Front Office Coordinator

4 weeks ago

Newton, United States LifeStance Health Full time

Job Description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team

ROLE OVERVIEW

We are seeking a reliable and motivated Front Office Coordinator. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.

BENEFITS

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

HOURLY PAY: $ - 22.00/hour

RESPONSIBILITIES

* Greeting and checking patients in/out in a courteous manner; including going over all necessary paperwork, collection of co-payments/deductibles/co-ins, balances etc., at the time of service.
* Provide patients with initial assessment paperwork, evaluate for completion, and accept electronic forms into the EHR system.
* Answering calls and providing patient support with miscellaneous inquires, payment related questions, release requests, etc.
* Ensure accuracy of patient accounts, such as accurate billing address, contact information, payment authorization and collection.
* Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed, and managing (Tele/In-person) appointments scheduled for accuracy.
* Assisting patients with Vsee access, Patient Portal, and navigate LifeStance website platforms
* Answering emails and Patient Messages via Patient Portal and voicemails
* Auditing the scheduler daily for appointment cleanup
* Office upkeep and making sure common space is clean and clutter free
* General office duties, such as sorting the office mail, scanning documents, and Efaxes
* Backup support to the Office Lead for the pre-appointment processes
* All other office duties as assigned by the Office Lead

SKILLS & EXPERIENCE

* High School Diploma or equivalent; Associate's degree preferred
* 2 years of customer service care experience; experience in healthcare is highly preferred
* Prior knowledge of OSHA/HIPAA regulations would be advantageous
* Ability to multitask
* Ability to work independently and as a team member
* Strong communication skills, both written and verbal
* Qualified candidates must be legally authorized to be employed in the United States
* LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
* Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

  • Dental Office Administrative Coordinator

    2 weeks ago

    Newton, United States Newton Corner Dental Care Full time

    Newton Corner Dental Care is excited to add a passionate, energetic and skilled Full-Time Administrative Coordinator to our amazing front desk team! Grow your career within an established, highly successful general dental practice with an outstanding reputation in our local community. Our practice continues to experience significant growth each year, which...

  • Dental Office Administrative Coordinator

    3 weeks ago

    Newton, United States Newton Corner Dental Care Full time

    Newton Corner Dental Care is excited to add a passionate, energetic and skilled Full-Time Administrative Coordinator to our amazing front desk team! **$3,000 SIGN-ON BONUS** Grow your career within an established, highly successful general dental practice with an outstanding reputation in our local community. Our practice continues to experience...

  • Front Office Specialist

    4 weeks ago

    Newton, United States QuickVisit Full time

    Job DescriptionJob DescriptionMedical Front Office SpecialistQuick Visit Urgent Care - Newton, IowaWe are seeking a PRN Front Office Specialist to become a part of our team working in the urgent care/primary care setting. Your main focus will be providing high-quality patient care as part of a healthcare team. You will work within the scope of the medical...

  • Front Office Specialist

    3 weeks ago

    Newton, United States QuickVisit Full time

    Job DescriptionJob DescriptionMedical Front Office SpecialistQuick Visit Urgent Care - Newton, IowaWe are seeking a PRN Front Office Specialist to become a part of our team working in the urgent care/primary care setting. Your main focus will be providing high-quality patient care as part of a healthcare team. You will work within the scope of the medical...

  • Office Coordinator

    5 days ago

    Newton, United States The Hollister Group Full time

    Office CoordinatorWe are currently supporting a financial services firm's search for an Office Coordinator to provide reception and administrative support for its busy office in Newton, MA. This role is a 4+ month contract with potential for permanent hire and requires strong attention to detail, great customer service skills, and the ability to work in a...

  • Office Coordinator

    1 month ago

    Newton, United States The Hollister Group Full time

    Office CoordinatorWe are currently supporting a financial services firm's search for an Office Coordinator to provide reception and administrative support for its busy office in Newton, MA. This role is a 4+ month contract with potential for permanent hire and requires strong attention to detail, great customer service skills, and the ability to work in a...

  • Office Coordinator

    3 weeks ago

    Newton, United States The Hollister Group Full time

    Office CoordinatorWe are currently supporting a financial services firm's search for an Office Coordinator to provide reception and administrative support for its busy office in Newton, MA. This role is a 4+ month contract with potential for permanent hire and requires strong attention to detail, great customer service skills, and the ability to work in a...

  • Office Coordinator

    6 days ago

    Newton, United States The Hollister Group Full time

    Office CoordinatorWe are currently supporting a financial services firm's search for an Office Coordinator to provide reception and administrative support for its busy office in Newton, MA. This role is a 4+ month contract with potential for permanent hire and requires strong attention to detail, great customer service skills, and the ability to work in a...

  • Front Desk Supervisor

    7 days ago

    Newton, United States Four Points by Sheraton Boston Newton Full time

    The Front Desk Supervisor is primarily responsible for the success of the Front Office operations, for ensuring that guest satisfaction and quality standards are met and for managing all areas within the Front Office: Front Desk, Guest Services, Reservations and PBX according to brand standards. The Front Desk Supervisor is also charged with displaying...

  • Office & Marketing Coordinator

    3 weeks ago

    Newton Center, United States Smoller Insurance Agency Inc Full time

    OFFICE & MARKETING COORDINATOR The Office & Marketing Coordinator will report to the Director of Business Operations and be responsible for day-to-day coordination of the office operations and marketing for our busy and growing Insurance Agency. (S)He will work in collaboration with management to provide a harmonious environment for the achievement of the...

  • Part-time Call Center/front Desk Associate

    7 days ago

    Newton, United States ImageCare Radiology Full time

    ImageCare is seeking a Part-Time Call Center/Front Desk Associate for our Sussex sites. Schedule**:3pm-7pm Thursday/Friday, and 7:45am-4pm Saturday** - **Need to be available to cover PTO/vacation/calls outs for other shifts as well** The Call Center/Front Desk Associates will act as the representatives of ImageCare, interacting directly with our patients...

  • Full Time Call Center/front Desk Associate

    2 weeks ago

    Newton, United States ImageCare Radiology Full time

    ImageCare is seeking a Full Time Call Center/Front Desk Associate for our Sussex sites. Schedule**:9:30am-6pm Monday-Friday, **with a Saturday rotation** - **Need to be available to cover PTO/vacation/calls outs for other shifts as well** The Call Center/Front Desk Associates will act as the representatives of ImageCare, interacting directly with our...

  • Full Time Call Center/Front Desk Associate

    3 weeks ago

    Newton, United States Image Care Centers Full time

    ImageCare is seeking a Full Time Call Center/Front Desk Associate for our Sussex sites. Schedule: 9:30am-6pm Monday-Friday, with a Saturday rotation **Need to be available to cover PTO/vacation/calls outs for other shifts as well** The Call Center/Front Desk Associates will act as the representatives of ImageCare, interacting directly with our patients and...

  • Full Time Call Center/Front Desk Associate

    3 weeks ago

    Newton, United States Image Care Centers Full time

    ImageCare is seeking a Full Time Call Center/Front Desk Associate for our Sussex sites. Schedule: 9:30am-6pm Monday-Friday, with a Saturday rotation **Need to be available to cover PTO/vacation/calls outs for other shifts as well** The Call Center/Front Desk Associates will act as the representatives of ImageCare, interacting directly with our patients and...

  • Business Operations Coordinator

    3 weeks ago

    Newton, United States RealFood Hospitality Full time

    **Business Operations Coordinator** RealFood is a premier hospitality strategy and design firm that is part of the Troon family of brands. The Northeast Regional Office in Newton, MA is home to our close-knit, experienced, and dedicated team though our work takes us across the country and even abroad at times. The Business Operations Coordinator is a...

  • Front Desk Receptionist

    2 weeks ago

    Newton, United States The Medical Group of NJ-Sussex Cardiology Full time

    Recent experience in medical office setting and excellent patient communication skills are required. Job responsibilities include: check in, check out, prior authorization, knowledge of health insurance plans, heavy telephones, medical records administration and all aspects of daily front end office operations. Must be familiar with electronic medical...

  • Part-Time Call Center/Front Desk Associate

    7 days ago

    Newton, United States ImageCare Radiology Full time

    Job DescriptionJob DescriptionSalary: $18 Per HourImageCare is seeking a Part-Time Call Center/Front Desk Associate for our Sussex sites.Schedule: 3pm-7pm Thursday/Friday, and 7:45am-4pm Saturday**Need to be available to cover PTO/vacation/calls outs for other shifts as well**The Call Center/Front Desk Associates will act as the representatives of ImageCare,...

  • Medical Office Receptionist

    3 weeks ago

    Newton, United States LifeStance Health Full time

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is...

  • Medical Office Receptionist

    4 weeks ago

    Newton, United States LifeStance Health Full time

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is...

  • Front Desk Receptionist

    1 month ago

    Newton, United States Benchmark Senior Living Full time

    Job Description Connect with your calling. Join, stay, and grow with Benchmark. Cabot Park Village is looking for a receptionist to be responsible for front desk coverage including greeting visitors and vendors, answering the telephone, coding invoices, overseeing the postage meter, and metering mail. The Front Desk Receptionist serves as the information...