Financial Aid Technician

Posting Information

Position Details

This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.

Position Information

Position Title Financial Aid Technician FLSA Non-Exempt Full Time/Part Time Full Time Department Financial Aid Campus Central Campus Location Central Campus Hourly Rate 13.73 Hours Full-time, indicate working hours - Mon-Thu 7:30-5:30 Fri 7:30-11:30, Overtime, describe requirements - During peak registration Summary of Position

Under direct supervision of the Associate Director of Financial Aid and indirect supervision of the Director of Financial Aid, Responsible for technical support of the Financial Aid Department, to include communications management, ISIR importing and exporting, reconciliation of Title IV PELL Grant with Dept of Education, and annual year set up with Associate Director. Aligning system software processes with federal and state regulatory updates.

Minimum Required Education

Associates Degree from a nationally, regionally or identified at the state level accredited institution of higher education required. Bachelor's Degree preferred.

Minimum Required Experience

Four years full time wage earning experience required, of which two years of progressively responsible financial aid experience required. Prefer Financial aid or administrative experience in an institution of higher education.

A copy of certificates and/or college transcripts required with application for evaluation purposes.

Required Knowledge, Skills and Abilities

* Advanced knowledge of all facets of financial aid.
* Advanced knowledge of financial aid systems to include: Colleague or similar software programs including knowledge of Title IV Dept of Education Programs.
* Advanced knowledge of Federal and State laws, policies and regulations with regards to student aid.
* Working knowledge of Microsoft Office including Word, Excel and Outlook
* Demonstrated organization skills
* Ability to manage difficult or emotional student situations to deescalate situations while maintaining self-control and focus on solving conflict.
* Ability to identify problems and recommend solutions.
* Display empathy and positive regard for others in written, verbal and non-verbal communications.
* Ability to set priorities, meet deadlines and multi-task with minimal supervision.
* Ability to be detail-oriented; able to interpret and explain the College's financial aid policies and procedures.
* Ability to work independently or as a member of a team
* Ability to maintain confidentiality of students and their records prescribed through FERPA.

Posting Detail Information

Other Information

As needed during peak registration. Management reserves the right to change the above duties and responsibilities at any time

Supplemental Questions

Required fields are indicated with an asterisk (*).

* * What is your highest level of education attained or conferred? (Transcripts must be uploaded showing conferred date of degree or credit will not be granted)
* High School Diploma/GED only
* Certificate of Completion or 30 college credits-Transcripts must be attached to application
* Associates Degree-Transcripts must be attached to application
* Bachelors -Transcripts must be attached to application
* Masters-Transcripts must be attached to application
* I do not have a GED or High School Diploma


* * How many year experience do you have working a technical position in a higher education environment?
* None
* 1-2 years experience
* 3-4 years experience
* 5-6 years experience
* 7-8 years experience
* Over 8 years experience


* * How many years primary full time wage earning experience do you have in student services related programs such as admissions, registration, academic advising, financial aid/va educational benefits, or student accounts?
* No experience in these specific areas
* Less than 2 years experience
* 2 years work experience
* 3 years work experience
* 4 years work experience
* 5 years work experience
* More than 5 years work experience


* * Do you have experience in veteran's administration educational benefits and/or financial aid processes?
* No experience in the specific areas.
* Yes, I have experience in financial aid
* Yes, I have experience in veterans affairs
* Yes, I have experience in both financial aid and veterans education benefits.


* * How many years experience do you have with Financial Aid?
* no specific experience
* Less than one year experience
* 1 year experience
* 2 years experience
* 3 years experience
* Over 3 years experience


* * Are you a Veteran of the US Armed Forces?
* Yes
* No


* * Are you a current CTC employee or were you part of a CTC layoff in the last 12 months?
* Yes-Current CTC Employee
* Yes-Former CTC Employee laid off in last year or notified of upcoming layoff
* No-not current CTC employee



Documents Needed to Apply

Required Documents

* Resume
* Transcripts- upload as one single PDF document- MUST BE INCLUDED IF YOU STATED YOU HAD DEGREE

Optional Documents

* Cover Letter
* Transcript
* License/certifications (upload all certificates as one single PDF document)
* DD214-Military Discharge