CSR- Client Service Representative

2 weeks ago


South Pasadena, United States VCA Animal Hospitals Full time

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

* Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
* Scheduling and confirming appointments.
* Placing outbound calls for follow-ups and reaching out to prospective clients.
* Presenting and explaining fees, including processing payments.
* Recommending, selecting, and obtaining products and services, including prescriptions.
* Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heart worm prevention, housebreaking, and flea & tick control).
* Managing medical records, charts, reports and correspondence.
* Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.



  • South Pasadena, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a...


  • South Pasadena, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet...


  • South Pasadena, United States VCA Animal Hospitals, Inc. Full time

    Meet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the hospital. Knowledge, Skills and Abilities: - Excellent client service skills. - Excellent phone skills. - Comput Client Service, Representative, Retail Sales, Service, Computer, Hospital, Animal Care


  • South Weymouth, United States VCA Animal Hospitals, Inc. Full time

    VCA South Shore (Weymouth) Animal Hospital seeking an experienced Client Service Professional to join our administrative team. In this role, you will work closely with our clients and veterinarians to provide outstanding customer service and facilita Client Service, Representative, Service, Client, Animal Care, Retail


  • South Weymouth, United States VCA Animal Hospitals, Inc. Full time

    VCA South Shore (Weymouth) Animal Hospital seeking an experienced Overnight Client Service Professional to join our administrative team. In this role, you will work closely with our clients and veterinarians to provide outstanding customer service an Client Service, Representative, Service, Overnight, Client, Animal Care, Retail


  • South Hadley, United States VCA Animal Hospitals, Inc. Full time

    VCA South Hadley Animal Hospital is growing, and we are searching for an experienced Client Service Supervisor to join our team! Do you have a passion for veterinary medicine? Is work-life balance and a flexible schedule important to you? We are loca Client Service, Supervisor, Representative, Service, Operations, Hospital, Animal Care, Retail


  • Pasadena, United States Bank of America Full time

    Description : This job is responsible for providing a positive client experience that leads to improved client satisfaction. Key responsibilities include processing transactions accurately and efficiently in a challenging environment while simultaneously introducing products and services that meet the client needs. Job expectations include ensuring...


  • Newberry, South Carolina, United States Domino's Franchise Full time

    Job Description As a CSR at Domino's, we take pride in our work.  It takes some love to make a beautiful pizza! CSRs/Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility.  The best part is making pizza!  It's not like another food job, pizza is an art, and we will teach you the techniques...


  • Pasadena, United States Advisor Business Solutions Full time

    **Responsibilities include but are not limited to the following**: - High-touch client service and daily use of the Schwab Advisor Portal - Maintain client relationships through pro-active communication and prompt responses to client requests and inquiries - Ensure client information and documents are kept current - Schwab account onboarding - Assist in the...


  • Greenwood, South Carolina, United States Domino's Franchise Full time

    Job Description As a CSR at Domino’s, we take pride in our work.  It takes some love to make a beautiful pizza!  CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility.  The best part is making pizza!  It’s not like another food job, pizza is an art, and we will teach you the...


  • Pasadena, United States Covanta Full time

    Who we are For more than 40 years, Covanta has been at the forefront of sustainable materials management, providing companies and communities world-class waste and resource solutions. Through our diverse and scalable full-service capabilities, we’re leading the charge to a carbon-negative future—reducing, reusing, recycling and reimagining waste for...


  • Pasadena, United States Huntington Hospital Inc Full time

    ** Internal Workers - Please log into your Workday account to apply ** Huntington Hospital Employee Login Compensation Range: $18.50 - $27.75 / Hour Department: 707801 Pasadena Surgical Specialists Institute Expectations: As a member of the patient care team and the primary point of patient contact, the Patient Service Representative is responsible for...


  • South San Francisco, CA, United States Monterra Credit Union Full time

    Do you possess a broad knowledge of financial products and services? Would you like to work at a collaborative organization that thrives on providing outstanding member service both internally and externally? If so, we’d love to talk with you about Monterra Credit Union’s full-time Financial Services Representative Position! Located in the heart...


  • Pasadena, United States Apply Today, Start Tomorrow Full time

    Our company is looking for an Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the Telecommunications industry. As the Customer Support Representative, you will fuel the customer's excitement as their direct point of contact. We need someone in this role who has successfully built,...

  • Bank Sales

    7 days ago


    Pasadena, United States First Citizens Bancshares, Inc. Full time

    Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer a Universal Banker, Sales, Representative, Customer Service, Banker, Service, Retail

  • Client Advisor, VP

    2 weeks ago


    South Pasadena, United States International Search Consultants Full time

    Client Advisor/Fiduciary AdvisorSouth Pasadena, CALos Angeles, CANewport Beach, CA ISC's team of Financial Services Recruiters is partnering with a leading and highly ranked Multi-Family Office & Trust Company on a Client Advisor opportunity. They are looking to add key players to their West Coast offices as they continue to grow and expand. The Client...

  • Client Advisor, VP

    4 weeks ago


    South Pasadena, United States International Search Consultants Full time

    Job DescriptionJob DescriptionClient Advisor/Fiduciary AdvisorSouth Pasadena, CALos Angeles, CANewport Beach, CAISCs team of Financial Services Recruiters is partnering with a leading and highly ranked Multi-Family Office & Trust Company on a Client Advisor opportunity. They are looking to add key players to their West Coast offices as they continue to grow...


  • Greenville, South Carolina, United States Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...


  • Charleston, South Carolina, United States Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...


  • Pasadena, United States Agile Partnering Full time

    Our client is looking for a Business Development Representative to seek new business opportunities by contacting and developing relationships with potential customers and referral sources. You will join a small but growing team in the accounting industry who are experts in their field. They care deeply about helping people save money and providing valuable...