Front-End Manager
3 weeks ago
Position Title: Front End Manager
Department: Operations
Supervisor: Branch Manager
FLSA: Exempt (Salaried)
Position Summary:
Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.
Essential Functions:
- Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval
- Ensures safe operating procedures are followed.
- Makes recommendations for hiring, firing and promoting of employees.
- Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.
- As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.
- Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.
- Ensures that loaders are loading wagons and assisting customers to the parking lot.
- Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.
- Ensures loaders are loading and conducting piece counts and calling off to supervisors.
- Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.
- Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.
- Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.
- Reviews cashier and loader errors and documents in log, for them to sign.
- Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.
- Keeps logs of items not properly labeled to make sure they are corrected on floor.
- Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.
- Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.
- Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.
- Maintains a New Item Request log which is reviewed weekly with the Branch Manager.
- Ensures that customers have adequate supply of wagons that are working and roll easy.
- Makes sure that employees in front end are properly dressed and wearing their name tags.
- Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.
- Ensures all supervisors are completing a minimum of 5 test checks per day they work.
- Maintains integrity of F/E displays and stocking areas.
- Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.
The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive.
Other Responsibilities:
- Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
- Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.
- Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
- Ability to effectively present information and respond to questions from managers, clients, and general public
- Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
- Effective oral and written communication skills.
- High level of interpersonal skills to handle sensitive situations.
- Commitment to company values and strong customer orientation.
- Computer Literacy
Work Environment:
- For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.
Acknowledgement:
I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.
-
End User Support Technician
4 days ago
Baton Rouge, United States syscom usa Full timeSYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client's achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written...
-
Senior End User Support Technician
4 days ago
Baton Rouge, United States syscom usa Full timeSYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client's achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written...
-
Project Manager
4 weeks ago
Baton Rouge, United States Engineers and Constructors International Inc. Full timeJob DescriptionJob DescriptionProject ManagerThe world’s leading specialist engineering contractor for low-density polyethylene (LDPE) and ethylene vinyl acetate (EVA) projects has an immediate a need for a Project Manager to provide project management, program management and team leadership to ensure successful delivery of key customer projects in all...
-
Rooms Division Manager
2 weeks ago
Baton Rouge, United States Crowne Plaza Baton Rouge Full timeLooking for an experienced professional in the hospitality industry interested in a dynamic managerial position? An opportunity is available for a Rooms Division Manager at our Baton Rouge, LA location. Come aboard our team and lead the front desk, managing the reception area, ensuring adherence to hotel policies, and securing guest satisfaction. To be...
-
Rooms Division Manager
13 hours ago
Baton Rouge, United States Crowne Plaza Baton Rouge Full timeLooking for an experienced professional in the hospitality industry interested in a dynamic managerial position? An opportunity is available for a Rooms Division Manager at our Baton Rouge, LA location. Come aboard our team and lead the front desk, managing the reception area, ensuring adherence to hotel policies, and securing guest satisfaction. To be...
-
Construction Manager
2 days ago
Baton Rouge, United States Air Products Full timeAt Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. ...
-
Front Desk Medical Receptionist
2 days ago
Baton Rouge, United States Baton Rouge Physical Therapy-Lake Full timeOverview: Baton Rouge Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Brittany team! At BRPT,youll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a...
-
Front Desk
4 weeks ago
Baton Rouge, Louisiana, United States Courtyard Baton Rouge Acadian ThruwayLSU Area Full timeAdditional Information Pay: $13.50Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Baton Rouge Acadian Centre/LSU Area, 2421 South Acadian Thruway, Baton Rouge, Louisiana, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a...
-
Front Desk Administrator
2 weeks ago
Baton Rouge, United States Hair Club Full time** Front Desk Administrator - Baton Rouge** **Job Category****:** Field- Administrative **Requisition Number****:** FRONT002657 Showing 1 location **Job Details** **Description** **A Day in the Life of a Client Service Coordinator:** You'll be Responsible for the Centers administrative and office support functions along with any activities. * Facilitating...
-
Restaurant Service Manager
5 hours ago
Baton Rouge, United States Fiery Crab Full timeDescription As a Restaurant Service Manager, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining experiences. You will lead a team of servers, hosts/hostesses, bartenders, and other front-of-house staff, fostering a positive and efficient work environment. We...
-
Project Engineer
1 week ago
Baton Rouge, United States ECI Group Full timeThe world’s leading specialist engineering contractor for low-density polyethylene (LDPE) and ethylene vinyl acetate (EVA) projects has an immediate a need for a Project Engineer in our Baton Rouge Office. Provide technical management and oversight within a defined project to ensure technical integrity of the project including compliance with the project...
-
Project Engineer
2 weeks ago
Baton Rouge, United States Engineers and Constructors International Full timeThe world's leading specialist engineering contractor for low-density polyethylene (LDPE) and ethylene vinyl acetate (EVA) projects has an immediate a need for a Project Engineer in our Baton Rouge Office. Provide technical management and oversight within a defined project to ensure technical integrity of the project including compliance with the project...
-
Project Engineer
13 hours ago
Baton Rouge, United States Engineers and Constructors International Full timeThe world’s leading specialist engineering contractor for low-density polyethylene (LDPE) and ethylene vinyl acetate (EVA) projects has an immediate a need for a Project Engineer in our Baton Rouge Office. Provide technical management and oversight within a defined project to ensure technical integrity of the project including compliance with the project...
-
Project Engineer
3 weeks ago
Baton Rouge, United States Engineers and Constructors International Inc. Full timeJob DescriptionJob DescriptionThe world’s leading specialist engineering contractor for low-density polyethylene (LDPE) and ethylene vinyl acetate (EVA) projects has an immediate a need for a Project Engineer in our Baton Rouge Office. Provide technical management and oversight within a defined project to ensure technical integrity of the project...
-
Accounting Manager
3 weeks ago
Baton Rouge, United States Kaizen Lab Inc. Full timeThe Accounting Manager position is responsible for maintaining accurate general ledger account balances including all supporting schedules and documentation, researching and correcting discrepancies in G/L account balances, preparing and distributing financial statements, and resolving outstanding issues with division/department managers related to their...
-
Accounting Manager
4 weeks ago
Baton Rouge, United States Strategic Business Consulting Services Full timeAbout the job Accounting Manager Position: Accounting Manager Location: Downtown Baton Rouge, LA Compensation: $120,000 annually Strategic Business Consulting Services is seeking a highly skilled and experienced Accounting Manager to join our clients' team on a full-time basis. The ideal candidate will be responsible for overseeing the day-to-day financial...
-
Accounting Manager
4 weeks ago
Baton Rouge, United States Strategic Business Consulting Services Full timeJob DescriptionJob DescriptionPosition: Accounting ManagerLocation: Downtown Baton Rouge, LACompensation: $120,000 annuallyStrategic Business Consulting Services is seeking a highly skilled and experienced Accounting Manager to join our clients' team on a full-time basis. The ideal candidate will be responsible for overseeing the day-to-day financial...
-
MS Dynamics
7 days ago
Baton Rouge, United States The Dignify Solutions LLC Full timeMS Dynamics with atleast 5 or more end to end D365/ AX implementations Ability to apply analysis skills in the Dynamics 365 F&O to provide detailed, reliable solutions and provide quality checks A proven track record in Dynamics 365 Finance & Ops/ Dynamics AX implementation project management Partner based project management experience Strong understanding...
-
Accounting Manager
2 weeks ago
Baton Rouge, United States JM Test Systems Full timeThe Accounting Manager position is responsible for maintaining accurate general ledger account balances including all supporting schedules and documentation, researching and correcting discrepancies in G/L account balances, preparing and distributing financial statements, and resolving outstanding issues with division/department managers related to their...
-
Engineer II, Naval Architecture
4 weeks ago
Baton Rouge, United States CareerBuilder Full timeJob Purpose: We are looking to hire engineers in naval architecture. This job role is to execute Naval Architectural Engineering activities (Concept, front-end End Engineering Development, Technical Study, Detail design) Key Accountabilities & Working Relationships: Preparation of design deliverables with consideration for applicable codes & standards....