow, green, or black belt Six Sigma and hold experience with Optimization, Lean Techniques, Continuous...
-
Operational Excellence Quality Engineer II
2 weeks ago
Lakewood, United States GQR Full timeTitle: Operational Excellence Engineer level IILocation: Lakewood, NJStatus; Full-time direct-hire onsite Monday through Friday.Compensation: $108,000Level I - Minimum 7 years of experience required;Ideal candidates would be certified in either yellow, green, or black belt Six Sigma and hold experience with Optimization, Lean Techniques, Continuous...
-
Ocean Freight Export Associate
4 weeks ago
Lakewood, United States EXTRA LOGISTICS LLC Full timeJob Description Job Description Export Ocean Freight Handling of LCL & FCL Traffic. [ Administrative Desk Level - Clerical ] International booking of Direct Shipper cargo with Global Ocean Carriers. Arranging shipments with Truckers, Warehouse and Terminals. Timely preparations of related Export Ocean Documentation. Meeting Vessel Cut Off Timelines. Dispatch...
-
Operational Excellence Engineer
3 weeks ago
Lakewood, United States MRINetwork Jobs Full timeJob DescriptionJob DescriptionJob Title: Operational Excellence Engineer IILocation: US-NJ-LakewoodOverview:The Operational Excellence Quality Engineer II will be responsible for driving business transformation through the implementation of Operational Excellence tools and culture.Responsibilities:• Define, implement, and refine continuous improvement...
-
Operational Excellence Engineer
1 month ago
Lakewood, United States MRINetwork Jobs Full timeJob DescriptionJob DescriptionJob Title: Operational Excellence Engineer IILocation: US-NJ-LakewoodOverview:The Operational Excellence Quality Engineer II will be responsible for driving business transformation through the implementation of Operational Excellence tools and culture.Responsibilities:• Define, implement, and refine continuous improvement...
-
Medical Assistant
4 weeks ago
Lakewood, United States On the Mend Occupational Medicine Full timeJob DescriptionJob Description Triage patients as they present in clinic Assists medical providers with trauma treatment including wound cleansing, dressing, and splinting and eye irrigations. Performs tasks related to physical examinations including the measurement of a patients vital signs and weight. Performs tests including: EKG, audiometry,...
-
Ocean Freight Export Associate
4 weeks ago
Lakewood, United States EXTRA LOGISTICS LLC Full timeJob DescriptionJob Description Export Ocean Freight Handling of LCL & FCL Traffic. [ Administrative Desk Level - Clerical ] International booking of Direct Shipper cargo with Global Ocean Carriers. Arranging shipments with Truckers, Warehouse and Terminals.Timely preparations of related Export Ocean Documentation. Meeting Vessel Cut Off...
-
Licensed Esthetician
3 days ago
Lakewood, United States Lash + Company Lakewood Full timeJob DescriptionJob DescriptionOUR MISSIONAt lash + company, our mission is to simplify beauty while providing exceptional service that exceeds our customers' expectations. We are dedicated to meeting their needs, fostering the growth of our company and employees, and offering unwavering support throughout their journey.OUR VISIONWe strive to establish...