Customer Relations Specialist

2 days ago

Columbus, United States Big Sandy Superstore Full time
Customer Relations Specialist 


Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers


Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore  When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.

We have a great benefits package consisting of:


  • Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
  • Dental Insurance - Affordable dental insurance with NO waiting period.
  • Vision Insurance - Quality vision coverage for very little cost.
  • Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
  • 401K Plan - All administrative fees are paid by the company.
  • ESOP - Employee Stock Ownership Program
  • Paid Time Off - Competitive paid time off policies.
  • Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will: 

  • Verifies all information related to orders is accurate; identifies and corrects discrepancies.
  • Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
  • Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
  • Completes and processes credit applications, payments and financing paperwork.
  • Communicates with internal and external personnel in a professional and timely manner.
  • Maintains accurate files and processes in order to maximize productivity.
  • Performs clerical support for store staff as needed.
  • Other duties as assigned.
Qualities and skills we are looking for:

  • Excellent verbal and written communication, and listening skills
  • Basic reading and comprehension skills. 
  • Basic numerical reasoning skills. 
  • Ability to complete paperwork in an accurate, neat and efficient manner. 
  • Demonstrated knowledge of software, including Microsoft Office 
  • Excellent organizational skills
  • Outstanding customer service skills
Physical Demands:

  • Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:

  • High school diploma or equivalent combination of education and experience
  • Previous clerical experience preferred
Position Type

  • Full-Time/Regular

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

  • Labor Relations Specialist

    2 weeks ago

    Columbus, United States Hunter International Recruiting Full time

    The Labor Relations Specialist is responsible for oversite of employee relations and outreach programs. This candidate should have experience with working in collective bargaining agreements, grievance processes and discipline. The ideal candidate will come from the public sector.Labor Relations Specialist Responsibilities:Oversee and administer Employee...

  • Labor Relations Specialist

    2 weeks ago

    Columbus, Ohio, United States Ohio Education Association Full time

    Job OverviewWe are seeking a highly skilled Labor Relations Specialist to join our team at the Ohio Education Association.

  • Operations Customer Service Specialist 1

    2 months ago

    Columbus, United States Huntington Bancshares, Inc. Full time

    Operations Customer Service Specialist 1 - Under general supervision, candidate will provide operational backroom and clerical support related to the Huntington credit card products. The research and support of daily processes will be conducted using Customer Service, Customer Service Specialist, Operations, Specialist, Operation, Hunting, Retail, Banking

  • Customer Support Specialist

    2 months ago

    columbus, United States Swipe Say Easy Full time

    Join Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...

  • Customer Support Specialist

    2 months ago

    Columbus, United States Swipe Say Easy Full time

    Join Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...

  • Client Relations Representative

    7 months ago

    Columbus, United States Bobb Says Yes Full time

    Twins Buick GMC is a family-owned and operated car dealership located in north Columbus. We believe that in order to be the best, we must provide an excellent experience to our customers. We provide a laid-back and comfortable work environment while still being able to provide professional and adequate service to our customers. Always training and building...

  • Customer Service Specialist

    2 days ago

    Columbus, United States Columbus Water Works Full time

    Summary:Performs work in accordance with the direction of the Customer Service Supervisor. Serving as lead for the customer service activities in the day-to-day operations. Engage in customer service activities such as processing service orders and providing quality and courteous service to customers. Furnishes general and detailed information to customers...

  • Customer Service Specialist

    4 days ago

    Columbus, United States Columbus Water Works Full time

    Summary:Performs work in accordance with the direction of the Customer Service Supervisor. Serving as lead for the customer service activities in the day-to-day operations. Engage in customer service activities such as processing service orders and providing quality and courteous service to customers. Furnishes general and detailed information to customers...

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States BlueWater Federal Solutions Full time

    We are seeking a highly skilled Customer Support Specialist to join our team at BlueWater Federal Solutions in the Columbus, Ohio area.Estimated Annual Salary: $60,000 - $80,000Job OverviewThe Customer Support Specialist will be responsible for providing exceptional customer service and support to our clients. This role involves initial customer...

  • Customer Service Specialist

    4 weeks ago

    Columbus, United States Modern Builders Supply Full time

    Are you looking for a rewarding career opportunity with significant growth potential? Join Team MBS - a progressive Midwest Building Products Distributor! As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more. Twenty-seven locations and nearly...

  • Public Affairs Professional

    2 weeks ago

    Columbus, Ohio, United States Spectrum Full time

    Job OverviewWe are seeking a skilled Public Affairs Professional to join our team as a Government Relations Specialist. In this role, you will be responsible for monitoring and analyzing state and local legislative and regulatory activity affecting the broadband, video, and voice industries.

  • Customer Success Specialist

    4 days ago

    Columbus, United States DNO Produce, Inc. Full time

    We're Hiring: Customer Success SpecialistAre you passionate about delivering exceptional customer service and streamlining processes? Do you thrive in a fast-paced environment, where no two days are the same? Join our team and help make a difference in foodservice operations!We are looking for a Customer Success Specialist to help us manage and grow our...

  • Hunter International Recruiting | Labor Relations Specialist | columbus, oh

    2 weeks ago

    columbus, United States Hunter International Recruiting Full time

    The Labor Relations Specialist is responsible for oversite of employee relations and outreach programs. This candidate should have experience with working in collective bargaining agreements, grievance processes and discipline. The ideal candidate will come from the public sector.Labor Relations Specialist Responsibilities:Oversee and administer Employee...

  • Hunter International Recruiting | Labor Relations Specialist | columbus, oh

    2 weeks ago

    columbus, United States Hunter International Recruiting Full time

    The Labor Relations Specialist is responsible for oversite of employee relations and outreach programs. This candidate should have experience with working in collective bargaining agreements, grievance processes and discipline. The ideal candidate will come from the public sector.Labor Relations Specialist Responsibilities:Oversee and administer Employee...

  • Customer Success Specialist

    2 days ago

    Columbus, United States DNO Produce, Inc. Full time

    We're Hiring: Customer Success SpecialistAre you passionate about delivering exceptional customer service and streamlining processes? Do you thrive in a fast-paced environment, where no two days are the same? Join our team and help make a difference in foodservice operations!We are looking for a Customer Success Specialist to help us manage and grow our...

  • Multilingual Customer Support Specialists

    2 weeks ago

    Columbus, Ohio, United States HireQuest, Inc Full time

    We are seeking highly skilled and dedicated Multilingual Customer Support Specialists to join our team at HireQuest, Inc.Job SummaryThis is an exciting opportunity for customer-focused individuals who possess excellent communication skills and a passion for delivering exceptional service. As a key member of our support team, you will be responsible for...

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Vaco Full time

    About VacoVaco is a leading consulting firm that connects professionals with businesses. We are currently seeking an experienced Customer Support Specialist to join our team in Columbus, OH.Estimated Salary: $65,000 - $80,000 per yearJob DescriptionWe are looking for a highly skilled and motivated Customer Support Specialist to provide exceptional support to...

  • Senior Customer Complaints Specialist

    2 weeks ago

    Columbus, Ohio, United States Sutton Bank Full time

    Job OverviewSutton Bank is a leading financial institution seeking a skilled Customer Complaints Specialist to join our team. In this role, you will be responsible for resolving customer complaints in a timely and efficient manner.ResponsibilitiesRespond to escalated phone complaints by forwarding them to the appropriate department, providing follow-up as...

  • Employment Relations Expert in Columbus

    2 weeks ago

    Columbus, Ohio, United States Creative Financial Staffing Full time

    Job SummaryThe Employee Relations Specialist role at Creative Financial Staffing offers a unique opportunity to apply your skills in employee coaching, training, and regulatory compliance within a mission-driven organization. As an expert in employment relations, you will directly impact our workplace environment by supporting employee orientation, managing...

  • Technical Support Specialist

    2 weeks ago

    Columbus, Ohio, United States TEKsystems Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team as an IT Customer Service representative. This role will provide timely resolution to customer technical issues, ensuring seamless performance of daily duties at the hospital.Key Responsibilities:Serve as the first point of contact for all technology-related issues by...