Member Service Representative

1 week ago

Moses Lake, United States Planet Fitness - PFNoCritics Full time
MEMBER SERVICES REPRESENTATIVE (PART TIME) Location: Moses Lake, WA
Type: Part Time

Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands 
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50lbs.
  • Will occasionally encounter toxic chemicals during shift.
Planet Fitness, Inc. (NYSE:PLNT), has revolutionized the fitness industry With more than 1,000 locations in 47 states, Puerto Rico, and Canada, Planet Fitness' mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®.
We’re aggressively expanding and looking for talented individuals to help us conquer Gymtimidation® everywhere
*This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters.
 

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Service Representative

    1 week ago

    Moses Lake, United States Planet Fitness Inc. Full time

    MEMBER SERVICES REPRESENTATIVE Location: Moses Lake, WA Type: Full Time (Evening & Morning) Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities *...

  • Member Service Representative WEEKEND

    4 weeks ago

    Moses Lake, United States Planet Fitness Full time

    MEMBER SERVICES REPRESENTATIVE WEEKEND Location: Moses Lake, WA Type: Part Time Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members,...

  • Customer Service Representative

    2 weeks ago

    Moses Lake, United States Freeman Holdings Group Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...

  • Customer Service Representative

    1 week ago

    Moses Lake, United States Loves Travel Stops & Country Store Full time

    We are seeking a Customer Service Representative to join our team at Love's Travel Stops and Country Stores. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring the highest level of satisfaction.Job SummaryThis is a fast-paced environment where you will work in a dynamic setting...

  • Member Services Representative

    1 week ago

    Salt Lake City, United States Planet Fitness Inc. Full time

    MEMBER SERVICES REPRESENTATIVE - JOB DESCRIPTION FLSA Status: Non-Exempt (Hourly) Reports to: General Manager Special Requirements: * Must be able to obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. * Must obtain Tanning Certification...

  • Member Services Representative

    1 week ago

    Salt Lake City, United States Planet Fitness Inc. Full time

    MEMBER SERVICES REPRESENTATIVE - JOB DESCRIPTION FLSA Status: Non-Exempt (Hourly) Reports to: General Manager Special Requirements: * Must be able to obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. * Must obtain Tanning Certification...

  • Member Services Representative

    1 week ago

    Bonney Lake, United States Planet Fitness - The Core Group Full time

    Benefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential...

  • Member Services Representative

    1 week ago

    Bonney Lake, United States Planet Fitness Inc. Full time

    Benefits: * Employee discounts * Flexible schedule * Opportunity for advancement * Training & development Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and...

  • Member Services Representative

    2 months ago

    Salt Lake City, United States Planet Fitness Full time

    MEMBER SERVICES REPRESENTATIVE - JOB DESCRIPTIONFLSA Status: Non-Exempt (Hourly) Reports to: General Manager Special Requirements: Must be able to obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Must obtain Tanning Certification within time...

  • Member Services Representative

    2 months ago

    Crystal Lake, United States Planet Fitness Full time

    Hours and Days Weekends Saturday & Sunday from 2pm-10pm Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests,...

  • Member Service Representative

    1 week ago

    Salt Lake, Utah, United States S3 Shared Service Solutions, LLC Full time

    About the JobWe are seeking a highly skilled Member Service Representative to join our team at S3 Shared Service Solutions, LLC. As a key member of our operations support team, you will be responsible for providing exceptional customer service and support to our clients.The ideal candidate will have a strong background in financial services, excellent...

  • Part-Time Member Service Representative

    7 days ago

    Walled Lake, United States Zeal Credit Union Full time

    Join Zeal Credit Union as a Part-Time Member Service Representative and immerse yourself in a vibrant, member-focused environment in Walled Lake, MI! This position offers the opportunity to make a real difference in the lives of our valued members through exceptional customer service. Here, your passion for helping others will shine as you leverage your...

  • Member Services Representative

    6 months ago

    Bonney Lake, United States Planet Fitness Full time

    Benefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities ...

  • Part-Time Member Service Representative

    5 days ago

    Walled Lake, United States Zeal Credit Union Full time

    Join Zeal Credit Union as a Part-Time Member Service Representative and immerse yourself in a vibrant, member-focused environment in Walled Lake, MI! This position offers the opportunity to make a real difference in the lives of our valued members through exceptional customer service. Here, your passion for helping others will shine as you leverage your...

  • Part-Time Member Service Representative

    7 days ago

    Walled Lake, United States Zeal Credit Union Full time

    Join Zeal Credit Union as a Part-Time Member Service Representative and immerse yourself in a vibrant, member-focused environment in Walled Lake, MI! This position offers the opportunity to make a real difference in the lives of our valued members through exceptional customer service. Here, your passion for helping others will shine as you leverage your...

  • Team Member

    1 week ago

    Lake City, Michigan, United States Wesco Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Team Member to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and meeting sales goals.

  • Overnight Member Services Representative

    6 months ago

    Lake Jackson, United States Planet Fitness Full time

    Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank...

  • Customer Service Liaison

    1 week ago

    Moses Lake, Washington, United States Planet Fitness, Inc. Full time

    Are you passionate about delivering exceptional customer service? Do you have a knack for sales and enjoy working in a fast-paced retail environment?About the RoleWe are seeking a Member Service Representative Part Time to join our team at Planet Fitness, Inc.As a key member of our staff, you will be responsible for providing an outstanding experience for...

  • Member Services Representative

    6 months ago

    Round Lake, United States Crunch Fitness Full time

    Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any...

  • Route Sales Representative

    24 hours ago

    Moses Lake, United States Disability Solutions Full time

    Job Description$3500 SIGNING BONUS - Payable at $500 for 90 days, $1000 at six months and $2000 at one year tenure. (based on performance and eligibility)The Route Sales Representative is a full-time position that is responsible for delivering, selling, and merchandising Frito-Lay's complete line of products including Lay's, Doritos, Cheetos, Tostitos,...