Reservationist
1 month ago
**JEAN - GEORGES RESTAURANT IS LOOKING FOR RESERVATIONISTS**
- CANDIDATES MUST HAVE OPEN AVAILABILITY, INCLUDING BREAKFAST, LUNCH, DINNER, & WEEKENDS *
- The Reservationist is responsible for coordinating and managing all reservations. As a Reservationist for Jean-Georges, you will be part of our Reservations Department securing reservations for the restaurant. Your key responsibility will be to manage the day-to-day operation of Restaurant Reservations and to accommodate client requests in a timely manner, oversee bookings, and guest database, handle large parties and the process of taking, recording, changing, and canceling reservations, and support with various administrative and clerical functions.**Responsibilities (these are not all-inclusive)**
- **
Efficiently and accurately handle reservations, cancellations, and a variety of inquiries received from guests, and redirect these inquiries to the restaurant as needed**:
- ** Responsible for maximizing bookings by delivering a warm & friendly, yet efficient reservations service**:
- ** Speaks clearly and persuasively in positive or negative situations and responds well to questions**:
- ** Develops a working knowledge of the menus**:
- ** Deliver exceptional service consistently and anticipate guests’ needs**:
- ** Operate ethically to protect the image of the Company**:
- ** Maintain a good working relationship with others by promoting teamwork and fostering a harmonious working climate**:
- ** Demonstrates flexibility and patience; possesses an interest in people**:
- ** Maintains a high level of sensitivity and confidentiality regarding personal and medical information from guests that are shared**:
- ** Helps train new department team members**:
- ** Organize all reservations and guests using the most effective guest and restaurant-conscious procedures.**:
- ** Professionally and effectively communicate with guests to ensure guest satisfaction.**:
- ** Maintain guest relationships to promote repeat business.**:
- ** Implement quick and efficient decisions based on guest and/or restaurant needs.**:
- ** Provide the highest quality service to guests at all times.**:
- ** Awareness of all guests’ needs, reservation needs, and restaurant needs at all times.**:
- ** Create and maintain a database with local concierges**:
- ** Utilizing Resy to the best of its capacities.**:
- ** Performs other duties and responsibilities as required or requested**
**Knowledge, Experience & Skills**
- 1 year experience in similar field
- Displays a pleasant and cheerful disposition.
- Able to communicate professionally and effectively with both guests and staff.
- Available to work late nights, holidays, and long shifts if necessary.
- Strong communication and telephone skills
- Attention to detail
- Food knowledge
- Beverage knowledge
- Knowledge of Resy
**Compensation**
The base pay range for this position is $22.00 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
**Look forward to meeting you**
Jean-Georges Restaurant opened in 1997 to critical acclaim. The jewel of Chef Jean-Georges Vongerichten's empire, the restaurant offers the very best in fine dining. Consistently awarded four stars by the New York Times and three Michelin stars, Jean-Georges presents exquisitely crafted dishes blending French, American, and Asian influences. The local farmer's market is the driving force behind the seasonal, ever-changing menu. Chef Jean-Georges is a master at maintaining the essence of ingredients while using them inventively to produce the best flavor. Jean-Georges' chic and intimate dining room was redesigned by Thomas Juul-Hansen, with striking lighting by L'Observatoire. Impeccable service, tableside preparations, and floor-to-ceiling windows with stunning views of Central Park and Columbus Circle all contribute to an unforgettable dining experience.INDFOH
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