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Mini-Bar Attendant Full-Time

4 months ago

Oceanside, United States Hyatt Hotels Corp. Full time

Mini-bar Full-Time - Seasonal

Compensation Benefits

* Pay: $20.02
* Paid Holidays
* Employee Assistance Program - free counseling sessions annually for you and your household members
* Employee Dining Discounts
* Complimentary Employee Meal
* $1,000 Educational Reimbursement Opportunities
* $150 Wellness Reimbursement
* Free Parking
* Hyatt Family/Friend Room Discounts
* Referral Bonuses
* Uniforms
* Opportunity for growth
* Transportation Assistance

What you'll be doing in this role

The Mini-bar Attendant works to achieve the objectives in sales, guest services, and satisfaction, service quality, cleanliness, and sanitation of the property.

Key Responsibilities

* Provide warm, humble and knowledgeable service throughout the property
* Create and assign boards to cover all Due-ins, Due-outs, and Stayovers, ensuring that all rooms have had the Mini-bar refreshed and accounted for.
* Oversee the Mini Bar to ensure consistency and compliance with the Mini-bar Standard Operating Procedures
* Take inventory of all snacks, alcohol, and items that are designated Mini-bar
* Assist management with projects or assignments as needed
* Monthly check of expiration dates and do the appropriate discard
* Monitor and maintain minibar carts and storages clean and organize at all time
* Be responsive on the radio (Zello application) when Office coordinator/Supervisors/Manager reach out

Employee Relations

* Assist in creating a culture that encourages our staff to grow
* Support service teams
* Prepare all required paperwork including forms, reports, and schedules in an organized and timely manner

General/Miscellaneous

* Ensure in quality of guest experience, service, operational effectiveness, employee retention, and satisfaction
* Ensure consistent, thorough, and timely communication to peers, managers, guests, and vendors
* Continually strive to provide opportunities to advance the education and development of staff as it relates to food, wine, and service
* Understand and comply with all federal, state, county, and municipal regulations/ordinances that pertain to health, safety, and labor requirements of the farm/restaurant/inn, its employees, and its guests
* All other duties as assigned by manager

In an ideal world, you have:

* 2 years of similar experience in a luxury hotel
* Commitment to quality, excellence, and genuine hospitality
* Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints
* Excellent communication and interpersonal skills
* Ability to listen, communicate, and make connections
* Relevant experience in high-end hospitality/restaurant operations
* Excellent computer competency (e.g. well versed in PC and/or Mac-based MS Office, POS and PMS, OpenTable, Tock, or similar booking program)
* Ability to work with confidential information
* A person of integrity; fair and consistent
* Creative problem-solving and critical decision-making skills
* Ability to work collaboratively across the organization

ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS

* Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards
* Must be able to lift and carry up to 40 pounds, and able to push up to 80 pounds
* Ability to stand and/or walk for prolonged periods of time
* Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment

KEY COMPETENCIES

* To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
* To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
* To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.
* To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
* To be flexible, responding quickly and positively to changing environments
* To maintain high team focus via cooperation and support to other team members in the pursuit of department goals

Hyatt is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.