Restaurant Reservationist

3 weeks ago

New York, United States The Mark Hotel Full time
$19 to $24 per hour

The reservationist will provide personal consultation and will assist all guests with selecting the most ideal dining reservations or meeting special requests. This position includes Resy administration, light administrative duties and use of reservation systems. The reservationist is ultimately responsible for managing all aspects of the reservation in accordance with restaurant Standards.

Primary Duties:
  • Organize all reservations banquets and guests in an efficient, timely manner in accordance with Caviar Kaspia at The Mark standards.
  • Utilizing Resy to the best of its capacities.
  • Pay close attention to mapping restaurant reservations and able to judge turn over of tables for better flow of guest seating, minimizing wait time and ensuring the maximum number of customer reservations is achieved.
  • Maintains and projects a positive image in telephone conversations while processing information and maintaining composure under stressful situations.
  • Have a thorough knowledge of Caviar Kaspia at The Mark restaurant menus and design.
  • Use guest history to accurately meet guest requests.
  • Communicate reservation needs to various departments as necessary.
  • Create and maintain a database with local concierges.
  • Uphold the Restaurant Values and Mission Statement while performing positional responsibilities and adhering to Restaurant company policies and procedures, as stated in Caviar Kaspia at The Mark Handbook.

Position Characteristics:

Displays a pleasant and cheerful disposition. Able to communicate professionally and effectively with both guests and staff. Must maintain a high level of integrity. Is able to adapt to difficult situations to solve problems and make decisions when necessary. Shows eagerness and capacity to learn. Can be relied upon to complete tasks.

Education and Experience:

Must have Resy experience. At least one-year fine dining experience.

Other:

Available to work late nights, holidays and long shifts if necessary.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Reservationist

    4 weeks ago

    New York, United States Jean-Georges Restaurant Full time

    **JEAN - GEORGES RESTAURANT IS LOOKING FOR RESERVATIONISTS!** - CANDIDATES MUST HAVE OPEN AVAILABILITY, INCLUDING BREAKFAST, LUNCH, DINNER, & WEEKENDS * - The Reservationist is responsible for coordinating and managing all reservations. As a Reservationist for Jean-Georges, you will be part of our Reservations Department securing reservations for the...

  • Reservationist

    2 weeks ago

    New York, United States Jean-Georges Restaurant Full time

    **JEAN - GEORGES RESTAURANT IS LOOKING FOR RESERVATIONISTS!** - CANDIDATES MUST HAVE OPEN AVAILABILITY, INCLUDING BREAKFAST, LUNCH, DINNER, & WEEKENDS * - The Reservationist is responsible for coordinating and managing all reservations. As a Reservationist for Jean-Georges, you will be part of our Reservations Department securing reservations for the...

  • Reservationist

    3 days ago

    New York, New York, United States Jean-Georges Restaurant Full time

    JEAN - GEORGES RESTAURANT IS LOOKING FOR RESERVATIONISTS CANDIDATES MUST HAVE OPEN AVAILABILITY, INCLUDING BREAKFAST, LUNCH, DINNER, & WEEKENDS The Reservationist is responsible for coordinating and managing all reservations. As a Reservationist for Jean-Georges, you will be part of our Reservations Department securing reservations for the restaurant. Your...

  • Reservationist

    2 weeks ago

    New York, United States abc kitchen Full time

    As a Reservationist for Jean-Georges Management, you will be part of our Central Reservations Department securing reservations for multiple key venues of the Jean-Georges portfolio. Your key responsibility will be to manage the day-to-day operation of Restaurant Reservations and to accommodate client requests in a timely manner, oversee bookings, and guest...

  • Reservationist

    1 month ago

    New York, United States Hawksmoor - NYC Full time

    Job DescriptionJob DescriptionReservationist Hawksmoor New York opened to rave reviews in 2021 and welcomed guests into our beautiful restaurant, based in a National Historic Landmark- The United Charities Building. We are now seeking a dynamic and experienced Reservationist to join our team and support in ensuring world class welcome and service is provided...

  • Reservationist

    3 weeks ago

    New York, United States Hawksmoor - NYC Full time

    Job DescriptionJob DescriptionReservationist Hawksmoor New York opened to rave reviews in 2021 and welcomed guests into our beautiful restaurant, based in a National Historic Landmark- The United Charities Building. We are now seeking a dynamic and experienced Reservationist to join our team and support in ensuring world class welcome and service is provided...

  • Reservationist

    7 days ago

    New York, United States Bar-Lab at Moxy Williamsburg Full time

    Job DescriptionJob DescriptionReservationist primary responsibility is to answer calls, qualify leads, and be knowledgeable about all operational details within the Food & Beverage department. Reservationists support the Events department by ensuring all online content is correct and up-to-date, qualifying event and booking leads, creating BEOs for standard...

  • Reservationist

    6 days ago

    New York, United States Centurion® New York Full time

    The Dinex Group, Chef Daniel Boulud’s internationally acclaimed restaurant group, seeks a dedicated and hospitable reservationist for the new multi-fine dining concept, Centurion® New York. This position will seamlessly integrate public reservations with American Express Centurion membership reservations. Proficiency of Word, Excel, Internet Searches and...

  • Head Reservationist

    1 week ago

    New York, United States Chef Daniel Boulud Restaurants Full time

    The Dinex Group, restaurant group of internationally acclaimed Chef Daniel Boulud, is looking for a Head Reservationist to lead a team of centralized Reservationists out of the corporate office in Midtown Manhattan. The Head Reservationist will play crucial role in managing and optimizing our dining reservations. You will be responsible for ensuring a smooth...

  • Reservationist

    2 months ago

    New York, United States Scarpetta NoMad Full time

    Summary: As a Reservationist, you will provide a warm welcome to guests who are calling LDV Hospitality managed establishments to inquire and make dining reservations. Rigorous attention to detail and superior communication skills are required to ensure the highest level of customer experience. **Responsibilities**: - Answer guest phone calls/SMS and...

  • Reservationist

    2 months ago

    New York, United States Scarpetta NoMad Full time

    Job DescriptionJob DescriptionSummary: As a Reservationist, you will provide a warm welcome to guests who are calling LDV Hospitality managed establishments to inquire and make dining reservations. Rigorous attention to detail and superior communication skills are required to ensure the highest level of customer experience.Responsibilities:· Answer guest...

  • Reservationist

    2 weeks ago

    New York, United States Scarpetta NoMad Full time

    Job DescriptionJob DescriptionSummary: As a Reservationist, you will provide a warm welcome to guests who are calling LDV Hospitality managed establishments to inquire and make dining reservations. Rigorous attention to detail and superior communication skills are required to ensure the highest level of customer experience.Responsibilities:· Answer guest...

  • Reservationist

    3 weeks ago

    New York, United States abc kitchen Full time

    **abc Restaurants is Actively seeking an experienced Reservationist!** **OVERVIEW** At abc Restaurants (abc Kitchen, abc Cocina, abcV), we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet....

  • Host/Reservationist

    4 weeks ago

    New York, United States Eleven Madison Park Full time

    Eleven Madison Park is a three Michelin-starred restaurant in NYC led by Chef Daniel Humm. We feature a thoughtful, multi-course menu inspired by local and seasonal ingredients. Our team is driven by a commitment to serve the most delicious food with the most gracious hospitality. We are looking for passionate and experienced Hosts/...

  • Host/Reservationist

    3 days ago

    New York, New York, United States Eleven Madison Park Full time

    Eleven Madison Park is a three Michelin-starred restaurant in NYC led by Chef Daniel Humm. We feature a thoughtful, multi-course menu inspired by local and seasonal ingredients. Our team is driven by a commitment to serve the most delicious food with the most gracious hospitality. We are looking for passionate and experienced Hosts/ AM Reservationists to...

  • Host/Reservationist

    4 weeks ago

    New York, New York, United States Eleven Madison Park Full time

    Eleven Madison Park is a three Michelin-starred restaurant in NYC led by Chef Daniel Humm. We feature a thoughtful, multi-course menu inspired by local and seasonal ingredients. Our team is driven by a commitment to serve the most delicious food with the most gracious hospitality. We are looking for passionate and experienced Hosts/ AM Reservationists to...

  • Reservationist

    2 months ago

    New York, United States Estiatorio Milos Full time

    OverviewThe Reservationist is mainly responsible for answering phone calls, taking and confirming reservations. They manage floor plans and communicate guest inquiries in a gracious, efficient manner that is synonymous with Milos standards. Primary roles and responsibilities  Handles incoming guest queries and reservation requests via email and multiple...

  • Reservationist

    2 months ago

    New York, United States Estiatorio Milos Full time

    Job DescriptionJob DescriptionOverviewThe Reservationist is mainly responsible for answering phone calls, taking and confirming reservations. They manage floor plans and communicate guest inquiries in a gracious, efficient manner that is synonymous with Milos standards. Primary roles and responsibilities Handles incoming guest queries and reservation...

  • Reservationist

    3 weeks ago

    New York, United States Estiatorio Milos Full time

    OverviewThe Reservationist is mainly responsible for answering phone calls, taking and confirming reservations. They manage floor plans and communicate guest inquiries in a gracious, efficient manner that is synonymous with Milos standards. Primary roles and responsibilities  Handles incoming guest queries and reservation requests via email and multiple...

  • Reservationist

    3 weeks ago

    New York, United States Estiatorio Milos Full time

    Job DescriptionJob DescriptionOverviewThe Reservationist is mainly responsible for answering phone calls, taking and confirming reservations. They manage floor plans and communicate guest inquiries in a gracious, efficient manner that is synonymous with Milos standards. Primary roles and responsibilities Handles incoming guest queries and reservation...