Licensed Esthetician
2 weeks ago
OUR MISSION
At lash + company, our mission is to simplify beauty while providing exceptional service that exceeds our customers' expectations. We are dedicated to meeting their needs, fostering the growth of our company and employees, and offering unwavering support throughout their journey.
OUR VISION
We strive to establish lash + company as the leading medical spa in the industry. By delivering unparalleled client experiences, we aim to elevate our entire field as we continue to expand.
OUR VALUES
Innovation: We embrace new ideas and constantly seek innovative solutions.
Passion: We are driven by a deep enthusiasm for our work and industry.
Excellence: We consistently pursue excellence in everything we do.
Trust: We build strong relationships based on trust and integrity.
Communication: We prioritize clear and open communication at all levels.
Resilience: We adapt and overcome challenges with resilience and determination.
OUR TEAM
Our team consists of exceptional professionals who are deeply committed to providing outstanding experiences and delivering exceptional results to our clients. They embody a fun, kind, and down-to-earth attitude, coupled with a strong work ethic and a passion for continuous learning. Mutual respect and trust are values we hold dear. We are currently seeking a talented, self-starting individual who shares our values and is eager to learn and grow with us.
OUR HIRING PROCESS
We are dedicated to attracting the best talent. We seek professionals with a proven track record of success and aim to build long-term relationships with them. Our commitment to excellence is reflected in our thorough hiring, training, and retention practices. Our partners find working with us incredibly rewarding, as we provide opportunities for training, promotions, bonuses, professional growth, flexible work environments, discounts, free treatments and products, as well as peer recognition.
JOB DESCRIPTION
Success in this position is defined by:
Demonstrating proficiency in all front desk operations protocols.
Following and completing all esthetic operations protocols.
Exhibiting expertise in all soft touch services listed on the lash + company service menu.
Conducting effective client consultations, actively listening to their needs and desires, and utilizing before and after pictures to ensure client satisfaction. Accurate documentation of treatments is essential using approved Lash and Company Electronic Devices.
Ensuring that client paperwork, including intake forms and treatment records, is completed accurately and thoroughly. Securely storing client records, including digital files such as before and after photos taken on Lash and Company electronic devices.
Maintaining a professional and courteous bedside manner.
Providing follow-up contact with clients within 24-48 hours after their service.
Regularly seeking client referrals and reviews.
Staying up-to-date on lash + company's treatments, protocols, and products.
Actively participating in continuing education, attending in-spa workshops, classes, promotional events, and any other required on-the-job training or meetings.
Demonstrating a willingness to integrate lash + company protocols, standards, and best practices.
Attending lash + company training meetings.
Prescribing appropriate skincare regimens and recommending products tailored to each client's unique needs. Our providers are well-versed and trained in the use of Revision Skincare.
Demonstrating strong service sales skills.
Exhibiting proficiency in front desk duties, including greeting clients in person or on the phone, and accurately processing client transactions. Assisting client service partners when requested.
Maintaining a clean and organized workspace before, during, and after performing services. Assisting in overall spa cleanliness and adhering to lash + company's cleanliness standards using company tools and checklists.
Adhering to the dress code and all guidelines outlined in the employee handbook.
Establishing effective communication with clients, peers, and management.
Willingness to work a flexible schedule, including one closing shift and one weekend day.
READY FOR A BEAUTIFUL FUTURE ?
